Susan Ciccarelli

Agent Berkshire Hathaway HomeServices York Simpson Underwood Realty - Cary/Morrisville
I am a native North Carolinian. Over the years I have held positions in corporate training, education development, customer service, and systems design. While working at Texas Christian University I earned my MBA in 1989. In 2005 I began my full-time career in real estate and earned my Accredited Buyers Representative (ABR) designation in 2007 and e-PRO designation in 2008.

There are many choices in today's market on how to buy and sell a home. As a full service agent, I offer experience and professionalism to my clients. Cooperation and open communication are the keys to achieving successful results in any real estate transaction. I pledge to keep your best interests forefront in my mind during our partnership.

Susan is an excellent and reliable agent. We worked with Susan from overseas to buy our home in Cary, NC. She was such an important resource for us. She was a pleasure to work with and continuously went above and beyond throughout the purchasing process. She made purchasing a home from abroad a much easier process than we anticipated.
Susan is professional, knowledgeable, a good negotiator, and has great follow-up. She is honest, upfront, and has integrity. I wanted to use a Realtor who knew Southwest Wake County in NC. She did a great job from start to finish. Excellent communication skills. She kept me in the loop and let me know if there were any issues that came up during the process. She answered my many questions and provided me with multiple options in several different cities and locations.
Susan helped me buy my first home and sell it 7 years later. She is great to work with and that comes across in her willingness to help you buy the perfect house, or sell it when you're ready for the next chapter. Her customer service will blow you away as she stays in contact with you after her job is done. She sends out regular newsletters about houses in the area and how the market is doing. You even get Christmas cookies around the holidays! Every year I even got a handwritten note celebrating being in the house for another year! She is honest, trustworthy, and will fight for what you want. Truly exceptional experience, you will not be disappointed.
Susan did a fantastic job finding a condo near NCSU that was purchased initially for my son to live in while a student at State, but to be used as rental property once he graduated. The condo has continued to pay for itself. She had several properties to view but it turned out the first one as a keeper! Susan knows the Triangle area well and goes above and beyond in researching the area for one's specific needs and desires. One of her best qualities in my opinion is her guidance in negotiating repairs - whether buyer or seller. If you listen to her advice, you will not go wrong. Should I be looking to buy or sell in the future, I will definitely be giving her a call.
Susan has been instrumental in helping us buy and sell homes in Apex, NC. Her knowledge of the market and the buying and selling processes helped to make each transaction seamless. We highly recommend Susan Ciccarelli!
Susan helped me buy an investment property. She researched the area, found several properties and helped negotiate the contract process. Susan made the process very easy from my perspective and I was glad to have her and her knowledge working for me.
My husband and I moved to North Carolina early last year. We were not familiar with the area so we really wanted to take our time to learn about the different communities. So, we rented for a few months prior to looking for a home to buy. When we were ready, we were referred to Susan to begin our search. Susan was WONDERFUL! She took the time to really understand our needs and preferences. She is very knowledgeable of the market and communities which made the process of zeroing in on a target area very easy. She made herself available to show houses and offered constructive feedback even thought in some instances it meant no sale. Susan clearly wanted to make sure we were making the best decision for us. We were so happy to find the home we are in now and could not be more delighted. Susan was fantastic to work with and we would not hesitate to recommend her to others.
Thank you for all of your help with both selling our home and buying our new one. It's been quite an adventure and there's no way we could've done it without you.
Thank you for stepping in at a crucial time in selling my house. I really appreciate your help and still remain amazed with your ability to close the deal for me.
I must say, of all the homes we have bought and sold, Wayne and I both agree that you were our favorite Realtor - really you are. And that made the buying and selling so nice!
Thank you for everything that you have done for us. Despite the roller coaster ride at the beginning, having you as our agent was a great experience. It helped me out so much knowing that you were there for me if I needed help, or something explained, or a reference.
We absolutely recommend Susan with no hesitation. She was very responsive, did her research, was very knowledgeable about a variety of neighborhoods and did a great job showing us homes that met our criteria. I was very impressed with her ability to find us homes that were fresh on the market. During the offer and negotiation process she went bo bat for us and helped us make a very clean and compelling offer. She had our best interests at heart throughout the process and kept us informed and updated throughout the search and escrow. She is very well networked. Susan is a gen and I highly recommend her.