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Heather Smith

Escrow Officer Fidelity National Title & Escrow Idaho
Heather Smith brings a ray of sunshine to all that cross her path. She naturally exudes happiness and contentment that results in an overall, personalized experience for her clients. She’s an Idaho native, born in the Boise area and was raised in several successful family-owned businesses that in turn, have helped shaped her into the customer service extraordinaire that she is today.

Heather has over 20 years of experience in custom home building, lending and the title and escrow industry. After many years of having the desire to be in the closing room, she has found her passion in specializing in residential escrow including new construction, resales, and refinance transactions. In 2021, Heather was chosen by her Fidelity peers as the winner of the Deb Weymouth Award. This award is quite the honor to receive as it exemplifies the adaptability to change, always willing to help in any and all situations, a company advocate and a team member that all would describe as out for the greater good.

Heather is enthusiastic, self-motivated, dependable and strives to provide her clients with unparalleled service. She works well under pressure, can adhere to strict deadlines, and meet closing dates while providing a seamless experience for all parties. If you’re looking for someone who brings a smile to the closing room and thoroughly enjoys client bonding while helping their dreams become a reality, then you’ve found the perfect Escrow Officer for your next escrow transaction!
Pinned Recommendation
Jul 31, 2023
HR Manager
Heather Smith is awesome! She is one of the most empathetic and intelligent people I have ever worked with over the past 66 years. When there was a delay in my closing, she calmed me down and when it was time to explain all the detailed paperwork, she walked through each item and answered all my questions. I was so grateful to receive her service and would recommend her to anyone in need of an Escrow Officer. She’s the best!
Nov 19, 2023
Appreciate Heather's extra dedication to helping out on this transaction!
Oct 6, 2023
Heather is an absolute pleasure to work with. We have now gone through 2 purchase transactions with Heather. In both cases, she was completely prepared and highly knowledgeable. Not to mention how easy and comfortable she handles everything. ASK FOR HER.
Sep 18, 2023
Heather was a pleasure to work with. She answered any questions we had prior to closing. Our closing was actually one of the smoothest closings we have ever done. Working with Heather was a pleasure and we highly recommend her. She made everything happen seamlessly.
Sep 15, 2023
Heather was a pleasure to work with on the day we signed our escrow documents. She was professional, and also friendly and helpful throughout the entire process. We would highly recommend her!
Sep 14, 2023
new owner
Everything went fine, thanks
Sep 8, 2023
Heather Smith was awesome! She made closing on our house enjoyable. I appreciated her having all the pages that needed signing already marked, making the signing go faster. She explained each of the pages in terms I could understand. When we got delayed moving into our house, Heather made sure we were credited for the days we didn’t take possession. She took the time to call and email us, keeping us apprised of the situation. Heather was very professional, knowledgeable, and personable. I felt like I made a new friend by the time I left her office! I would highly recommend her to anyone closing on a house. Heather is definitely a 10+ in my opinion!
Sep 1, 2023
We’ve been through perhaps 10-12 closings over the years. Of all our transactions this one easily was the worst because of issues with the builder. However, without a doubt, the one shining light was Heather who was proactive in her communication and kept as apprised throughout as things went along over a stressful week. She was ahead of the curve in all respects and made sure that mortgage interest accruals and other charges were accurately backed out right up to final close.

I don’t typically do reviews but this experience was so outstanding Heather deserves this. It is hard to believe that a house closing could be fun but Heather’s outstanding professionalism turned a huge PITA into an enjoyable experience despite the circumstances. Heather is a person who obviously enjoys her job.
Aug 31, 2023
I would highly recommend Heather. She explained everything in layman’s terms so that I could easily understand. I had not purchased a home in 40 years and so appreciated her thoroughness and understanding.
Aug 30, 2023
Home Buyer
Heather is a true professional. She communicates clearly and sets the proper expectations for homebuyers prior to signing documents. Heather is also a relationship builder. She takes a personal interest in getting to know her clients, so that she can put them at ease and make them feel comfortable throughout the process. We appreciated all the support that Heather provided from the beginning to the end of our transaction!
Aug 30, 2023
Retired
It was a pleasure working with Heather during my escrow process. She’s very knowledgeable, extremely friendly, and nice and very professional I would work with her again.
Aug 28, 2023
Owner
Excellent efficiency and process ease of my loan and closing.
Aug 22, 2023
We recently used Heather Smith as our escrow officer for closing on a new home in Idaho. She was fantastic! The process was quick and efficient and she kept us informed every step of the way. We highly recommend Heather for your escrow needs.

Cathy and Phil
Aug 8, 2023
Heather was great! She did exactly what she needed to do to get into our new house on time. She was fun to work with. Thank you Heather.
Aug 7, 2023
Heather Smith is very knowledgeable and a delight to work with. Our signing of docs went smoothly and her explanations were clear. We understood everything before we signed the doc. She represents Fidelity National Title well. If you have an opportunity to request Heather as your closing agent.... Do it!
Aug 4, 2023
Heather Smith was excellent in her role of closing agent for us sellers. Heather coordinated well with the closing agent in the other state. The numbers on the closing documents had multiple changes due to last- minute changes coming in from various companies, and Heather and closing agent in the other state stayed on top of the changes, and presented us current documents. Heather did an excellent job of explaining the content in the multiple documents and answered our questions.
Aug 1, 2023
Heather was very helpful, since this was the first home I was purchasing by myself.
She answered all my questions and even had a notary come to my home in California for the final signing. Thank you for your assistance.
Aug 1, 2023
Heather was awesome. She was an absolute pleasure to work with and was 100% prepared for us when we arrived. The entire signing process was smooth and flawless. Felt like we were working with a friend and we"d only met her that morning. SHE IS THE BEST!!!!!!!
Jul 31, 2023
Heather was very professional and efficient.

I would be happy to work with her in the future.

Lori
Jul 31, 2023
We really had a great experience with Heather. She was so helpful with any questions we had and our closing went very smoothly! Would highly recommend Heather and Fidelty National Title!
Jul 29, 2023
Terrey Withers
Heather is awesome, she walked me through the processes and allayed my fears, she was always available when I needed her and had questions which she answered immediately. This woman deserves a raise, she is a diligent worker!
I could not have gone through this process without her help.
Jul 28, 2023
Heather was great to work with, before, during, and after our closing. Everything went smoothly, she was very thorough, and a lot of fun. We highly recommend Heather!
Jul 25, 2023
Retired
Without a doubt - Heather Smith is the best escrow agent my wife and I have encountered in our many years of buying and selling homes. Her thorough knowledge of the process and her friendly personality helped make our latest purchase a very pleasurable experience.
Thank you Heather.
Jul 25, 2023
Home Buyer
Heather is extremely gifted, caring, competent, and highly personable. She was there for me every step of the way during closing and always responded with quality answers to any questions that I had. She is the best. I give here 5 stars out of 5 stars.
Jul 25, 2023
Very nice and professional. Pleasure to deal with.
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My Associations

Fidelity National Title & Escrow Idaho - Team Members