Sep 8, 2020
I love my escrow officer, Christina Brockhagen! She always does a great job for me and my clients. What's more, if for some reason Christina isn't able to personally address an issue that arises during a transaction, Fidelity supports her with an amazing team so that no matter what, Fidelity's got my clients covered. This was especially noteworthy this month when Christina was unavoidably and unexpectedly called away from her job to attend to a urgent personal matter and she was responsible for several closing appointments for me that day. First, my Business Development Rep, Keri Roark called me first thing in the morning to notify me of the emergent issue. Seamlessly, Christina's colleagues (in multiple cities, no less) rose to the occasion and made sure that all the closings were conducted on time and without any glitches. Shout out to Kristin Hayden at the Greeley office for stepping in and stepping up!! Simply rockstars, every-single-one!!