At Fidelity, commitment is not just a word--it's a conviction. We take pride in our desire to serve our customers to the best of our ability.
For assistance with your real estate transaction, please contact your helpful sales representative or call one of our local offices.
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Malou Gallardo
Branch Manager, Escrow Officer
Clarice Wessman
Senior Escrow Officer
Starr Wolf
VP/County ManagerAlameda/Contra Costa Counties
Debbie Heiden
Escrow Officer
Sylvia Alvarez
Escrow Officer
Kelly Lisa
Escrow Officer
Rosie Sipes
Vice President, Sales Manager Alameda & Contra Costa
Manuel Santana
AVP | Sales Executive
Recommendation for
Sylvia Alvarez
Mar 8, 2025
Sylvia was on point with everything. Very professional and always there to help. Thank you so much for great service!
Recommendation for
Kelly Lisa
Mar 8, 2025
Kelly and her team go above and beyond! She is knowledgeable, professional and always makes me feel like I am not a bother! Appreciate her and Manny!
Recommendation for
Debbie Heiden
Mar 4, 2025
Debbie, was so exceptional and professional. She made this transaction go smooth. Thank you so much.
Recommendation for
Malou Gallardo
Mar 2, 2025
Malou was amazing and extremely helpful. Very thankful for her assistance through out the process.
Recommendation for
Clarice Wessman
Feb 14, 2025
Clarice and her team were fantastic! They were responsive and very professional during this mobile home transaction. Sylvia was very kind and professional while still allowing some excitement and laughter in the room during signing. My clients and I were thoroughly pleased with the entire process. Thank You Ladies!!
Recommendation for
Malou Gallardo
Jan 30, 2025
I love working with Malou, Manuel, Teresa and Silvia. Very professional, knowledgeable and I can always count on them for a smooth transaction. I have been their Client for many years and will always use Malou when I have a choice. One more thing, they always, always say" thank you for the business".
Recommendation for
Malou Gallardo
Jan 27, 2025
Malou and Teresa provided OUTSTANDING customer service throughout our transaction. We had a sell to buy that had to be completed prior to our close. This dynamic duo Malou & Teresa made sure they streamlined all the communication, so funds were wired from that transaction to ours.
As we all know, we're as good as our team and they made us a part of theirs. As a result, both sellers and buyers were very pleased and impressed on how fast we closed and received confirmation of recording just a few hours after funding loan.
We work with many people, but Teresa & Marou allow us to feel less stress with their level of professionalism.
As we all know, we're as good as our team and they made us a part of theirs. As a result, both sellers and buyers were very pleased and impressed on how fast we closed and received confirmation of recording just a few hours after funding loan.
We work with many people, but Teresa & Marou allow us to feel less stress with their level of professionalism.
Recommendation for
Clarice Wessman
Jan 17, 2025
Clarice was exceptional in handling this escrow! I've done transactions with every title company in the Bay Area and I would rank Clarice among the best Title Officers. She was a joy to work with - friendly and very quick to respond to my questions. She is on top of everything, with excellent communication with the buyers lender, my seller and me - it made my life easy in knowing that I didn't have to worry about the title company end of the transaction. Thanks Clarice : )))
Recommendation for
Clarice Wessman
Jan 10, 2025
Clarice is the BEST!!!
Recommendation for
Sylvia Alvarez
Jan 4, 2025
I have been working with Fidelity National Title Company for the past 3 years. I have primarily work with Sylvia Alvarez and Manuel Santana Jr and his team in Brentwood. They are all fantastic! Very professional, helpful and go out of their way to meet our clients needs. They are always prompt in calling us back with our many questions and help us find the solution or point us in the right direction. Excellent service at all times.
Recommendation for
Debbie Heiden
Nov 25, 2024
Debbie Heiden of the Brentwood office is very helpful and goes above & beyond normal expectations. She takes time to listen how we can communicate most effectively which allows for an optimum outcome for all. Thank you Debbie!
Recommendation for
Debbie Heiden
Nov 17, 2024
Debbie was great. Either answer my call right away or else returned my calls in a timely manner. She is very professional and help set up a Notary for an 8:00pm signing.
