May 14, 2019
Joan E. Sieber
Chicago Title Castro Valley
President of Hayward Foundation for the Arts, Professor Emerita CSUEB,
My experience of Teri Olberg and Chicago (then Lawyer's) Title Co. has been uniformly positive, even surprisingly so. Based on my past experience of title companies, they vary on the dimensions of (1) protectiveness of security of transactions, (2) efficiency, and (3) friendliness. Teri is at the extreme positive end on all three dimensions. She is a dedicated professional who has been in the business for many years, grown with the industry, and has the "people skills" to give clients the assurance that all the right things are happening with their account. She goes the extra mile to solve problems in ways that do not bruise feelings and leave all parties feeling served and protected. When people of Teri's character run an organization, leading by example and communicating clearly, the organization becomes a smoothly running process that instills confidence and produces the warm glow of satisfaction.