Nov 18, 2014
Dianne Simmons
Owner, Simmons Team Vegas
In today's cyber-space based business climate, the personal touch is a distant memory for almost everyone but Terri Estrada. In more ways than I can count, Terri is the exception to the rule. She truly cares about the Realtors and clients she represents offering her industry knowledge so the warranty coverage is appropriate but not more than is needed. Whether it is to place coverage or resolve a claim issue, when we call Terri is on the other end of the phone or the email, quickly responding to our request. Her follow-up and follow-through commitment is outstanding - she gets it done right the first time. For more than six years, we have relied on Terri's impressive skills, amazing customer service and fabulous personality to provide the best home warranty service in the industry. She is in integral part of our business model and we have never been disappointed. We strongly recommend you use her, too!