John Chen
Seller of a Palo Alto home
My wife and I are so impressed with Lisa Albritton's proficiency and professional knowledge in handling our home sale transaction in June 2020. She is very responsive to all our questions and inquiries regarding escrow procedures, title search result, and updates on closing. Whenever we sent her an email, we would get a response from her within hours, very often within minutes. She is very friendly, patient and knowledgeable, and always answered our questions in exhaustive details in terms that we could understand. Because we scheduled to move out of state after we sold our home, we were eager to know the date of COE in order to make the arrangement accordingly. Lisa was so considerate and understanding that she always did her best to give us an estimate that was as close as to the actual progress of the anticipated escrow closing schedule. With Lisa's professional help, we had achieved a very smooth transition of the home ownership at the Close of Escrow. We highly recommend Lisa Albritton as one of the most competent escrow officers with high standards, and we will refer her to our friends and relatives with no reservations whatsoever, if such needs arise in the future.