Malou Gallardo

Branch Manager, Escrow Officer Fidelity National Title Brentwood
I have been in the title and escrow industry for 25 years and have worked for Fidelity in the last 14 years. I thrive in providing outstanding customer service and give full attention to detail and time commitments. As your escrow officer, I am dedicated to ensuring that every transaction is a positive experience.
Nov 27, 2019
Excellent service, I never met the escrow office in person but every time I called they were courteous and made me feel like they know me. Excellent, excellent service. Thank you Lynda
Nov 27, 2019
Malou is an amazing Escrow officer, she provides a service that I don't see in other escrow companies. I always use her when possible.
Nov 14, 2019
Malou and team are awesome to work with. Highly responsive, courteous, professional and provide timely and steady communications all through period of transactions. They also strive at making all parties abreast of situations and work hard towards successful close. My agents and I have worked with Malou on lots of Real Estate transactions and not once has she disappointed us.Keep p the great work Malou!
Nov 14, 2019
Mallou was a great person and attended my questions in a timely manner. Thanks
Oct 23, 2019
Malou is a great representative of Fidelity. She was always on top of things and kept in touch. She was easy to get a hold of and responded quickly on matters and tasks. If you want fast, efficient, and effective service, Malou is the person you want.
Oct 22, 2019
The escrow officer Malou and her team were Great! from start to finish of the most recent transaction. Malou worked as late as necessary to ensure that all documents were correct. In this case we closed earlier because of her expediented service. Five stars to Malou and her team,
Oct 12, 2019
The entire staff at Fidelity National Title did another outstanding service to us (agent) and to our seller. Thank you again.
Oct 5, 2019
What more can I say? Once again Malou Gallardo made my job easier and went the extra mile. When she is my escrow officer I never have to worry about that part of the transaction. It always flows smoothly.
Oct 3, 2019
Malou is an Outstanding Escrow Manager. I have worked with her for several years and she is always on top of everything. Once I open an escrow with FNT, I know I will not have to worry about anything. They are on top of everything on any and every transaction that I open with them. To a fabulous Team, keep up the excellent work!!!! Thanks Ida, HomeSmart Realty
Oct 2, 2019
Malou Gallardo, as always, provided above and beyond customer service! She's awesome!
Oct 2, 2019
Malou is very knowledgeable, and professional. She is an asset to your company!
Oct 1, 2019
Malou has been my go to Escrow Officer for many years. I appreciate how hard she works and always amazes me the long hours she puts in for us. Her assistant Tami is also wonderful to work with. I can always rely on them.
Sep 23, 2019
Good service.
Aug 31, 2019
I really love and enjoy to working with Escrow office Malou Gallardo In 191 Sand Creek Road , Brentwood, She is professional and know what she is doing. She works extra mile for clients in order close on time. I high recommend to use her for your next escrow.
Aug 20, 2019
I was very pleased. I am looking forward to working with Fidelity again. The Escrow Officer was great, very professional. I loved my experience.
Jul 24, 2019
Malou is extremely responsive and professional. A delight to work with!
Jul 19, 2019
It's so easy to praise Malou because she's always on point. She makes sure nothing is left for chance and always guides myself and my client to a smooth escrow. Manuel is always there to answer question, do training's and help myself and my agent find new ways to make our transactions smoother.
Jul 18, 2019
Malou at Fidelity National Title is such a pleasure to work with. She catches pro acts the file so that I never have to worry about anything being missed. She is pleasant and makes my clients feel secure in what they are signing. It's such a pleasure working with her. Melody Royal Better Homes and Gardens Real Estate Royal & Associates
Jun 28, 2019
Fidelity National Title was great! I would love to used them again. Grant Inaba #GoodAgent
Jun 21, 2019
Broker - Buyer's Agent
Thank you for doing an amazing and seamless transaction on Kramer... you and your team are top notch and hope to work with you sometime soon.
Jun 14, 2019
Malou Gallardo is an excellent escrow officer. I already have an established business relationship with another officer, but I highly recommend Malou to anyone looking for a responsive, knowledgable escrow officer. (I've been a full-time agent since 1985.)
Jun 12, 2019
I have been working with Mallou and Tammi for a number of years now because they always do a great job. Malou works many late hours which you don't see with many other escrow officers. I refer them all the time!
Jun 12, 2019
Malou was terrific throughout my transaction. She responded promptly when I reached out. Communication was always very clear, she kept me in the loop every step of the way. I'd have no problem working with her again and highly recommend Malou to you.
Jun 1, 2019
Malou helped us with our recent escrow closing and was great! She did her work thoroughly and quickly. She has such a great attitude. All of these important attributes in one person...incredible!
Mar 15, 2019
Excellent service. Malou is an expert at what she does.

Fidelity National Title Brentwood - Team Members