Jan 24, 2024
Laila Coucouroux
Real Estate Broker & Homeowner
I am writing to wholeheartedly recommend Jan as an exceptional home warranty representative. In the past year, she has consistently demonstrated outstanding service and professionalism, making her a true asset to both homeowners, Realtors and her company.
Jan's expertise in home warranty plans is impressive. She possesses a deep understanding of various coverages, exclusions, and claim procedures.
But Jan's value extends far beyond her technical expertise. She is also incredibly patient, empathetic, and understanding.
What truly sets Jan apart is her genuine desire to help. She goes above and beyond to ensure customer satisfaction. Whether it's scheduling appointments outside of regular business hours or following up on repairs to ensure my satisfaction, Jan always exceeds expectations. Her dedication and genuine care shine through in every interaction.
Thanks to Jan's exemplary service, I have complete peace of mind knowing that my home is protected and all my client's homes. She is an invaluable resource and a shining example of what exceptional customer service looks like. I highly recommend Jan to anyone seeking a home warranty representative who is knowledgeable, professional, and truly dedicated to helping homeowners through unexpected situations.
Laila Coucouroux, Broker & Homeowner