Aug 28, 2017
Ed Guy
★
★
★
★
★
Jennifer Watkins is the best! My family and I are new to the area and new to California real estate having moved to the area recently. She took the time to help educate us on the market and the process of buying a new house which is a bit different than other parts of the country. She helped us explore different parts of Walnut Creek until we found the neighborhood we desired. Once we had chosen Northgate, she went to work to find us the right property. We did not buy the first house we made an offer on but she was great throughout the process with constant hour by hour communication.
When we found the next property we were willing to bid on, she helped us stand out from the other bidders to make our desire to purchase the house more personal to the sellers. The house we chose needed a fair amount of work and Jennifer lined up every type of inspection needed to make sure we were completely informed of what the house needed. She was with us for a complete day as sewer, pool, termite, HVAC, chimney, and whole house inspection was completed. We then needed to make some adjustments to the offer and Jen was great negotiating on our behalf and getting the contract redone timely.
In addition, she referred us to a great mortgage firm that handled the entire financing. She worked hand in hand with them and it make things run very smoothly.
One of the best things I liked about working with Jennifer is her honesty. She told me from the first meeting that she was new ish to realty but had a great firm and mentor behind her. Our mortgage was not a run of the mill type and even though she did not always have the answer at the moment I asked the question, she would not hesitate to say that and then get back to me in minutes with the answer. I could tell Jen is aggressive and was a closer in her older sales career as she went to bat for us time and time again. I also enjoyed her passion for her new career which I really didnt see with some other long term agents we had met with earlier in our search.In fact, we enjoyed the experience so much, we are already using her on another search for an investment property. Suffice to say we have no qualms recommending Jennifer, she's great!