Kim Rugg

Assistant Vice President Fidelity National Home Warranty and Disclosure Source
Kim Rugg is your local Fidelity National Home Warranty and Disclosure Source NHD Assistant Vice President in San Luis Obispo County and Northern Santa Barbara County. Kim has been with Fidelity since 2002 and in the real estate industry for over 15 years. She is committed to working closely with you and your clients to build strong and lasting business relationships, and to become a trusted part of your winning team.
Mar 23, 2018
Real Estate Agent
Congratulations Kim,after reading all of the other comments,I can only add that you are one of the Best,you are always eager to assist when ever contacted,you deserve the recognition
All the Best
Mar 23, 2018
Broker Associate
Kim Rugg is simply fabulous. I have been referring my buyers to Fidelity Home Warranty for 15 years, and largely because of her service. Of course you learn the most about someone when things go wrong and by the nature of the fact that she represents a Home Warranty product, she is there when things go wrong. She stands by her product and always goes the extra mile. And always with that great smile on her face. Congratulations Kim on your recent award!
Mar 23, 2018
Associate Broker with United Agents
Kim has been a great partner in maintaining customer satisfaction with my clients after the sale of the home. She has been a “gift that keeps on giving”. Super job Kim, and congratulations on your recent recognition. Well deserved!
Mar 23, 2018
Real estate agent in Lompoc
I have been honored to have Kim represent my buyers on numerous homes I have sold since she began working with Fidelity National Home Protection Plan.

All of my clients have been very pleased with her service and professionalism.

Congratulations to you Kim as you have earned this recognition over and over again.

Francine Silva,
CCRG. Lompoc office


Mar 23, 2018
REALTOR- Robasciotti, Wagner, O’Connor Real Estate
With out a doubt Kim is an asset to Fidelity National and to the Real Estate business community alike. Always provides 150% customer service, knowledgeable and personable. She NEVER disappoints!! Congratulations Kim for this recognition and well deserved award!
Aug 4, 2015
REALTOR
Wow! I cannot say enough about Kim Rugg and her excellent customer service. Finding those little details, and making sure you are covered, and then following through! You want her on your team!! Thanks so much Kim!!
Jan 27, 2015
Realtor
Kim is a wonderful representative! Very seldom do my clients have issues with a service call but if/when they do Kim is on the spot instantly and is a problem solver! All my clients love her attention to detail and professionalism. I ONLY use Fidelity National Home Warranty!
Jan 26, 2015
owner/broker andrews and associates
Kim Rugg has been a valuable asset to our business. She is always positive and a joy to be around. She visits the office regularly and calls back immediately if we have called and left her a message. She is knowledgeable and we all enjoy working with her.
Thanks,
Karen Andrews
Andrews and Associates Real Estate
BRE#01121410
Jan 26, 2015
Realtor San Luis Obispo County
I highly recommend Kim Rugg and Fidelity Home Warranty. The feedback from my real estate clients are that they are very happy with their professional & efficient service and if issues come up Kim, the area manger, is very helpful which is greatly appreciated.
Jan 20, 2015
Owner/Broker
As Owner/Broker of Oak Shores Realty my team and I have bought hundreds of warranties through Kim Rugg at Fidelity National Home Warranty. It has been a very nice and streamlined for us. The reason we buy these home warranties is to provide a service to our clients and a piece of mind for them whether they are a buyer or a seller. Of course as they say the proof is in the pudding and every time our clients have had to use these policies Fidelity has taken care of them. Not one time have we have one of our clients claims denied. I always try to negotiate buying the home warranty from Kim so I know we will always be serviced properly.
Jan 20, 2015
Transaction Coordinator
I recommend Fidelity home warranty to our clients as much as I can. Kim Rugg is our Rep. When she is here she tries to contact as many agents for face to face conversations. Her pen is always ready for new orders.
Jan 20, 2015
Broker/ Bay Osos Brokers
Kim Rugg and Fidelity Home Warranty are your best choice in customer satisfaction!
Kim goes the extra mile to return calls, solve any problems and she goes to bat for you and your client get her company to resolve any questionable problems that may arise!
Before you try the rest contact the best Home Warranty Rep, Kim Rugg!
Jan 20, 2015
Realtor
We always appreciate the personal assistance we receive from Kim Rugg. It is so nice to be able to count on a company that you do business with and we highly recommend Kim Rugg and Fidelity National Home Warranty.
Jan 20, 2015
Broker
Kim is always responsive and willing to go the extra mile. She's available 365 days a year, when you need her.
Jan 20, 2015
Broker Associate, GRI
I exclusively use Fidelity Home Warranty for my clients. Home warranty programs appear to be quite similar but one big difference is the sales rep. I recommend Fidelity Home Warranty because of Kim Rugg. Kim is accessible and honest. She is experienced and can explain the coverage so that my clients have clear expectations. She is available if my clients have questions and in the very rare cases where my client has been unhappy with the outcome of a service call, she explains the reason for the decision and goes to bat for my client.

