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Susie Wrede

Escrow Operations Manager Chicago Title - Downtown Residential, San Jose
As a part of the FNF family of companies since 1989, I have held several roles including Escrow Officer, Branch Manager, Regional EPU Manager, and most recently Escrow Operations Manager. In 2017 I developed and implemented the first ever Escrow Academy, training Escrow Assistants and Junior Escrow Officers throughout the Pacific Northwest on the ins-and-outs of escrow processes and company procedures, as well as mentoring them in business development. In March of 2021 I returned to my roots, coming "home" to Chicago Title Santa Clara/San Benito County as Escrow Operations Manager. Everyone's journey is different and I love to help our staff reach their own goals as they grow within the Company. It's always a great day at Chicago Title and I love what I do!
V.P. - Operations
Susie is such an amazing asset to our management team! Her escrow knowledge, combined with her incredible people skills, make her indispensable to our Escrow Teams. She is a "can do, do it now" type of person - we ALL appreciate her so much!
Escrow Assistant
I can’t Susie enough for your support, professionalism and hard work that she places into the Academy. My knowledge of escrow has grown leaps and bounds. I would recommend the Academy to anyone who is looking for a solid foundation to their Escrow knowledge. Susie's nurturing style coupled with her Escrow acumen is a true motivator. But don't let this fool you, Susie is tough as nails. Be upfront, work hard and Susie will be your biggest fan! Thanks Susie!
Escrow Processor
It was SUCH a pleasure to get to learn from Susie! Her enthusiasm and encouragement is so genuine and I sincerely appreciate all of her support throughout my time in the FNTG Academy. I started as the Director of First Impressions and have moved up to processing closely with an escrow team in a matter of a few months with Susie's help and guidance. I couldn't have done it without her encouragement!
Escrow Officer
Susie did a great job teaching the academy class. The class was very interesting and I learned a lot. Susie was always very upbeat and always willing to answer any questions I had. Great job and thank you for helping me along my path to success.
Escrow Officer
Susie is a super awesome resource for any questions you have about Escrow and the other facets of doing this job. I recently graduated from the FNTG Academy that she led and it was an outstanding experience. I learned more about everything from Open to Closing, EPU to legal counsel and all of the hiccups and hurdles that pop up in a transaction. This course is great review and preparation for a Closer to grow and handle the full spectrum of Escrow in any transaction. Susie was available to answer all of my questions outside of class hours or bring in other experts when needed to explain my inquiries completely. She is amazing!
County Manager
Thanks so much for the great job you do Susie! Your leadership in the FNTG Academy has paid huge dividends in the growth of our Escrow Assistants. Keep up the wonderful job!
Escrow Assistant
I attended 20 weeks Escrow Training with Susie and it has been a fulfilling experience. Susie was informative and thorough week after week; a very effective and supportive trainer. I recommend the Academy to anyone who want to understand the entire escrow process from beginning to end, and to grow your escrow knowledge. Thanks Susie and FNF for allowing me this opportunity!
Escrow Assistant
I really enjoyed learning from Susie as she lead us successfully through the FNTG Academy. She has a natural way of explaining things in a practical and ethical manner that not only encourage but inspire those still learning the business to do it the right way.

Thanks to Susie, I've gained a lot of knowledge but also confidence in myself and feel very excited about my future with Chicago Title!
Escrow Assistant
Hello to all who will have the opportunity to work along Susie Wrede. I'd like to share my experience in relation to the Topics and real life transactions that have been shared within the Fidelity University. Not only were we taught the right way to Open an Escrow and Balance with Lender but we were reminded of the Human Interaction we all have. Smile over the phone, fulfill your promises, be professional and stand out in the crowd. Over all Susie taught us to be the best we can be. I can't wait for another opportunity to work with Susie and all her Guests again. Hats off to Susie! :):):):):)
Escrow Assistant
I really enjoyed Susie as our teacher in the FNTG Academy this past spring and summer. She always kept things interesting and taught in a way that was easy to understand and learn from. We're very lucky to have someone like Susie, with all of her experience in a position to teach us new-comers!
Escrow Assistant
What a fantastic experience! Susie is supportive, knowledgeable, witty and an outstanding educator. I am grateful for this opportunity. I will miss our weekly classes.
Escrow Closer
I had the wonderful opportunity to participate in the Academy Classes for 2018. Susie is a fantastic leader and mentor. She is organized and was always quick to respond to questions. I would recommend this program to anyone who wants to grow in their position. Thank you for investing in my career. :-)
Escrow Assistant and Funder
The Academy was such a positive experience! Susie is very knowledgeable, she's an excellent trainer and was always available to help!
Escrow Assistant
I truly enjoyed the classes by Susie and feel I learned a lot from her. I would highly recommend the Academy course for all in escrow. Thank you for the opportunity Susie!

Bev
Escrow Assistant
I had the opportunity to work with Susie through the FNTG Academy 2018, she was very detail oriented, helpful and always quick to respond to questions. I enjoyed learning more in depth about my job in escrow and how to professionally and accurately complete transactions.
escrow assistant
Susie is such a great teacher I have learned so much throughout my classes for the FNTG Academy. I am so happy I was able to get this opportunity it just in another stepping stone to my future here at Chicago Title. Thanks again Susie you truly are the best! :)
escrow assistant
Susie is such a great teacher I have learned so much throughout my classes for the FNTG Academy. I am so happy I was able to get this opportunity it just in another stepping stone to my future here at Chicago Title. Thanks again Susie you truly are the best! :)
Escrow Assistant
Susie was an amazing and patient teacher, taking the time to nurture success and growth in all of her students!
Escrow Assistant
I just finished my final and I wanted to say Thank You to Susie - she is absolutely wonderful in her teaching. I have learned quite a bit and it has helped me immensely in my job. I would recommend anyone who wants to better themselves jump on the opportunity to take this course. Thank you Susie you are AWESOME!
Escrow Closer
Loved this academy, there were a few little computer glitches along the way but Susie always helped work through any issue. There has been great speakers during this academy and a ton of information to help build our knowledge and career path. I think everyone should take this course. If you are an Escrow officer and have been in the business for sometime its still a great class I'm very fortunate I was able to participate.

Thanks again.
Escrow Assistant
Susie Wrede was my teacher for my escrow classes and I would recommend her as a teacher for any class! The way she taught the class really helped me retain the information. Any time I had questions she was always there for me. Thank you Susie for the great experience during the escrow classes!
Escrow Officer
I just want to say how much ESP helps out our company! They really help save us a lot of time on certain tasks that we just don't have time to do ourselves. It frees me up to be on the phone or in front of my clients! I highly recommend the ESP to assist in any and all of your tasks from ordering payoffs, insurance, finishing your closings, and beyond!! And if you ever have issues or questions Susie and Cathie are always available to assist :-)
Vice President
I have had the opportunity to work with Susie on several occasions over the past few years. I find Susie to be a straight forward, hard working, professional, innovative, and extremely knowledge individual.

I know that with the experience Susie has, she will do a fantastic job in her role in heading the ESP department for FNTG. Susie's group will save you time and help improve your efficiency tremendously.

Susie enjoys what she does and is fun to be around. She is the perfect blend that you look for when choosing a partner. Without a doubt, I recommend that you work with Susie and use the ESP. You will be glad you did!
Owner/ Broker
I have worked many years with Suzie Wrede and have never had a problem with any of my transaction! Always smooth, well handled. She is very hard working and knows what she is doing!
Associate
Susie is responsive and attentive, and consistently demonstrates a high level of integrity and talent. She's a gem.

Chicago Title - Downtown Residential, San Jose - Team Members