Melissa Palafox-Ofiana

Asst. Branch Manager | Escrow Officer Chicago Title - Cupertino
Melissa Palafox-Ofiana chooses everyday to be an asset to her clients by being their “Go to” resource. Melissa’s extensive knowledge of the escrow process and her great attention to every detail is the key to a successful close of escrow. She has been with Chicago Title Cupertino for over 13 years and has been a huge contributor to the success of the #1 branch in the county. She has been known to have the gift of a photographic memory and her follow through is nothing less than outstanding. Prior to entering the title and escrow business, Melissa worked several years in a Real Estate Office.
Aug 9, 2019
Joette is a true professional with superior knowledge of her field. Whether it is buyers, or sellers, she is patient and takes the time to fully explain the process, estimated costs, etc., to the clients. I never miss a sign off with Joette!
Jun 8, 2019
This was a complex transaction involving a buyer in Beijing. We had to be fast, connected, global. Angela and Melissa of Chicago Title in Cupertino were all these things and so much more. Wherever I'm doing a transaction in the Bay Area I'm gonna push for escrow to be held with CTT. Thank you guys so much for making this work as well as it did!
May 3, 2019
are very professional and helpful. Our lender experienced a little rush in the last minutes and my client were worried about not being closed timely. But, Melissa and Angela are very responsive and try their best to help us. I do appreciate their professionalism, can-do attitude and patience.
Nov 12, 2018
REALTOR
Melissa was wonderful to work with. She even stayed late to help us finish the transaction. Professional, thorough, and friendly. Melissa was great with my clients and hope to do more business together. Highly Recommended!!
Oct 19, 2018
Realtor
Melissa and her team are expert and responsible. I and my clients had a smooth and happy experience. Thanks.
Jun 24, 2018
Broker Associate
Melissa and her team are amazing! They respond quickly to inquiries and is very professional when communicating,courteous and polite when dealing with guests. They are very swift in their actions and attends to all customer concerns promptly. I highly recommend Melissa and her team to anyone who need escrow services.
Feb 16, 2018
President
I had a COE at Chicago tile Company last month and Mellissa Palafax was my escrow officer she is knowledge of the escrow process and was looking for all details she did great job and I'll work with her again in future.
Feb 12, 2018
Realtor
She is a hard worker, follow up and report with clients closely
Feb 7, 2018
Realtor
Thank you so much Melissa, I think we did two closing with you this month alone, you were communicative, attentive and helpful. Totally appreciated your assistance in both those deals.
Dec 26, 2017
Realtor
Melissa was great to work with. She was on top of everything from the beginning of the transaction all the way to the sign off. I appreciated her taking the time to make sure my buyers understood what they were signing. She made them feel very comfortable with the process and they left her office feeling a lot less stressed out.

I will definitely work with her in the future and refer her to my clients and co-workers.

Thank you Melissa.
Stacy Seymour
Coldwell Banker
Dec 19, 2017
Realtor
Melissa is one of the best title and escrow officer I had the pleasure working with. Fast respond and goes extra miles for my client in a last minute situation. Highly recommended!!

HOI WING NG
INTERO REAL ESTATE
Nov 15, 2017
Realtor
Melissa and Crew were Awesome!
They handled a difficult transaction with grace and relative ease. I was impressed with her professionalism and timing, making it possible to fit all the pieces we had into place. I wouldn't hesitate to offer up my referral for her to do your next escrow.

Best Regards,

Mike Holmboe
Aug 8, 2017
CEO
Melissa did a great job handling our file, anytime she is on the other side of the deal i know it will be a smooth close.
Jul 5, 2017
Realtor
Melissa did a great job on my transaction. She communicated well with me and my client. Good Job!
Jul 4, 2017
Realtor
Melissa is very pleasant to work with. She takes action immediately and provides solutions. We had a very complicated transaction lately where we had to involve lawyers and Melissa was very helpful during the whole time.
Jul 2, 2017
Realtor
Melissa was very professional and timely. She answered emails very quickly, even after hours. Melissa obtained all required disclosures, especially from HOA, which can be difficult. She gives really good advice, and I really enjoyed working with her. I will absolutely continue working with her in the future, and will be recommending other realtors to work with her.
Jun 28, 2017
Agent -- Ridgley Group
Melissa is great escrow officer. Very professional, always on time to reply on emails even on weekend. It always pleasure working with you, Melissa!
Jun 26, 2017
Realtor
Melissa is so professional and knowledgeable and such a pleasure to work with. I highly recommend her.
May 24, 2017
Lending officer
I enjoyed working with Melissa. She was very friendly, knowledgeable, and most importantly, she was on top of things. She replies to her emails quickly, answers all our questions, and was impactful in getting out loan to closing earlier than expected. My fulfillment team seemed able to coordinate with Melissa in a flash. Our borrower was extremely happy. Plus, her emails even exude good vibes. Definitely grateful that we have her as a part of this process.
May 1, 2017
Realtor
Melissa was superb. She was on top of everything at all times. Great customer service and follow through. I highly recommend her.
May 1, 2017
Great service. Will come back
Apr 25, 2017
Realtor
Melissa was great. Very easy working with her.
Apr 25, 2017
Johnhart agent
As an agent I highly recommend her Very well bright and understanding , look at her smile speaks it self , Thank you for all what you done to make it happen .
Apr 19, 2017
Manager
Melissa is very knowledgeable in her area of expertise ,a true professional and prompt in responding with to the point responses . If she is unsure she will do her due diligence to ensure correct information is available and passed on. Melissa is great to work with and I highly recommend her and look forward to working with her in future .
Jan 9, 2017
consultant
Melissa is very knowledgeable and helpful, pleasant to work with, truly a great asset.
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Chicago Title - Cupertino - Team Members