I am so happy to have Kim on my team.
Dec 9, 2014
Realtor
Kim always goes over and above the call of duty for my clients!
Dec 9, 2014
Real Estate Agent
Kim Rugg has done an EXCEPTIONAL job in assisting us and our clients with ALL of our home warranty questions and concerns. She has EXCEEDED customer service with our buyers and sellers. We will continue to use and promote Fidelity National Home Warranty and Mrs. Kim Rugg for ALL of our personal and real estate business.
Thank you
Dec 5, 2014
Realtor
Simply amazing! What more can you ask for? Answers her phone. Gets orders done almost instantly and is there when we need her. When our clients have a claim Kim always steps up to help them. I believe she is perfect and we will continue to be fiercely loyal.
Dec 4, 2014
Realtor, Re/Max Parkside Real Estate
Most of my Buyers and Sellers have used Fidelity National Home Warranty for buying as well as selling. Kim Rugg always goes above and beyond in making sure that my clients are served.
Kim never fails to answer the phone immediately when I have a question or a need.
She is always kind and professional, even when things are difficult or complicated.
If she does not have an immediate answer to a question, she will get back to me within the same day.
She is great to work with and because of Kim, I have many happy clients.
Thank you Kim!
Dec 4, 2014
Owner Realtor
Kim Rugg has always done an excellent job for me and my clients. Any problems we have had she has always been right on it and solved them for us.. I have many, many very satisfied clients that have used Fidelity Home Warranty and they continue to renew each year. Great job Kim! Have an awesome 2015.
Dec 4, 2014
Realtor
The service provided by Kim Rugg is always prompt and she's an excellent problem solver.
Dec 4, 2014
Realtor,Broker
Hi, Kim Ruggs has done great work for me and my clients for 20 years. I was always very pleased with her products and always felt she was working for the clients behave. I would recommend Kim and Fidelity National Home Warranty to anyone I work with!
Dec 4, 2014
Realtor, Office Administrator, Transaction Coordinator
Fidelity Home Warranty is my #1 referral because Kim Rugg lives and works in our community and has ALWAYS made it right for my clients. I have personally used every one of the different home warranty companies throughout my career of buying and selling real estate and Kim Rugg is the only rep who repeatedly went above and beyond the call of duty to make the situation right for me and my clients. If the issue at hand cannot be repaired or replaced Kim will call my clients to personally discuss the situation and offer whatever customer service she can to satisfy the customer. In my 20 years of experience as an Escrow Officer and over 7 years working on this side of the transaction I have never met a better customer service driven representative for any company and especially for Home Warranties. Give her a try, you won’t regret it!!
Dec 4, 2014
Realtor
Kim has been taking care of home warranties for us for years, she always has a great and positive attitude. She is always available and goes above and beyond to make sure everything is right. I would highly recommend Kim
Dec 4, 2014
REALTOR®
Kim has done a great job of helping my clients and has fought for them when they needed help and had trouble getting it. Kim has always done an outstanding job for my clients, and I appreciate all her efforts.

Fidelity National Home Warranty and Disclosure Source - Team Members