Fidelity National Home Warranty and Disclosure Source

Mary was instrumental in helping us get a failed A/C repaired in the heat of the summer. She worked to expedite the repair and communicated with us repeatedly by phone & email keeping us informed of the process.

Mary responded to a late night emergency email when our garage door spring bike and we were trapped with no ability to use our cars. I did a request for service online and we got an email right away giving us the name of the services. Someone called first thing this morning and the springs were replaced by 10:00. We received updated calls from Fidelity and was told Mary checked in too. Very impressed.

I have worked with Lori a number of times - she is friendly and always communicates expectations clearly... not to mention, she is not easily rattled by difficult circumstances. She rolls up her sleeves, and gets the job done!

We have worked with Jan for several years and are always very happy with her service and willingness to help. She's a true professional and knows her product super well! We're happy to have her as a partner in our clients home buying process! We highly recommend trusting your home warranty business to Jan and her team. -SZ

I am writing to wholeheartedly recommend Jan as an exceptional home warranty representative. In the past year, she has consistently demonstrated outstanding service and professionalism, making her a true asset to both homeowners, Realtors and her company.
Jan's expertise in home warranty plans is impressive. She possesses a deep understanding of various coverages, exclusions, and claim procedures.
But Jan's value extends far beyond her technical expertise. She is also incredibly patient, empathetic, and understanding.
What truly sets Jan apart is her genuine desire to help. She goes above and beyond to ensure customer satisfaction. Whether it's scheduling appointments outside of regular business hours or following up on repairs to ensure my satisfaction, Jan always exceeds expectations. Her dedication and genuine care shine through in every interaction.
Thanks to Jan's exemplary service, I have complete peace of mind knowing that my home is protected and all my client's homes. She is an invaluable resource and a shining example of what exceptional customer service looks like. I highly recommend Jan to anyone seeking a home warranty representative who is knowledgeable, professional, and truly dedicated to helping homeowners through unexpected situations.

Laila Coucouroux, Broker & Homeowner

Jan is amazing at explaining everything you need to know about Home warranty, breaking it all down, so I have a thorough understanding of everything Home warranty.

Lori is a wonderful rep. Her timely responses are incredibly helpful to both the client and to me! She makes us all look good! I recommend this warranty to every client because they provide a useful service - but I recommend Lori to everyone because she's GREAT at her job! She wants to take care of people and it shows!

Lori really cares about her clients and goes the extra mile. She always returns calls, emails and texts. She is willing to answer questions. I highly recommend her.

Lori was fantastic. She did everything she said she would plus more! I definately will be referring my clients over to her because I know they will be well taken care of by her. She represents her company wonderfully and is very knowledgable about what it covers and does not cover. If she doesn't know the answer she is honest to tell you but will get the correct answers to you right away.

She is a delight to work with and very personable. ?????????

Lori is just a phone call away, waiting to be of service.
Lori has always been accessible both just make sure days and weekends to answer questions, place your order as well as sponsoring training and CE classes.
I highly recommend you give her a call to experience quality service in todays world of policy and profit.

I use Fidelity National Home Warranty for all my clients largely because they outperform other Home Warranty companies and the level of service provide by Lori is simply unmatched! Every single time she amazes!! I highly recommend her and Fidelity for Home Warranty here in the Valley.

Lori was extremely helpful with my last 2 home warranty orders. She was very communicative and followed up always in a timely manner. Thanks for the awesome service you provide to Home Realty clients.

I love how friendly and communicative and available Lori is! Not only does she respond to any questions quickly, she's also ordered warranties for my buyers so I don't have to mess with it! She frequently comes to in person meetings to share Fidelity warranty product information and marketing materials. She has even provided me with door prizes for client events I've done. She's much more attentive and reliable than other warranty professionals I've worked with in the past. EXTREMELY happy to continue to work with Lori and Fidelity Home Warranty!

Lori has done a great job representing my buyer clients when they are in need of services. I highly recommend Lori, she has integrity and truly cares.

"Working with Laurie Scardinea has been an exceptional experience. Her knowledge is evident, making her an invaluable resource for any home warranty inquiries. Beyond that, Laurie's friendliness creates a welcoming environment, and her quick responses showcase a commitment to providing prompt assistance. Without a doubt, she stands out as my favorite home warranty representative."

