Casey Serrano

Escrow Officer Chicago Title - Saratoga
Casey Serrano began her escrow career in 1996, learning
almost every aspect of the escrow process from the
ground up. In 2001, she had an opportunity to work with
a Real Estate Transaction Coordination company, which
furthered her knowledge about what a Lender and Realtor
truly need from their business partner. She prides herself
on the knowledge, and experience, she has to make any
transaction go smoothly. Her ability to keep all parties
informed, as well as calm, throughout the process is what
her clients appreciate most about her.

Casey’s background includes experience with short
sales, REO properties, 1031 Exchanges as well as
complex residential sales. Her understanding
of the complexity of today’s real estate
market, excellent communication skills and
proactive approach all ensure that your
transaction will be smooth and timely.
Casey looks forward to partnering with
you on your next transaction!
Nov 8, 2019
RE Broker
I am an out-of-the-area Broker selling relative's property. Casey was a huge help, actually 2 steps ahead of me from the first contact to final closing. Other transactions have not gone as smoothly. I will be sure to use Casey in all my other transactions in this area. Thank you Casey!
Jul 4, 2019
Extremely knowledgeable and efficient and professional escrow officer
Jun 12, 2019
Owner R & R Ranch
We have purchased and sold many real estate properties in the last several years. This one was perhaps the most complicated with many twists and turns. The interesting part was with Casey Serrano taking care of every detail with ease, it was the easiest, stress free transaction we have done to date. I highly recommend Casey for any of your Real Estate Transactions.
May 28, 2019
Casey did a great Job , Both the sellers were out of the country , the coordination was done in a very timely manner. Casey is very good at what she does . Thanks
May 1, 2019
Retired from United Parcel Service as a Manager
Casey went above and beyond her duties. She made us feel very comfortable and answered every question we had throughout the process. She truly is an asset to Chicago Title. She even helped out on the other end with the Escrow with Fidelity Financial.

It was a great pleasure working with her and I would use her again and recommend her to my network of people.


Sherri Dreisbach
Apr 22, 2019
Mortgage Lender
Awesome turn time, communication, and over all process. looking forward to working with again.
Mar 20, 2019
Home Mortgage Consultant
My clients just chose to use Casey for the second time, as she did such a good job first time round. Casey explained the documents so they were easily understood and made the transaction a smooth process from start to finish to close on time.
Feb 20, 2019
We had a very quick 2-week escrow and a couple complications that had to be worked out (thank you solar panels). She was always responsive and everything worked as planned.

Couldn't be happier :)

Jan 4, 2019
Casey was a delight as an escrow officer. She was prompt, attentive, and kept an eye our schedule so that she could close on time. She always calm, and easy to work with. Hope to work with her again soon.
Dec 20, 2018
Loan officer
To Whom It May Concern,

I just close a cash out refinance with Casey. She is very nice and helpful. When we have any request on escrow, she was a fast respondent and tried his best to co work with us. She did the great jobs. I do appreciate of her. Thank you.

Dec 20, 2018
I cannot thank Casey enough to complete our paperwork within an hour and send her mobile notary to our home at last minute request. It all worked out because of her responsiveness. Casey is efficient, smart, thoughtful, reliable, ! Thank you Casey! I HIGHLY recommend her!

Yvonne Ho
Dec 10, 2018
Real Estate Broker
It was a real pleasure to work with Casey Serrano on this transaction. She is an outstanding Escrow/Title officer. She always stayed on top of the file and kept on constant contact throughout the whole transaction, not only taking care of the items on a timely manner, but also anticipating and making sure the whole process progressed smoothly.

I will certainly work with her in future transactions, and highly recommend her services.

Jerry Garcia
Paisano Realty
Dec 7, 2018
buyer's agent
You have done a great job! Thank you!
Nov 26, 2018
Casey is very responsible and effective in getting things done. She is quite knowledgeable in coordinating the procedures. She has the patience for her customers and explains well on the questions. It was a pleasure to work with Casey.
Oct 31, 2018
Casey handled an escrow for us in San Mateo and was very responsive and helpful throughout the transaction, she did a great job!
Oct 29, 2018
Casey is responsive and responsible. Both my buyer and I have good work experience with her.
Oct 24, 2018
Escrow Assistant Chicago Title Oakdale
Casey Serrano went above and beyond to help accommodate a buyer and a seller signing we had in the Cupertino area. Not only did she sign both parties she drove our docs to a FEDEX drop off because our buyers singing ran late and we missed their office pick up. We would not have been able to meet our scheduled closing date without her!
Aug 19, 2018
Thank you very much for taking such good care of my clients. I was out of the country on vacation and your prompt response to any of my questions was greatly appreciated. My clients were also happy with how you guided them through the maze of paperwork.

Thanks again
Aug 2, 2018
Transaction Coordinator
Casey does a wonderful job. It is always a pleasure to work with her.
Jul 27, 2018
Sr. Manager, Applications
Casey was very helpful through the process of buying our new house. Very responsive, addressed all our questions and walked us through the paperwork. Thanks!
Jul 16, 2018
Broker Associate and Loan Officer
I had the pleasure of working with Casey on a transaction. She is amazing!! Super prompt response to all emails and requests, willingness to help all parties..I was pleasantly surprised to be honest. Thank you Casey for the great job you did for our escrow:)

My Associations

Chicago Title - Saratoga - Team Members