The Fidelity National Title Group, with over 160 years’ experience, has built a reputation for understanding the needs of the real estate community. As the largest title insurance group in the world, we provide real estate transaction services to all residential and commercial customers.
Fidelity National Title’s superior financial strength and technical capabilities combined with the Fidelity Boise’s team approach to delivering title and escrow services does capably guide the parties to a successfully completed transaction. Chose to work with FNT Boise and you will be glad you did.
About
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April Lane
Senior Escrow Officer
PJ Nava
Escrow Officer/ Treasure Valley Escrow Manager
Tammie Knobloch
Commercial Department Manager | Senior Escrow Officer
Cynthia Henscheid
Escrow Officer
Annie Shockley
Escrow Officer
Natalie Halcomb
Escrow Officer
Darrin Lyle
AVP / Sales Executive Team Lead
Braxton Archer
Escrow Officer
Priscilla Higuera
Escrow Officer
Mike Marks
Sales Executive
Zac Turner
Escrow Officer
Jennie Gridley
Escrow Officer
Paige Snider
Sales Executive
August Henning
Sales Executive
Liz Pike
Sales Executive
Amy Crookston
Education & Marketing
Sam Tristan
Sales Executive
Erin Quenzer
AVP | Commercial Escrow Officer
TW
Braxton and his team were excellent throughout our entire transaction. Having been through hundreds of transactions as a real estate broker in Washington and Idaho I can say without a doubt that their service is top notch!
RM
I recently had the pleasure of working with Cynthia Henschied as my escrow officer, and her performance was outstanding. Throughout the transaction, Cynthia exhibited incredibly fast response times and provided a high level of customer service. Her promptness in addressing every query and her proactive approach in managing the process made the experience seamless and stress-free. Cynthia's dedication to ensuring a smooth transaction and her exceptional communication skills truly set her apart. Her ability to handle all aspects of the escrow process efficiently while keeping me well-informed was greatly appreciated
JH
Prior to going under contract, I directly messaged PJ Nava to ensure that both buyer and seller would have easy access for closing. She was able to immediately respond with the information I needed, which I appreciate so much. We were able to close on a property with an out-of-state seller and within one week. Absolutely incredible service and constant communication
LP
Working with Annie Shockley has been an absolute pleasure. Her professionalism, attention to detail, and genuine care for her clients sets her apart in every way. She goes above and beyond to ensure that every aspect of the process is handled with the utmost care and precision. Annie's expertise and dedication make even the most challenging situations feel manageable, and her positive attitude and kindness create an environment where you feel supported and confident every step of the way. It's been a privilege to work alongside someone who is not only a true professional but also a wonderful person. Thank you Annie Shockley for all your hard work, and for taking such good care of my clients!
I have been working with Zac and PJ for years; what an incredible team. Zac always has a great attitude, is on top of things from start to finish. He makes me feel like I have my own personal Hero Assistant every step of the way with my transactions. Simply the best!
SZ
April and her team are great to work with! April has the experience and patience it takes to get the job done correctly, on time and with as little stress as possible!
GH
April Lane and her team (Kris, Grant, and Brandi) are great. They anticipated all my questions and made the transaction smooth.
DL
Debra Lampman
recommends
Zac Turner
Aug 7, 2024
PJ Nava and Zac were always reachable and very helpful. They did a great job and closing went very smoothly.
DW
Debbie Winther
recommends
Zac Turner
Aug 7, 2024
This being the first transaction I've closed with Fidelity and it was the most complicated transaction I've ever been involved in! PJ Nava, Braxton Archer & Zac Turner of Fidelity could not have coordinated services any better. Since I was representing the Seller & the Buyer it was challenging to keep up with for everyone and these 3 over cam every issues and got the job done! I cannot thank them enough. I will be back!!!!
AP
Adam Pearce
recommends
Zac Turner
Aug 7, 2024
PJ and Zac took on a somewhat challenging title and escrow transaction while consistently helping, educating, and problem solving to the benefit of both the buyer and the seller. I believe they are the industry benchmark for a title and escrow services!
AD
Alexandria Danilovitch
recommends
Zac Turner
Aug 7, 2024
Zac was professional, efficient, and very responsive in communication. I definitely appreciate that!
SF
Saundra Fear
recommends
Zac Turner
Aug 7, 2024
Thank you so much to PJ and Zac for working so hard, traveling to get docs signed and pulling it all together for an early close! They always go above and beyond and it does not go unnoticed or unappreciated!
GB
April Lane, Sr. Escrow Officer, did a wonderful job and was able to get our personal 1031 exchange sale and purchase completed on time without a problem. She even made herself available after hours on a Sunday to communicate a signing the next day! April has always been there for me and my clients and is the very best in her field.
