Donna Ziakas is my escrow officer and Phuong Nguyen is her assistant. The reason I work with Donna is because she is the most calm person I have ever met in this business. I have seen Donna and Phuong deal with irrational requests, demanding agents, arrogant investors and they never get flustered. They always deliver on time, they will go beyond and above to make sure things get done. They have come in on a weekend to sign off a client of mine as a courtesy is a small example. They have been in this industry for a great amount of time and their knowledge is second to none. Very often when title is confused about something on the report, Donna will step in and explain what needs to happen or why its there and how it can be removed. Whom ever I have referred to Donna has agreed with me that they are a fantastic team and working with Donna and her team is a joy, most importantly its a piece of mind because you always know she has everything covered. Donna and her team are second to none.