I enjoyed working with Melissa. She was very friendly, knowledgeable, and most importantly, she was on top of things. She replies to her emails quickly, answers all our questions, and was impactful in getting out loan to closing earlier than expected. My fulfillment team seemed able to coordinate with Melissa in a flash. Our borrower was extremely happy. Plus, her emails even exude good vibes. Definitely grateful that we have her as a part of this process.