Clicky

Stephanie Kelley

Escrow Officer Chicago Title Walnut Creek
I was raised as a military child in Junction City, Kansas and grew up in Hephzibah, Georgia.
I started my escrow career in 1990 as an escrow assistant in Montclair, and became an Escrow Officer in 1999. I am proficient in handling Resale, Refinance, REO and For Sale By Owner transactions. One of my many strengths is being able to close some of the most complicated deals from wrap around Deeds of Trust, to Assignment transactions. I am known for my ability to quickly resolve issues that arise in any transaction.

I look forward to handling your next Escrow!
Nov 9, 2022
Executive Director and Counsel for Planned Gift Administration University of California, Davis

I wanted to take a minute to let you know about the exceptional service that was provided our team by Stephanie Kelley during a recent gift transaction/escrow. Stephanie assisted our office with the title and escrow process related to a donation of residential real property to the university.

Stephanie understood our tight timeline (driven by an appraisal that was quickly expiring) and was very responsive in her communications. Even if she was unable to complete the task in that moment, she would reply with an expected time of completion. It really helped manage expectations on our end. Additionally, we had two “urgent” requests for help along the way (removing a lien and quotes for adding a home warranty) and Stephanie’s “can do” attitude and ability to navigate the nuances was refreshing.

Oftentimes when we get a packet of title and escrow documents for review from escrow officers they are full of mistakes. Not so in this case- Stephanie’s documents were very clean. She delivered excellent customer service, in a expedient way and with a pleasant manner. I hope that we will be able to work with her again. She was a delight. Thanks to Stephanie we were able to close the gift ahead of schedule which made our donor very happy.
Aug 17, 2022
Stephanie K was an absolute pleasure to work with. She kept us informed/updated throughout the entire process. I will definitely use Chicago Title moving forward for myself and recommend them to others. I really appreciate Stephanie's professionalism, assurance of help and can do attitude. She got the job done.
Oct 16, 2020
Stephanie was easy to reach and quickly responded to my difficult transaction. Her knowledge and understanding helped close the escrow. Thank you for your dedicated work!
Jun 26, 2020
Stephanie Kelley, was my Escrow Officer for a seemingly complicated situation for most. However, Stephanie's experience and knowledge of the business allowed her to ask the right questions and take the required steps to get the job done, while making the entire process feel seemless. I thoroughly enjoyed working with Stephanie, because of her knowledge, professionalism, communicative and calming abilities and will always recommend and refer her to others.
Jan 1, 2020
Stephanie Kelly was my Escrow officer. How can you do a survey and not include her name. Credit goes to Stephanie. Heck I don't even know who the Sales Executive is.
Oct 17, 2019
Stephanie Kelly did an amazing job with this last escrow I had with her. She always made sure I knew exactly what was going on and where we were with everything. When things at the end started to look rough she swooped in and saved the day. I can not thank her enough for all of her hard work.
Aug 23, 2019
Stephanie Kelley is excellent! She's hardworking and a great communicator. She went the extra mile for us recently and I'd use her again in a heartbeat.
Jun 11, 2018
Everything for us Starts and Stops with Stephanie Kelly. She makes our work less stressful. Even when it's stressful.
Dec 9, 2017
Stephanie Kelley was Awesome!
Dec 6, 2017
My team has been using Stephanie for years and she is fantastic! She is incredibly knowledgeable and quick to respond to emails and calls. We have brought her many complex transactions and she handles them all with ease and efficiency. If you are new or you've been in the business for years you can trust that she will take care of you and you clients!
Aug 23, 2017
Sr. Sales Manager Ridge Realty
Stephanie is not only our Escrow Officer, She cares about our files. She goes above and beyond. Like we are the most special account in her data base. And we Appreciate her. These are just the FACTS..
Jun 1, 2017
President
Excellent service! Continually provides great job in our escrow needs. Will definitely use her in my future business escrow needs.
May 23, 2017
Director of Marketing - Talmont Homes
Stephanie Kelley, Cari Connor, Lisa Ford, Shelley Sutter and the rest of the Walnut Creek CTT team is the reason we ONLY do business with them for our title and escrow services. Each and every team member is an integral part of the whole group supporting each other when need be so that no customer is left waiting or without the answers they need to close their escrows on time. Their attention to detail, service and customer satisfaction is unparalleled in my experience and I would not consider entering into any real estate transaction without them behind me.
Apr 27, 2017
Vice President, Operations
Rose Financial is a lender and we usually use our own escrow and title. On a recent loan file, escrow was already open and we reluctantly agreed to move forward with the open escrow. As it turned out, we were pleasantly surprised with the outstanding performance we received from Stephanie. She is certainly a professional and very humble. Throughout the process, she answered her phone, she was quick to respond to emails, and she handled all the unforeseen troubles seamlessly. If you are looking for a Super Hero to handle your next Escrow, Stephanie is a perfect candidate. She will certainly surpass your expectations.
Feb 10, 2017
Human
Stephanie is readily available and enthusiastic about helping you with all real estate matters! She will make time in her busy schedule to help answer all your questions and give you hands-on guidance as you navigate the wild and crazy road of buying and selling a home. She's the best!
Feb 7, 2017
I had the pleasure of working with Stephanie during my home sale. She is absolutely professional in every way. She is knowledgeable, patient, responsive. I highly recommend Stephanie if you are ever in need of a professional to help you through a home sale process. Thank you so much, Stephanie!
Feb 2, 2017
Good follow through
Dec 12, 2016
Broker, Sterling Mortgage Services
I was referred to Chicago title from a previous home loan customer for buyers who were purchasing a home locally, and without Realtor representation. Throughout the transaction and despite a very unique scenario, Stephanie Kelley, along with her amazing team, provided exceptional service and follow through every step of the way. It was a smooth & seamless closing experience, and she exceeded our expectations by going above and beyond her duties to satisfy specific requests to ensure closing by the COE date. Not only was I and our lender very pleased with the file management and title/escrow services she provides, but most importantly the borrower/buyers and sellers were as well, which resulted in a high customer satisfaction rating for us all. I highly recommend Stephanie and Chicago Title for your next transaction!
Jun 17, 2016
She was very clear in her communications and was very promt with her services. Her flexibility and knowledge in the process made this transaction very streanlined.