Recommendation for
Clarice Wessman
Oct 24, 2024
I'm very satisfied with the service I received from Clarice Wessman..Clarice is very professional and always able to help and answer my questions..I am very happy working with her and looking forward to working with Clarice again!
Recommendation for
Clarice Wessman
Oct 22, 2024
Clarice is the BEST escrow officer when it comes to manufactured/mobile homes! Her knowledge is 2nd to none! I always direct my escrows to her because I know she and her team will make sure we all have a good journey to the close of escrow!
Recommendation for
Clarice Wessman
Oct 22, 2024
1st time to work with Ms. Clarice Wessman. To me, it's not just the title company that she presents, but herself. I did has a bad experience with another location within couple weeks prior working with Ms. Wessman. What make she's different/special? She provided an excellent service not only to the agents but to the sellers and buyers & all parties that she work with. Plus, she is the most knowledgeable title/escrow officer that I've ever worked with. I would happy to use her services again, again and again.
Recommendation for
Sylvia Alvarez
Oct 14, 2024
Sylvia Alvarez is a constant communicator an is always reaching out to assist.
Sylvia Alvarez is the reason we choose FNT!
Sylvia Alvarez is the reason we choose FNT!
Recommendation for
Clarice Wessman
Oct 10, 2024
I was on an unbelievable short time line before I was to become “ homeless “. Clarice worked near magic to make it seamless for me. 10 stars by out of ten 🌟 stars.
Recommendation for
Kelly Lisa
Sep 13, 2024
Kelly Lisa assisted me in a closing a very challenging Escrow. She was patient and diligent throughout this process. I also would like to thank and acknowledge her assistant, Heather Paulsen with her follow phone calls and emails.
Recommendation for
Malou Gallardo
Aug 11, 2024
Malou Gallardo and Teresa Raygoza were wonderful, as always!!!
Recommendation for
Sylvia Alvarez
Aug 9, 2024
I�ve worked with Sylvia Alvarez close to 20 years, her experience, knowledge & continued professionalism is truly admirable not to mention her bilingual skills that have came in handy & well appreciated by my clients whose Spanish is their first language!
Recommendation for
Clarice Wessman
Aug 8, 2024
Clarice and Manny have been my go-to for my real estate transactions, and they are outstanding with my clients. Clarice's vast knowledge of the title industry is impressive, and I'm glad she is on my team with my customers who equally thinks the world of Clarice.
Recommendation for
Kelly Lisa
Aug 2, 2024
The Fidelity National Title Team was Great. They are Professional, Knowledgeable and Helpful. Thank you
Recommendation for
Kelly Lisa
Jul 24, 2024
It was a pleasure working with Kelly and her team. We had a last-minute hiccup that I thought would delay closing, but they resolved it within a few hours. I appreciate their professionalism and look forward to working with them again.
Recommendation for
Malou Gallardo
Jul 22, 2024
Throughout our entire escrow transaction, Malou demonstrated nothing short of excellence and attentiveness. From the beginning, she was very responsive, ensuring that every email & phone call was promptly addressed. Her dedication to providing helpful assistance not only benefited me but also impressed my sellers.
Malou's responsiveness was particularly commendable; she consistently replied as quickly as possible, which streamlined the entire process. Her knowledge and proactive approach were evident in every interaction, making the transaction smooth and efficient.
Overall, Malou's professionalism and commitment to customer service made a lasting impression. I would highly recommend her services to anyone looking for a seamless escrow experience.
Thank you!
Malou's responsiveness was particularly commendable; she consistently replied as quickly as possible, which streamlined the entire process. Her knowledge and proactive approach were evident in every interaction, making the transaction smooth and efficient.
Overall, Malou's professionalism and commitment to customer service made a lasting impression. I would highly recommend her services to anyone looking for a seamless escrow experience.
Thank you!
Recommendation for
Debbie Heiden
Jul 17, 2024
Please give Debbie Heiden a raise and stop her from ever going on vacation :)
