Lorna Johnson

Senior Escrow Officer Fidelity National Title Greater NorCal
Lorna and her team bring over thirty years of experience in the Title and Escrow Industry. Lorna and her assistant Jennifer Mills close resale, short sale, refinance & commercial transactions. They are consistently one of the top escrow teams in Sacramento County. Lorna and her team believe in customer service and clients come first.
Lorna believes that the key to a smooth escrow is being proactive. “It is vital to look for any possible issues during the early stages of an escrow; otherwise unresolved issues become a problem when it is time to close.” Through patience and consistent communication, Lorna and her team deliver the highest levels of service to all parties involved in her transactions. She is a problem solver and her focus is customer service.
Dec 2, 2020
Lorna was a wonderful escrow officer and great to work with. She will be missed but I wish her all the best.
Nov 26, 2020
Jennifer Mills-Taylor is a very special Escrow Representative that cares about her clients. She goes out of her way to make sure you have a seamless transaction from cradle to grave. Very professional and has a wealth of knowledge. I have used her on many transactions and will continue to do so. I would recommend Jennifer in a heartbeat to many if not all of my clients. Thank you Jenn for just being you. Antoinette Taylor with Excel Realty.
Sep 8, 2020
Lorna is smart, kind and professional. She will do a great job for you!
Aug 3, 2020
Lorna Johnson is a very personable and professional escrow officer. She is very responsive to your needs. I truly appreciate her service. I would highly recommend her!
May 19, 2020
Lorna Johnson is top-notch! She has been my escrow officer of choice since 2014 and always delivers top-notch service! She is professional, knowledgeable and has a great sense of humour (which is vital in a challening transactions). There simply are not enough words to say how much I appreciate her and her team!
May 12, 2020
I really appreciate working with Lorna due to her professionalism and knowledge. She's always so pleasant and also very to the point. She's highly responsive and always helpful.
Feb 3, 2020
Lorna and her team did a fantastic job all around! Awesome job to all of them!
Feb 3, 2020
Lorna Johnson is an experienced escrow officer. Experience is critical as there is no such thing as a cookie cutter escrow. She always meets any challenge in a professional manner, always pleasant and is a good problem solver! I highly recommend Lorna and her assistant Jennifer!
Dec 13, 2019
Lorna Johnson is on top of her game. Timely, pro-active communication and a calm, professional manner with my clients. Refreshing to go to a signing and have the escrow office actually explain the documents being signed. Does not happen often enough!
Dec 10, 2019
Lorna E. Johnson was prompt, professional, knowledgeable, helpful, and friendly to work with.
Oct 17, 2019
Lorna Johnson is the best. She is always willing to go the extra mile. I feel fortunate to have her expertise whenever I have an escrow with her. Sandy Foster Coldwell Banker
Sep 23, 2019
Lorna and team are always available to my clients making the process smooth and simple. Thank you!
Sep 13, 2019
Lorna did an excellent job keeping me - followed up and kept me informed of the status of our escrow and loan docs. She was very pleasant to work with.
Jun 21, 2019
Lorna Johnson is a very fine escrow officer. She is warm, courteous, patient, and quite knowledgeable. She also responds quickly to concerns.
Jun 17, 2019
If you want a professional escrow officer that know her business and provides excellent service I recommend Lorna Johnson from Fidelity National Title Company.
May 23, 2019
Both Lorna Johnson and her assistant, Jennifer Taylor-Mills, were very professional and helpful throughout the transaction. The one thing i greatly appreciated about Lorna was when I first asked her if she could give me an estimate of the buyer's fees. To my surprise, and unlike other Escrow Officer's I have worked with in the past... she immediately gave the estimate to me over the phone. She also personally contacted me (instead of just via email message) to let me know that we were on record! To me, this is GREAT customer service!
Mar 7, 2019
I have been working with Fidelity for much of my 27 years in the business. Lorna Johnson is the definition of professional and knowledgeable. Her assistant Jennifer Mills makes them a powerful team to have on your side. Wouldn't use anyone else.
Mar 1, 2019
I have been a Realtor for 30 years. My experience with Lorna Johnson ranks among the best!
Feb 15, 2019
I represented the buyers side and they felt the communication was outstanding. I felt the same way as the BA and always returned emails back with an answer. Fidelity will be my choice nest escrow.
Feb 10, 2019
Lorna Johnson is THE BEST! She is knowledgeable, personable and very responsive to the needs of her client. She makes every transaction smooth and enjoyable. She knows her stuff and is a joy to work with.
Nov 29, 2018
I have worked with Lorna Johnson on my transactions for the past 10 years. When she moved to Fidelity National Title, I moved my business there as well. She's very friendly and helpful and has a wealth of knowledge, both in escrow and title services. You're very lucky to have her.
Nov 27, 2018
Lorna Johnson was professional in every way, and she was very good at communication and acknowledgement.
Nov 21, 2018
Lorna Johnson was fast, friendly and efficient- as usual!
Nov 5, 2018
Lorna, is a professional, super helpful . She goes beyond her way to get the job done and understand the importance of our time line per contract. My clients super happy with her. She is the best!!!!
Nov 1, 2018
Lorna Johnson always does an exceptional job. She knows her stuff in and out like the palm of her hand. She is very patient, kind and takes good care of all her clients. I don't have to worry about the escrow process at all when Lorna is in charge. Thank you Lorna!
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Fidelity National Title Greater NorCal - Team Members