May 23, 2019
Both Lorna Johnson and her assistant, Jennifer Taylor-Mills, were very professional and helpful throughout the transaction. The one thing i greatly appreciated about Lorna was when I first asked her if she could give me an estimate of the buyer's fees. To my surprise, and unlike other Escrow Officer's I have worked with in the past... she immediately gave the estimate to me over the phone. She also personally contacted me (instead of just via email message) to let me know that we were on record! To me, this is GREAT customer service!