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Shelly Farra

VP, Department Manager for FNF Elite Escrow Coaching Elite Escrow Coaching and Education
Shelly Farra exudes kindness and positivity in every aspect of her life. It is rare to see her without a smile on her face! Born in Portland, OR, Shelly made Vancouver, WA her home in 2000 until April of 2020. Shelly made a change and moved to Arizona where she now lives with her beautiful daughter, Hayden.

Shelly has over 28 years of experience in the title and escrow industry. She started as a receptionist and worked her way up to Escrow Officer and Branch Manager for Fidelity National Title in Vancouver, WA where she built an exceptional team culture and a created a standard for excellence that she now brings to Elite Escrow Coaching and Education team.

Shelly takes pride in providing superior customer service to all customers and works hard to achieve meaningful relationships. She thrives on helping people, is a team player, and always goes the extra mile. Shelly loves finding the best in people and strives to help others succeed. These attributes make Shelly a brilliant Success Coach and the Manager of the FNF Elite Escrow Coaching and Education Team!
Jun 28, 2024
Escrow Officer LPO
I can't recommend Shelly enough. Her positive attitude is infectious. She has fantastic suggestions/tips and tricks to help grow your business. I always looked forward to our calls together and appreciated her support through a challenging couple of months on my desk.
Jun 24, 2024
Escrow Officer
Working with Shelly through the coaching program has been such a prosperous and enlightening experience. I think at times we get stuck in our ways and forget to expand and grow. She really helped me break through those professional barriers to help grow and take my carrier to the next level. Thank you Shelly!
Jun 18, 2024
Escrow Officer
I thoroughly enjoyed having Shelly as my coach. She has the most calming voice. She was very understanding even when I was late for the scheduled call. Shelly is always very positive and kind.
You will love having Shelly as your coach.
Mar 29, 2024
Escrow Supervisor
Shelly has been an amazing support to me over the past year. I had to break my coaching into two sessions as I was out of the office for about a month. She agreed to start again in the new year and that worked out great, because my job description had changed.

Shelly challenged me to stay outside of my comfort zone to do the things that would help me grow in my position at CTT and in life outside of here.
Shelly has been available to talk to on numerous occasions not related to the current coaching session and I always feel supported by her.
Mar 27, 2024
Escrow Branch Manager
Shelly is an incredible coach! I sincerely appreciated and benefited from her wisdom, insight and relatability. She kept me challenged and accountable while still showing grace when she recognized that I needed it. I would highly recommend Shelly Farra and the Elite Escrow Coaching program!
Mar 25, 2024
Branch Manager/Escrow Officer
BEST COACH EVER!!! I was in a coaching program in the past and honestly didn't love it, but this time around with Shelly, it has been the best thing for my mindset! I truly feel that Shelly cares about what she is coaching, and frankly is spectacular at it! I look forward to working with Shelly again in the future!
Mar 20, 2024
Assistant Branch Manager, Escrow Officer
Shelly is an awesome coach. She really takes the time to get to know you and tailor the coaching process to your needs. She is a wealth of knowledge and great suggestions.
Mar 19, 2024
Branch Manager
Shelly is an amazing coach! I honestly wasn't too thrilled about the coaching program when it was offered to me but I was pleasantly surprised! Although I still have to work to do, I have absolutley progressed in several areas thanks to Shelly! I am super thankful for the opportunity!
Mar 19, 2024
Escrow Assitant
I highly recommend Shelly Farra for any coaching class. She is incredibly knowledgeable, supportive, and dedicated to helping individuals achieve their goals. Her guidance and expertise will undoubtedly lead to valuable insights and growth for any participant!
Sep 28, 2023
Escrow Assistant
Shelly is amazing! She is so positive , so easy to talk to and gives great advice. She really helped me with building my confidence. I highly recommend her for anyone interested in the coaching program.
Sep 28, 2023
Assistant Escrow Manager
Shelly is a fantastic coach and friend. Her knowledge of the escrow industry, personality styles, and life in general has really made her a great mentor. Anyone who has a chance to meet and work with her should definitely take it!
Sep 28, 2023
AVP Long Term Escrow Manager
Where do I begin ? I have been working with Shelly for almost a year now, if not more. The leaps and bounds I have had since, have been phenomenal! She takes the time to listen, to care and to understand YOU. I highly recommend her for anyone looking to gain that self awareness, and learning to step up to your strengths.
Jul 5, 2023
Junior Escrow Officer
The easiest way to put it, is that I would not be where I am today in my career without the amazing work from Shelly. She has always gone above and beyond in helping me be successful and to lead me down the best path for what I want to accomplish. It has been amazing to work with her and I know that she is going to continue being the best coach there is!
Jun 26, 2023
Business Development
I don't know what I would do without Shelly. The coaching program really helped me step into my role and make the job about me, and not be consumed by my job. She listened to me vent, gave me great advice and coached me through new experiences.

