Paula Alves

Escrow Officer Fidelity National Title Campbell
I have been in the Title and Escrow industry for over 28 years, with plenty of experience in real estate purchase and refinance transactions. I strive to provide my clients with exceptional service. My goal is to be a valuable resource to them and their clients.
May 23, 2024
Customer - Seller
I want to thank Paula for her dedication and patience in ensuring the final closing numbers are correct for my parents' property. Due to the property is sold as a trust with split percentages of calculating all the numbers between my parents. She patiently explain them to me so that I understand how they came about. She even work off hours in the evening to make sure everything is correct for the final transfer of the sales proceeds to bank the next morning. I really appreciate her hard work, patience and dedication!
Mar 7, 2024
Paula took on a big REO property one of the biggest to close in the south bay for 20 years. REO properties are different and challenging, and this escrow was a hard one on top of the usual issues, but Paula showed great skill, perseverance and experience to help get it closed. 3 lender changes, multiple wires, reimbursements from different vendors and a complicated commission structure. Paula excelled at every level. In the end on the day of closing the asset manager said, put all our files with them. Thanks Paula, I highly recommend her!
Nov 16, 2023
Paula went above and beyond to process our documents. The moment that we let her know that we will be travelling out of the country 2 weeks before we close in escrow, she made sure that we had her guidance and support in the whole process. She walked us through getting a POA and also helped expedite our loan documents as soon as they are ready in parallel. With her efforts, we were able to sign our loan documents in time before we left out of the country. She was courteous, approachable, and prompt with all of our interactions and requests with and from her.
Feb 3, 2021
Home Buyer
I requested to correct the loan payoff amount and she corrected it next morning during COVID-19 and busy time. Her response is super fast and really appreciated it.
Nov 18, 2020
Thank you Paula for all the hard work! Great service even after hours to get the job done.
Nov 6, 2020
I would like to thank Paula, for being so incredible she was a real rain maker. My file was falling apart, if it wasn't for her knowledge, wisdom and working into the late night hours it would not have been completed. Thank you Paula
Oct 19, 2020
Ms. Alves rescued the sale of my home by quickly and professionally providing home title services when another company was unable to do so in a timely manner. She was consistenly upbeat in her phone conversations with myself and my wife which instilled confidence that we would close the sale of our house ontime under unusual circumstances. Thanks to Ms. Alves for her couteousness and thorough competence.
Aug 31, 2020
Loan Officer
Paula is fantastic! You can always count on her work. Very professional and very knowledgeable. Super friendly and very caring. My clients' transactions usually are not the simplest...(sorry Paula!) Their financial portfolio is complex, scenario is unusual. Paul's wealth of knowledge is my anchor! I can always rely on her advice. Years of experience working with her, she's solid. I'd follow her anywhere she goes to :)
Aug 28, 2020
Exec. V.P. Mortgage Magic
Last year, I wrote a recommendation for Paula because, in 30 years with Mortgage Magic, I've never worked with anyone better. When it's business as usual, good service is expected...even though some people don't provide it. It's considerably more difficult when volume jumps to unprecedented levels and that proves Paula's amazing abilities even more. She has made it almost seem it's "business as usual" as our transactions are as smooth and seamless as always. And, while I know she is incredibly busy, she still maintains the positive, friendly, professional attitude as always. I highly recommend that, if you need an escrow officer, you call Paula. You won't have to call anyone else.
Aug 27, 2020
Mortgage Broker and Realtor
I write this with hesitation because Paula is a Gem; A Diamond; A Bar of Gold in her professionalism and ability to get things done and done properly and on time. The reason I hesitate is I guess I want to keep her a secret ! I knew of Paula for many years because others in our office would only use her services. I am slow to change those I work with but during a 60 day time period I encountered three title issues that I could not get resolved. Even though Paula was not involved with the transactions my processor asked her for help and she ended up solving all three issues. I was impressed and to make sure that I did not get swayed back to my previous Title associates I wrote the problems down and kept them on my calendar so that if I was tempted I would be reminded of why I switched.I did switch and am grateful that I did. I honestly can say Paula is absolutely the best......

Aug 27, 2020
Real Estate Broker
From the moment escrow started, Paula was on top of all the paperwork. Near the end, the Buyer's agent surprised us and stated escrow needed to close within the next 3 working days. At that point, many documents were still missing. However, Paula jumped right in and took action to get loan documents, demand statements, FIRPTA documents, document signings setup, and then worked late one evening to pull off what I thought couldn't be done, which is close escrow with little notice, in three days. Everything went smoothly because of her expertise and deep knowledge of the title company business.

I highly recommend Paula Alves to anyone seeking an excellent title officer!
Aug 17, 2020
Senior Mortgage Consultant
Paula is the BEST!. She's efficient, friendly, knowledgeable, experienced, and very strategic. I rely on Paula and have done so for the last 15 plus years because she has not let me down, ever!
She works very hard. In many cases, she works too hard. She sacrifices her personal time when timing requires it. And that is above and beyond the call of duty. I would accept far less and still be a happy customer.
I need to thank Paula more for the exemplary job she does for my team, my clients, and me!

Dan deTar
NMLS 321243
May 16, 2020
Loan agent
Paula has been a great help in business beause she is very knowledgeable, very responsive and accurarely closing transactions for many years. She is super good in helping to resolve the lenders' and clients' requirements at this constantly changing and high demand lending industry.
May 8, 2020
Paula responded to my request quickly, and was very knowledgeable concerning my Real Estate request. I received a reply from Paula in a very timely manner.
Nov 1, 2019
Executive Vice President - Mortgage Magic
We've been in business almost thirty years and we've worked with a number of escrow professionals. Without a doubt, Paula is one of the best! She is knowledgeable, efficient and professional, as a client would hope, but she goes even further by being proactive, caring and friendly and she always goes beyond just what's acceptable in client service. I highly recommend Paula for any title/escrow needs. You and your clients will be glad you chose Paula.

Fidelity National Title Campbell - Team Members