DC
April was a true professional. She responded promptly whenever I had a questions and took the time to explain everything to my clients as we went through the signing process. I look forward to working with her again.
CS
This was my first time using Fidelity did so because it was selling agents preferred Title, was pleasantly surprised and very happy the way things turned out. Natalie Holcomb and her assistant Jenny did a great job and communication was on par. Will be using again.
Charles
Charles
AD
PJ Nava helped me and my clients navigate a difficult transaction with professionalism and care. She was always available to answer questions and guide us through the process.
AP
Natalie & Jennie are an amazing duo, and Brandi had to step in to help resolve an issue, she got right to work and had it resolved quickly! You have a fantastic team! Great communication, diligent and supportive. Thank you!
PB
Another awesome experience!
Had to adjust the close date with out notice. Natalie was able to locate an officer, office, time slot for my clients on under an hours notice.
The escrow officer we signed with was clearly experienced, was able to describe and articulate every step of the process to our clients. There may have been a language barrier, but she performed flawlessly, with another perfect closing at Fidelity.
Last week Natalie stayed after hours for our clients, this week she made it happen again literally instantly on the spot.
Not sure if it�s possible to have a better Title/Escrow experience.
Amazing people to work with make this high stress job less stressful:)
I am grateful.
Had to adjust the close date with out notice. Natalie was able to locate an officer, office, time slot for my clients on under an hours notice.
The escrow officer we signed with was clearly experienced, was able to describe and articulate every step of the process to our clients. There may have been a language barrier, but she performed flawlessly, with another perfect closing at Fidelity.
Last week Natalie stayed after hours for our clients, this week she made it happen again literally instantly on the spot.
Not sure if it�s possible to have a better Title/Escrow experience.
Amazing people to work with make this high stress job less stressful:)
I am grateful.
KL
PJ was great and very responsive. Kept me updated through the transaction. Great experience!
BS
Cynthia did a great job explaining the documents. She was professional yet friendly. Thank you!
KZ
Kelly Zacharias
recommends
Natalie Halcomb
Jul 4, 2024
Natalie Halcomb is a top of the list escrow agent. She is so knowledgeable in her craft and it shows. She is very prompt when returning phone calls or emails. Natalie makes my clients feel very informed and will always take the time needed to be sure they are comfortable when signing.
I highly recommend Natalie and her whole team for all your escrow needs.
I highly recommend Natalie and her whole team for all your escrow needs.
AW
Allison Wolfe
recommends
Annie Shockley
Jun 26, 2024
We worked with Annie Shockley on a recent transaction and had a great time with her. She had great communication, and worked hard to answer all our questions in a timely manner! So grateful for her and her team, and looking forward to working together again soon!
MY
Megan York
recommends
Natalie Halcomb
Jun 24, 2024
Natalie was amazing! We made it through the whole transaction, without a hitch! Thank you for all of your hard work!
CC
Corey Conner
recommends
PJ Nava
Jun 22, 2024
I recently had the pleasure of working with PJ Nava as the escrow officer for my clients� home purchase, and I cannot recommend her highly enough. PJ is the epitome of professionalism and efficiency. From start to finish, she managed every detail of the escrow process with remarkable expertise and a warm, personable approach.
PJ�s knowledge and attention to detail ensured a smooth and stress-free experience for my buyers. She was always available to answer questions and provided clear, concise explanations at every step. Her dedication to her clients is evident in her prompt communication and willingness to go above and beyond to ensure everything is handled flawlessly.
What truly sets PJ apart is her genuine care for everyone involved in the transaction. She takes the time to understand individual needs and concerns, making all parties feel valued and supported throughout the process. Her ability to handle complex situations with ease and grace is truly impressive.
Working with PJ Nava was an absolute pleasure, and I look forward to working with her again in the future. If you need an escrow officer who is professional, reliable, and a joy to work with, PJ is the one to choose.
PJ�s knowledge and attention to detail ensured a smooth and stress-free experience for my buyers. She was always available to answer questions and provided clear, concise explanations at every step. Her dedication to her clients is evident in her prompt communication and willingness to go above and beyond to ensure everything is handled flawlessly.
What truly sets PJ apart is her genuine care for everyone involved in the transaction. She takes the time to understand individual needs and concerns, making all parties feel valued and supported throughout the process. Her ability to handle complex situations with ease and grace is truly impressive.
Working with PJ Nava was an absolute pleasure, and I look forward to working with her again in the future. If you need an escrow officer who is professional, reliable, and a joy to work with, PJ is the one to choose.
KM
Kahlia Morin
recommends
April Lane
Jun 19, 2024
April stands out as an exceptional candidate on my escrow officer list due to her prompt responses, personable demeanor, and strong work ethic. Her commitment to staying late nights to ensure my clients are well taken care of is truly commendable. April, keep up the outstanding work � you rock!
