Debbie Heiden

Escrow Officer Fidelity National Title Brentwood
I have been working in Escrow for 15+ years. I can guide all types of real estate transactions to a smooth and successful close including Resale, Short Sale, Refinance, Commercial, Subdivision, and Construction Loans. My strengths are communication and service. I pride myself in answering my phone, returning emails quickly, and returning voice messages immediately. When my client takes time out of their busy schedule to communicate with me, I believe it is important enough to be there and answer their call. The best compliment I ever received from a client was “I never went to voicemail once during the entire transaction.”
Mar 26, 2020
Mortgage Advisor
I've worked with Debbie for many years. She provides outstanding service, always kind and friendly. No other escrow officer compares.
Mar 16, 2020
Janice Ashcraft
Debbie was fabulous in helping guide us seniors through the complicated reverse mortgage process for not only the selling of one home to the buying of our daughter’s home! She was extremely thorough, detailed, friendly and patient. She was also very flexible in accommodating our crazy schedule, always swiftly returning our many phone calls and answered our numerous questions with excellent advice, including even recommending professionals who could help us to set up a trust more inexpensively! Even more impressive is the fact that her whole team is equally supportive!
Feb 26, 2020
Reverse Mortgage Specialist
Debbie was right on top of everything. A reverse mortgage can be a bit tricky and I find it "rare" to find an individual who can get the job one right. Debbie was awesome, responded quick and got the job done - right!
10 stars from me
Feb 1, 2020
This was a very challenging escrow (HUD) and Debbie Heiden came through like a champ! She is the reason I put my escrows through the office in Brentwood. Believe me, there are other offices, including Fidelity locations, that are much closer to me, but they don't have Debbie. Some day I will have to get down to the Brentwood area and actually meet her in person! Thank you, and especially, thank you, Debbie!
Jan 18, 2020
Debbie and her entire team were excellent from start to finish. The whole transaction went through in time in spite of many hiccups. I thank you all for going the extra mile and want you to know we have a very happy new homeowner. Respectfully, Drew Haisley
Dec 4, 2019
Debbie Heiden is fantastic! We love working with her because she is great at what she does and goes the extra mile to help us. When some agents request a specific Title and Escrow Officer or company we sometimes cringe because it likely will be a long & inconsistent process. When we see Debbie's name, we know it will be a professional and timely process, and someone that will go out of her way for us and all clients involved.
Oct 7, 2019
Fidelity National Title and Debbie Heiden and her team have made my escrows go so smoothly. I have been licensed since 1972 and have worked with a number of title companies. For consistency in performance, accuracy, and attention to detail, Fidelity Title is the best! Thank you, once again, for the great job I have always enjoyed with your company. Debbie--you are the best!
Aug 7, 2019
Debbie Heiden is the center of Fidelity National title Universe Without her the world stops rotating
Jun 27, 2019
Debbie H. was always quick to respond to any of my requests and even called after the close of business...Very professional... (I am retiring from Real Estate after 43 years and will not be opening any more escrows...adios)
Feb 12, 2019
I highly recommend Debbie Heiden and Fidelity National Title. Excellent service.
Feb 12, 2019
Debbie was extremely helpful and communication was excellent! I would definitely work with her again!
Jan 26, 2019
Debbie was so awesome to work with. She always answered our questions, sometimes even before we asked. Can't wait to work with her again. Thanks.
Jan 5, 2019
Debbie Heiden was exemplary in working through a difficult reverse mortgage escrow. She always answered her phone, consistently communicated and delivered documents at the speed of light. She even got us an extension to record when the lender could not meet the morning deadline. We recorded as the buyer's moving van arrived. I highly recommend her.
Oct 13, 2018
It is disengenuous to call any person "the best"...... Debbie Heiden is as good as any escrow officer on the planet, and significantly better than most anyone I have ever dealt with in my career
Sep 29, 2018
Debbie, as always, is the best!
Sep 21, 2018
Branch Manager
Debbie did a great job on this transaction. She is very responsive and everything went very smoothly. Thank you Debbie.
Sep 17, 2018
Realtor
Debbie did a marvelous job, especially at the end of the transaction, when one party insisted on closing on a specific day. She was responsive, professional, friendly and went the extra mile to ensure that we closed on time.
Sep 17, 2018
Loan Processor
We recently closed a Purchase transaction that required lots of attention, quick responses, and follow thru. Debbie Heiden was our escrow officer and she was fantastic.
With her knowledge, experience and follow thru, we were able to complete it smoothly.
Thanks Debbie for providing an exceptional experience
Aug 24, 2018
Executive Senior Account Manager
Debbie and I recently worked together to close a mutual client's new home purchase; she was great to work with! Quick, knowledgeable, and easy to work with. Highly recommended!
Aug 17, 2018
Debbie is a true professional. Escrows can be quick and easy . . . until there is a problem . . . that is when you need Debbie. Her experience, persistence and constant communication got us through to CLOSE.
Jun 27, 2018
Mortgage Consultant, C2 Financial Corporation
It was a pleasure working with Debbie, and her promptness and professionalism was key in getting my client's loan and home purchase done on time. When things got complicated with this escrow it was a huge relief to be working with an escrow officer who was readily available via phone or email, and who obviously knows her stuff! I look forward to looking with Debbie again soon.
Jun 7, 2018
Debbie Heiden is hands down one of the best in the industry! She is prompt, professional, very knowledgeable and extremely efficient. She is very proactive and typically handles tasks before it is even asked of her. Debbie also, always answers her phone and responds to your emails extremely fast. All around, my team is successful because of Debbie Heiden and Fidelity National Title Company. Thank you Debbie for all that you do in helping us close more files every month.
May 2, 2018
Home Buyers
Debbie was superb at navigating us through the signing of our loan docs. She was friendly, courteous and professional. We definitely noticed her passion for the work that she does and her attention to detail. She made the process less grueling which we truly appreciate. She also went above and beyond by preparing our loan docs at the 11th hour so we could sign on Monday. Thanks so much Debbie for your help - we would highly recommend you!
Apr 25, 2018
Seller
We recently sold our home and Debbie Heiden was our Escrow Officer. How refreshing to call someone and they actually answer the phone...every time! Debbie was responsive to our calls, questions, and concerns during the process. She worked closely with our Realtor to keep her informed of the progress in the document and funding process. If buying or selling a home is in your future, please let your Realtor know that you want your Escrow to go through Debbie Heiden, Fidelity Title.
Apr 23, 2018
Home Buyers
On behalf of my mother Helen Stewart and the Allen family,
We would like to thank Debbie Heiden for all her support and help. For first time home buyers of course you're comfortable with your agent and team (or you should be) but it was refreshing to feel quite comfortable with Debbie too. Debbie was direct and very detailed in explaining any questions we might of had. Either if it was from my mom, agent (Gina Roth) or myself, Debbie had know problem whatsoever. The transaction was smooth and swift. It was obvious Debbie has been doing this for quite some time. I've never seen a pile of papers needing signatures go so fast. Thank you Debbie for everything. Also the front desk hospitality was exceptional. Fidelity Brentwood office are the best Thanks !!!
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Fidelity National Title Brentwood - Team Members