Dec 1, 2021
Steve Ostrom
Bridgette is a stellar and brilliant communicator - she detailed all items in concise fashion and precise detail to questions and concerns being asked. Often ahead of asking for milestone updates. She always responded quickly I know how busy she is ... she was thoughtful, attentive, and knows her stuff. Holiday time and end-of-month closings are no joke for title/escrow crews and she always ensured to relay important items. As at the end agents are reliant on escrow/title and loan crew to update their clients properly to manage expectations. It's often lost on folks that there are real people with timing items on the other side and she and Kristen were sensitive to the "human factor" on the file. She is A GIFT to Fidelity. This isn't about brand and Fidelity recommendation (though Fidelity is wonderful) - this is about Bridgette and Kristen. You won't go wrong with this crew! - Steve + Heather Ostrom, Coldwell Banker Realty