Thank you Shelly!
Jun 21, 2023
Escrow Officer/LPO
Ms. Shelly is fabulous! Highly recommend her for anyone looking for a coach who is positive, smart, objective and kind. Shelly has a remarkable ability to help you see the best in yourself and guide you toward achieving your goals. Her positivity and kindness are infectious, and she always manages to put a smile on my face no matter how difficult the situation may seem. Additionally, Shelly's intelligence and objectivity allow her to provide valuable insights and feedback that are both honest and constructive. I can't speak highly enough of her and the positive impact she has had on me.
Jun 21, 2023
Branch Manager
Shelly and the coaching program is fantastic and I would recommend to anyone that is not only interested in growing professionally, but also looking to grow personally. The coaching and mentorship she provided to me was felt throughout my branch, by my clients, my family and especially by myself. All aspects of my life are growing and thriving in part of the knowledge and skills she shared with me. She is a great listener and helps provide suggestions that helped me approach my coworkers and family in ways I never thought and helped me to understand things I wasn't aware of. If you have the chance I HIGHLY recommend working with her.
Apr 3, 2023
VP Operations
I cant even put in to words what a rock Shelly is for me as I navigate not only transitioning our company to Fidelity, and also Leadership of my Escrow Team and Leadership within our company. I recommend coaching with Shelly and her team to all my peers. Thank you for all your knowledge and patience.
Apr 3, 2023
Branch Manager - Snowflake, AZ Lawyers Title Branch
Shelly is a phenomenal coach and I enjoyed working with her these past 6 months. She's a great leader and has so much knowledge to share that will help you grow both professionally and personally. I highly recommend working with her!
Mar 27, 2023
Escrow Officer/Branch Manager/AVP
Shelly was absolutely amazing! She is very easy to talk to and so supportive and understanding in her coaching approach. She has great ideas and suggestions for the individuals she is mentoring and always has their best interest at heart. I really enjoyed her Elite Escrow Coaching and Leadership Program. She was very motivating and held us accountable for making ourselves better each day.
Mar 24, 2023
Working with Shelly was a great experience! So upbeat and positive. She helped me so much and not just professionally, but personally as well. I would highly recommend working with her if you ever get the opportunity! You will definitely benefit in so many wonderful ways. Thank you so much, Shelly!
Mar 24, 2023
Working with Shelly was a great experience! So upbeat and positive. She helped me so much and not just professionally, but personally as well. I would highly recommend working with her if you ever get the opportunity! You will definitely benefit in so many wonderful ways. Thank you so much, Shelly!
Dec 30, 2022
Commercial Branch Manager/Commercial Escrow Officer
Shelly is an amazing coach! Skilled, accomplished and there to hold you accountable. Highly recommend working with her!
Dec 30, 2022
Escrow Officer
Shelly was such a positive influence in my life during the program. I feel like she genuinely cared about my well-being by the questions and feedback she gave me. She guided me through the program with patience, empathy, and encouragement. I appreciate the time I was able to spend with her and the wisdom she passed down to me. Thank you Shelly!
Dec 30, 2022
Shelly is just the sweetest! She loves her job and it shows. I had some things going on in my personal life so she sent me a very thoughtful gift. A book! And that book quickly became one of my favorites. It meant a lot and I will be passing it on to my daughter to read.
I definitely recommend her for any coaching you may be looking for. She is one you want on your team!
Dec 30, 2022
Business Development Executive
Shelly is an amazing coach! She is always so positive and understanding. She really helped me push myself to get outside my comfort zone and grow professionally as well as personally. She kept me on track and was never shy to call me out when needed. Her coaching helped me gain the confidence to do things I never thought I would do. I have a new perspective on what I want in my career, and Shelly has helped me find and create a new map for success!