I have been working in Escrow for 15+ years. I can guide all types of real estate transactions to a smooth and successful close including Resale, Short Sale, Refinance, Commercial, Subdivision, and Construction Loans. My strengths are communication and service. I pride myself in answering my phone, returning emails quickly, and returning voice messages immediately. When my client takes time out of their busy schedule to communicate with me, I believe it is important enough to be there and answer their call. The best compliment I ever received from a client was “I never went to voicemail once during the entire transaction.”
About Me
Escrow Officer
Fidelity National Title Brentwood
Malou Gallardo
Branch Manager, Escrow Officer
Clarice Wessman
Senior Escrow Officer
Sylvia Alvarez
Escrow Officer
Kelly Lisa
Escrow Officer
Rosie Sipes
Vice President, Sales Manager Alameda & Contra Costa
Manuel Santana
AVP | Sales Executive
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Please give Debbie Heiden a raise and stop her from ever going on vacation :)
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I highly recommend Debbie Heiden with Fidelity Title for her exceptional service and professionalism. Debbie consistently goes above and beyond to ensure that every transaction is smooth and efficient. Her attention to detail, knowledge of the industry, and dedication to customer satisfaction make her a valuable asset to anyone in need of title services. I have always received excellent service from Debbie, and I trust her expertise without hesitation. If you�re looking for a reliable and trustworthy title professional, Debbie Heiden is the one to call.
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Debbie Heiden of the Brentwood office, went above & beyond. She knew I was out of the country and kept me informed through every step. She made my clients feel special and offered us all outstanding service. Thank you Debbie!
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I have full trust in Debbie?s knowledge, professionalism, transparency about the process and timely communication. I will most certainly be utilizing her services again.
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Give Debbie Heiden a raise
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Debbie Heiden was fast and efficient and knew exactly what I needed for my file. Thanks!
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Debbie Heiden is amazing! She is very knowledgeable and she responds quickly to emails.
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Debbie Heiden is amazing! She's very responsive, professional, and knowledgeable.
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Escrow officer, Debbie Heiden was excellent in service and professionalism. She understood I was dealing with impatient sellers and jumped through hoops to get the transaction closed quickly and during the holiday season. This was my first escrow with Debbie and her team and they did not disappoint. I would highly recommend her as your escrow officer.
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Debbie was so easy to work with, calm, knowledgeable and professional. I highly recommend her. I will be using her on more escrows in the future. No problems, very responsive and nice. Five stars all the way.
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Debbie, Heather and their team did an awesome job, true professionals
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Just wanted to say that Debbie is extremely easy to talk to, understands your needs, and follows up! Debbie stands at the top of the list of caring customer service providers.
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Debbie Heiden is extremely professional and helpful through the entire transaction. She has a great team and they all do a superb job.
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Debbie, provides excellent customer service,
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Debbie Heiden is great!! She has the right to go on vacation and I had some stressfull moments, but it closed on time. Thanks..=
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Debbie Heiden is always the professional. One know when Debbie is on the file, micromanaging is not necessary.
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Debbie Heiden is fabulous. She is one of the rare escrow officers who knows all about new construction escrows.
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Debbie is awesome in her job. Real estate transactions are fast moving and so is she!! What i absolutely love about working with her is the fact that she is on top of things and extremely quick in communication.
Well done :-)
Well done :-)
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When we represent buyers, we work with different a title company every time. Some are good and others not so much. Debbie at Fidelity was efficient and professional and definitely one of the better ones out there. We had a short escrow and everything went smoothly. We definitely appreciate her quick response to our questions and requests.
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Debbie is responsive , quick , available and always ready to tackle anything that comes her way. Really felt like we were a team and got the clients across the finishing line( even with all the obstacles)
Thanks for all your hardwork and dedication.
Thanks for all your hardwork and dedication.
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Debbie H and her team were great even when things could have gone sideways they were calm and professional and kept everything on track to the close.
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I've worked with Debbie in the past and it's always been a smooth transaction!
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Debbie and the team at Fidelity National title did a fantastic job helping us navigate through our transaction. I look forward to working with them in the future!
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Debbie Heiden is fast and very helpful! She makes on time answers and accurate! Great Escrow Officer______Many thanks Debbie!
Ed Bautista
Ed Bautista
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Debbie Heiden did an excellent job on both 1031 escrows. She was very attentive and kept us up to date. She accommodated us in any way that she could. She even accommodated us signing final documents outside on the patio during the COVID lock down. Great!!
