Donna Ziakas

Escrow Officer Chicago Title - Downtown Residential, San Jose
I have been in escrow for 25 years. My mom got me started way back in 1985. She was an escrow officer so you could say escrow is in my genes. I have a Bachelor of Arts degree from San Jose University and a Doctorate of Jurisprudence from Lincoln Law School. I have also achieved the Certified and Senior Certified Escrow Officer designations from the California Escrow Association.

In the workplace, what is paramount to me is customer service. I believe in going above and beyond to be certain my customers are truly satisfied with my service.
Donna Ziakas is my escrow officer and Phuong Nguyen is her assistant. The reason I work with Donna is because she is the most calm person I have ever met in this business. I have seen Donna and Phuong deal with irrational requests, demanding agents, arrogant investors and they never get flustered. They always deliver on time, they will go beyond and above to make sure things get done. They have come in on a weekend to sign off a client of mine as a courtesy is a small example. They have been in this industry for a great amount of time and their knowledge is second to none. Very often when title is confused about something on the report, Donna will step in and explain what needs to happen or why its there and how it can be removed. Whom ever I have referred to Donna has agreed with me that they are a fantastic team and working with Donna and her team is a joy, most importantly its a piece of mind because you always know she has everything covered. Donna and her team are second to none.
Donna Ziakas has been my escrow officers for years, and she never disappoint me at all! Thank you Donna for all your hard work!
Donna Ziakas and Phuong Nguyen's team is solid! Satisfaction guaranteed!
I have been in the real estate industry for over 40+ years...I have worked with Donna Ziakas for the past 20+ years!! She is extremely knowledgeable and works well with all my clients!! She even came to a Sunday sign off appointment at my clients home! She goes up and beyond the call of duty! I highly recommend Donna!!! Debbie Indihar Giordano, Master Brokers
Real Estate Agent
My partner and I always use Donna as our Title Officer for our clients’ transactions. She is very good at what she does and always works hard to get things done quickly and correctly. I would definitely recommend Donna to any of my colleagues.
Realtor with Coldwell Banker
Donna is the best! I have followed here since her Old Republic days... Appreciate her knowledge, professionalism and knowing I can alway count on her to get things done! Thank you Donna for all your hard work!!!!
It's a great pleasure working with Donna. She is very nice and helpful. We had a very smooth transaction, and I am looking forward to working with Donna again in the future!
Thank you Donna for making this transaction smooth as possible!
As always, great job! Thank you to the whole Chicago Title team!
Realtor Associate
I have been using Donna for over 25 years.
very seldom i use other escrow officer, unless they come to my office and bend my arms and i kind of feel sorry for them.
very knowledgeable on the escrow industry
she is always willing to step ahead each time i have questions.
always willing to put that extra effort and time to make things work and i love her smile and great personality!!!
I love Donna dearly and she will always have my business now and forever.
Buyer's agent
Donna is super nice to work with and she accommodates my clients time for signing documents.
Realtor, Realty One Group Complete
It was a great experience working with Donna. She was very professional, personable and patient. She always called or wrote back immediately and tried to accommodate my and my clients needs. My transaction coordinators also praised her professionalism, saying that was one of the easiest and smoothest transactions.

After Donna, I had another transaction with another escrow officer, who never called back, took my call in person, wrote in a full sentence.

The great escrow officer makes a big difference. I would love to work with her again! I recommend her to anyone.
Donna was very professional throughout the process and very nice to work with .
Transaction Manager Realty World - Next Generation
Donna was fabulous! Transaction was flawless and she is on top of everything! Loved working with her. Thank you Donna!
I loved working with Donna and her team. They were so responsive professional and kind through every single one of my escrows and I try to write them into contract with each new transaction. I'm so glad Mike Devlin referred me to them. Nothing like having a responsive, smart and committed escrow team to help you through your transactions. You can't go wrong with Donna!
Donna is the most professional and knowledgeable escrow officer that I have ever worked with. I am very enjoyed work with her for all my refi and real estate transactions.
Everything on all aspects of the matter were handled in an excellent manner. All parties were very well pleased with Donna's help and expertise. Hope to have another matter with her soon.
I have worked with Donna for many years. She is very professional and
knowledgeable; whenever I need to know anything about guidelines or
just how to handle a realestate transaction involving escrow; Donna takes
the time to make sure I understand what is needed and/or just give me
advice. Donna also has a wonderful assistant Phuong Nguyen. It truly is wonderful to have such a great business working friendship. Donna is
a awesome person; I look forward to many more years working with her.

Chris Spencer ~ Broker
Doin It Right Realty & Loans

Did a GREAT job. As usual!
Thank You for a smooth transaction!

Best Regards
Donna did the good job in my transaction. Very polite and went extra miles to close the transaction I will use her next time and recommend her to other realtors too.
Donna was easy to work with and responsive. She handled the sale twice when the first one fell through and guided her client through the process of unwinding an escrow. She graciously accommodated our ultimate need for an out of area signing and made sure everyone was in place to make that happen. Thank you Donna for a great job!
Donna just helped me close one of my listins. She was very helpful throuhout the process. She and her team were good at answering my emails. Highly recommended.
Broker, Inlax Real Estate Services
Great service !!! We had issues with delay with Wells Fargo on the loan, buyer had to travel outside the country and could not change plans. She worked through quickly and patiently. Got docs signed over weekend to close the deal. Thank you
Donna did a great job on my listing/ seller transaction . She helping me out with some of the new form from buyers. Great appreciation working with Donna .
Donna was wonderful during this transaction, even though we were miles apart! She had great communication skills and responded timely to my emails and phone calls. I also received documents timely and did not have to follow up and ask. I would be happy to do business with her again! Thank you for your hard work Donna!

Chicago Title - Downtown Residential, San Jose - Team Members