Def. would recommend her to all my friends and family.

Apr 4, 2016
President/CEO
Great service! Prompt replies to inquires and always available. It is always a pleasure to work with Stephanie.
Aug 4, 2015
Selling Agent
Stephanie Kelley does a fabulous job! She is quick and on it what ever comes up. She just helped close a short sale that wasn't easy. I highly recommend her!
Thanks, Cathy Littlefield
Mar 13, 2015
Independent Accommodation Mobile Notary
I had the pleasure of meeting Stephanie through a fellow Chicago Title escrow officer affiliate, Sheri Borden. Stephanie is relatively new to the Chicago Walnut Creek office but I know she has worked for Chicago for several years now. Stephanie is super nice and professional. An easy to work with People Person.
Jan 5, 2015
Seller
Kelly has been very responsive and have helped move a complicated escrow along timely and efficiently
May 20, 2014
Realtor, BHG Mason-McDuffie
Stephanie is a dream to work with. She is not only seasoned pro, who can handle all the problems and glitches, with calm and proficiency, she is a lot of fun to work with.

My clients always love Stephanie, and the service she provides. Stephanie makes it clear she is available to answer questions that may arrive down the road, after the transaction has closed. She is always willing to help. Stephanie is a great communicator!

Stephanie makes me look like a genius to my clients, LOL.



May 19, 2014
very efficient and communicative with a wire transfer I made today. I appreciate this very much.

My Associations

Chicago Title Walnut Creek - Team Members