I am proud to be a part of the #1 title insurance company in the US. Having grown to a 40% market share nationwide, we are the most profitable company in the industry. At Chicago Title, I take great pride in our employees. We invest in their success with training and leadership opportunities. I am a 23-year company veteran who started in customer service and sales, so I can attest to that fact whole-heartedly. Our management team takes pride in growing for the future and I feel fortunate to be a part of that team. We strive to be our clients #1 resource through communication and technology.
About Me
Thurston County Manager
Chicago Title Thurston County
Kris Mann
Title Examiner/LPO
Customer Service
Mina & Brooke - Customer Service
Caleb Hathaway
Customer Service
Renee Aquino
Account Representative
Peter Herron
Title Officer
Tanya Brazil
Escrow Officer, LPO
Liz Matias
Escrow Closer
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Nik is clearly committed to every employee and celebrates the individual and team success. She models a strong sense of ethics and integrity in our industry and continues to generously support our community and give back.
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Nik is clearly committed to every employee and celebrates the individual and team success. She models a strong sense of ethics and integrity in our industry and continues to generously support our community and give back.
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Thank you for the countless things yo do each and every day to lead this operation and make the employees feel valued. Your leadership, thoughtfulness, presence and dedication all make a difference. It is a true pleasure to have you as my boss!
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Nik Hakala and her team at Chicago Title are wonderful! They have been my go-to title company for many years. Nik is professional, friendly, knowledgeable and customer service & solution focused. Her beautiful office is designed around the complete customer experience and I know when we arrive at Chicago Title, my clients will always be warmly welcomed and given top-notch service. I love that she and her team actively give back to their community and are involved in so many of our local organizations. I give Nik an A+++!
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I am always impressed with Nik and her Team at Chicago Title. Nik is Professional, Friendly and genuinely compassionate about her customers and staff alike. She has a compassionate and generous heart for Thurston County and paying it forward to many local charities, schools and organizations. I highly recommend Chicago Title for all of your business needs.
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Nik I always appreciate all of your help and excellent service provided by you and your staff. You always comes through when it comes to customer satisfaction. Niks Professionalism and the team atmosphere at Chicago Title stand above and beyond their competitors.
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I have worked with Nik and all the staff at Chicago since they came to Thurston County. They are my "go to guys" when it comes to title and escrow. I appreciate the professional manner in which myself and my clients are treated and the friendly attitude of the entire office. I will continue to work directly with Nik and her staff as long as they are willing to work with me, they are simply the best in my book. I am confident that without fail, every client that I have closed at Chicago Title would use them again.
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I have long been impressed with the emphasis that Nik Hakala Pust places on building and keeping her professional team in place. Sometimes having to buck the tide in an industry that increasingly stresses bottom line above all else, Nik has successfully shown higher-ups that her operation can be financially successful while still protecting local jobs. The people that Nik has gone to bat for are consistently the best in our area at what they do and it is reflected in the jobs that they perform.
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Nik is terrific, besides being very good at her job and she is a pleasure to be around. I have know Nik for many years, when she first came to my office as a new marketing person for Chicago. We were swamped with calls. Nik took initiative and started answering our phones and helping out. She has always been that way, if there is anything negitive it would be that we don't see a often as we would like but we understand she is very busy.
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I have worked with Nik Hakala Pust and her Team at Chicago Title for several years. Nik possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and a smile. Her upbeat personality and engaging personal style enables her to interact effectively with clients and staff. Nik has a fresh, positive and up to date management style. I am grateful for the contribution Nik makes to our industry and her ongoing, overwhelming generosity and support for several local organizations in our community.
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I am not a client of Chicago Title, but I have many associates who do and they have commented on many occasions on the professionalism exhibited by Nik & her staff. I can however comment on the commitment to serve the community & its many organizations who depend on the financial and volunteer support so needed to be able to carry out their respective missions. Nik Pust and her Chicago Title team led the way.
Keep up the good work Nik. Chicago Title and our community are fortunate to have the benefit of your leadership.
Keep up the good work Nik. Chicago Title and our community are fortunate to have the benefit of your leadership.
