Mar 3, 2023
Fan Fan
I purchased my home when Chicago Title handled the escrow process. I had several interactions with Chrissy. I honestly do not know how Chrissy could work with such insane speed and, at the same time, the highest precision. One of the most accountable and intelligent professional to work with.
What is more remarkable is that Chrissy was not the person who initially handled my escrow case. When I needed some hard-to-find document to enable a topographic survey, I reached out to Chicago Title as the last resource, after all other places rendered me no help. This was when I found out my original escrow officer left. But within minutes, Chrissy stepped in, figured out my case and the complicated request I had, and immediately provided effective issue resolution. Following her lead, I was able to resolve the issue successfully. I was amazed that she was able to transition into a case that was not originally hers so smoothly, and in fact, doing even a much better job!
Subsequently, I reached out to her asking for documentations for various purposes, tax, home improvement etc. Without failing, she delivered, time after time, rapidly and accurately.
Because of her, I consider Chicago Title a great company. They are lucky to have such a high caliber officer like her. As a (former) customer, I feel very lucky to have such a professional to work with.