Oct 11, 2021
Stephanie Jacob
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Joanne did a fabulous job selling our family home of almost 30 years. We were so impressed when we initially met her as she had a clear understanding of our home, our neighborhood, the current market and our concerns. She presented a detailed plan and immediately inspired our confidence. As soon as we signed the contract with her, she sent us an in depth timeline which was constantly updated. She kept us informed about every fluctuation and kept us on track leading up to market date. Most importantly, as we actually moved out of state before the house went on the market, she went above and beyond, personally getting rid of furniture and beds left behind, checking the house more then once daily, keeping plants watered and all in order. We felt completely comfortable leaving her in charge. At every juncture she explained all available options and the pros and cons of each, simplifying the myriad decisions we had to make. She stressed complete and full disclosure and recommended that we anticipate buyer's concerns and provide them with multiple inspection reports. She was on site for every inspection and her strategy proved absolutely correct, as we had a very clean and easy sale with no contingencies. She expertly guided through the offer process, again offering various options and we sailed through that to the final sale. Joanne is a former teacher, and that training showed in her detailed plans, ability to explain concepts and processes and her ability to keep us calm and focused throughout. We can't imagine anyone doing a more thorough,dedicated and expert job than Joanne provided us.