Feb 28, 2023
This was a challenging home to sell, an as-is property that hadn't been updated or maintained in 40 years. The realtor had a tough task but performed wonderfully.
It was also a challenging task on the Title side of things. The property was owned by two trusts, both of which had been modified in the past 3 months, both of which had had two successor trustees named. LOTS of verification required! My brother and I are the trustees; he doesn't have internet access and I don't have a car, so even "normal" interactions had certain limiters.
Escrow was extremely short, only 10 days! We had challenges providing a certified copy of a court modification of one of the trusts, and trouble with target accounts when our financial firm's Compliance Department froze our account at the last minute because the trust was so old and yet its modification was so new! This one job was like a perfect storm of problems.
Through all these challenges and more, Vicky was always responsive (via email, phone, or text), persistent in her efforts, patient and good humored in her interactions with us. She was personable and professional and fantastic to work with!
Super convenient to sign, me at a local community center in Los Altos, my brother at his home in Santa Cruz. Super convenient for me to update wire transfer instructions by delivering them to Chicago Title's nearby Los Altos office (also staffed with friendly, capable people).
It was a great experience working with Vicky!
I can't imagine anyone doing a better job!