I recently had the pleasure of working with Lori Scardina from Fidelity National Home Warranty, and I must say that her service is absolutely exceptional. From start to finish, Lori went above and beyond to ensure that all of my needs were met, and more importantly, exceeded my expectations in every aspect. I feel safer knowing that our home is protected!

One of the first things that struck me about Lori was her deep knowledge of the home warranty industry. She was able to explain everything in a clear and concise manner, making sure that I understood all the details and options available to me. Her expertise instilled a sense of confidence in me, knowing that I was making the right decisions for my home.

Not only did Lori provide valuable information, but she also demonstrated unrivaled professionalism and responsiveness. She was always available to answer any questions or concerns I had, promptly returning my calls and emails. This level of dedication made me feel like a priority, and I greatly appreciated her willingness to go the extra mile to ensure my complete satisfaction.

Furthermore, Lori's attention to detail and commitment to customer service were truly outstanding. She took the time to carefully review my policy and made sure that I fully understood all the coverage and benefits. Her personalized approach made me feel confident that I was getting the best possible service and protection for my home.

In addition, Lori's friendly and approachable demeanor made the entire experience pleasant and stress-free. She was not only knowledgeable and professional, but also genuinely caring and empathetic. Dealing with home warranty matters can sometimes be overwhelming, but Lori's positive attitude and patience made the entire process much more enjoyable.

Overall, I cannot recommend Lori Scardina from Fidelity National Home Warranty enough. Her exceptional service, knowledge, and dedication to her customers truly set her apart. If you are looking for a home warranty, I highly suggest reaching out to Lori. She will undoubtedly provide you with the same outstanding level of service she has delivered to me and many others.

I've been working with Nancy since late 2000. She's been a tremendous resource for me and my clients during that time- quick response, constantly available, always willing to help and with the most positive attitude in the industry. My first choice for home warranties!!

Working with a company that offers/expects white glove service I'm very careful referring vendors. I never have to worry when referring Mary to my clients, she's professional and the best in the business.

Lisa has been a huge asset to our team of Real Estate Agents! She consistently makes herself available for questions and always provides clear communication. When she brings new materials to our office, Lisa always takes time to connect with each Agent and provide great information. Recently, Lisa went way above and beyond for one of our clients, making a personal connection and ensuring our client was covered for all of the chaos that was happening in her home. Our entire team highly recommends Lisa!

I've had the pleasure of working with Nancy for over 15 years--she's my single "go to person" for home warranties. Why? She's energetic and enthusiasic, always ready to help. Warranties are complicated and Nancy knows all the "in's and out's" of each plan. On the rare occasion when a client needs some extra TLC, Nancy and her Fidelity National Home Warranty team are there. I renew my own policy with Nancy and Fidelity year after year. Thanks so much Nancy for years of outstanding service!

Debi ALWAYS goes above and beyond to explain and help however she can! She is definitely a bright spot when things break or need attention.

Mary is such a great blessing! She is always available to answer any questions we (or our clients) have and I don't know what I would do without her. She is such a valuable team player and does it all with so much kindness. Thank you, Mary, for always being there and helping us get the best options for our Buyers and Sellers!

Lisa is a truly exceptional! She's always quick to respond with an answer to a question or to help if a client has an issue. And always with a friendly demeanor and the utmost professionalism. Lisa makes it very easy to recommend Fidelity National as a home warranty company to my clients!

The saying goes “It comes in threes.” Well, for us, this was certainly true. We had a plumbing issue, a foundation issue, and a garage door malfunction happen all at once! We had worked with Flossy before on a separate matter, and knew shew was the right person to call when it felt like our house was falling apart (she even answered the phone on a Friday night of a holiday weekend at 7:30 p.m.)! Thankfully, Flossy was able to help us think through our situations and get the correct service teams to our property. When you work with Flossy, you get professionalism, resourcefulness, and quality all in one. She truly is a shining star! Thank you for your great work!

I have used Lisa multiple times for ordering Home Warranties for my clients. She continually goes above and beyond what is needed to take care of everything. I can always count on her to assist me in choosing the right plan for my client and makes it sooo easy during the process!! She is the best!!