Melissa Palafox-Ofiana

Branch Manager | Escrow Officer Chicago Title - Cupertino
Melissa Palafox-Ofiana chooses everyday to be an asset to her clients by being their “Go to” resource. Melissa’s extensive knowledge of the escrow process and her great attention to every detail is the key to a successful close of escrow. She has been with Chicago Title Cupertino for over 20 years and has been a huge contributor to the success of the #1 branch in the county. She has been known to have the gift of a photographic memory and her follow through is nothing less than outstanding. Prior to entering the title and escrow business, Melissa worked several years in a Real Estate Office.
We have worked with Melissa for literally decades. We used Chicago title, exclusively, When our former Escrow officer retired. She recommended Melissa and we have never regretted listening to that recommendation. Melissa is always the voice of calm in the storm of escrow. No problem is in-surmountable and it?s always WE work together. Thank you for your continued support and help in our Realty business. DARICHARDS & Assoc.
Palafox, Melissa and her team worked smoothly with me. We COE less than 30 days.
Melissa did a great job keeping a very short escrow on track and we closed on schedule. She was able to fund and close the escrow the same day and make sure the contract closed on the originally committed day. Excellent work!
I worked with Melissa several times , she efficient and knowledgeable, She is my first priority as always.
Escrow Officer Melissa Palafox is very knowledgeable, responsive and pleasant. I would Highly recommend Melissa as an Escrow officer.
Along with Melissa, Chicago Title Representative Kathy Gamch is very helpful and always keeps in touch with the realtors needs. Her pleasant personality makes Chicago title a preferred Escrow company.
Mellisa is the best officer I have ever used; she has patience to answer all my questions and responses so quickly.
I love to work with her!
Great professional team!
Escrow officer Melissa Palafox is very knowledgeable, responsive and pleasant to work with.
I worked with Mellisa several times , she is knowledgeable and efficiently, I can find her when I have questions, we just close a tough transation, I am grateful that she handles so well .
Melissa Palafox-Ofiana provided outstanding and professional service for my clients closing, she is knowledgeable and goes out of her way to help a smooth and clean closing. Recommend Melissa for all transactions she thinks outside the box with solutions when challenging situations occur. Thank you
Best escrow officer I’ve worked with. Very professional and friendly! Strongly recommended!

I had a lien on my property even though the loan was paid off long time ago. The original bank is no longer exists. Melissa did researches and worked with Chase to have the lien released. This was a very difficult process since the original bank was acquired by another bank and then eventually acquired by Chase and the worst part is the loan so old that it was wiped out from the system.
It has been a very pleasant experience to work with Melissa Palafox and her team for a home purchase transaction. Very professional and efficient!
Real Estate Agent/Loan Agent
It was a great experience to work with Melissa and her team. She is professional and efficient. Great work, Melissa and team!
Melissa and her team are professional and efficient. They were good communicators and very responsive throughout our escrow. I'd have no hesitation working with her again.
Mortgage Loan Originator
Melissa Palafox-Ofiana was a pleasure to work with. Super responsive and fabulous communicator. Thank you Melissa!
Broker Associate The Ellner Group
Melissa was great to deal with. She was responsive and accessible for questions and solved problems. A pleasure to deal with.
love to work with Melissa, very professional and efficient, always have a great attitude and pick up calls, fast response e-mails, just pleased to work with her.
Melissa Palafox is my favorite Escrow officer. I like her work and professional conduct and high sense of responsibiity
Melissa is by far one of the best escrow officers I have ever used in my 15 year career. I tried a few others before her and once I found her I was blown away at her knowledge, timeliness, patience and most importantly attentiveness to detail. She is always on top of everything and I look forward to many more years of working with her.
Melissa Palafox-Ofiana is an efficient Escrow Officer. I have just recently started working with her and I find that she is very prompt in her reply to my emails and stays on top of things for 2 consecutive transactions all the time. I am very pleased with her service - thanks to Kathy Gamch in assigning her to me.
Melissa Palafox is my most favorite Escrow officer. She does and an excellent job every time. All my clients love her too. She is just awesome !
This was my first transaction with Melissa and her team, they did an amazing job, and I was very impressed. I'm looking forward to working with them again in the future.
Melissa Palafox is one the best Escrow officers I have worked with different branches of Chicago title. I can depend on her after I open an escrow on my listing or she is handling my sale. She is very prompt replying to my my emails and stay on top of my file. I always recommend her to my clients and friends and co-workers.
Melissa an outstanding escrow officer, I love working with her.
Kathy is super sales manager she awesome too.
I come to Chicago mainly for Melissa palafox and Kathy.
Mellisa, she is very professional and efficient! I love to work with her again !

My Associations

Chicago Title - Cupertino - Team Members