Shelly Farra

VP, Department Manager for FNF Elite Escrow Coaching Fidelity National Title Group Management Team
Shelly Farra exudes kindness and positivity in every aspect of her life. It is rare to see her without a smile on her face! Born in Portland, OR, Shelly made Vancouver, WA her home in 2000 until April of 2020. Shelly made a change and moved to Arizona where she now lives with her beautiful daughter, Hayden.

Shelly has over 27 years of experience in the title and escrow industry. She started as a receptionist and worked her way up to Escrow Officer and Branch Manager for Fidelity National Title in Vancouver, WA where she built an exceptional team culture and a created a standard for excellence that she now brings to Elite Escrow Coaching and Education team.

Shelly takes pride in providing superior customer service to all customers and works hard to achieve meaningful relationships. She thrives on helping people, is a team player, and always goes the extra mile. Shelly loves finding the best in people and strives to help others succeed. These attributes make Shelly a brilliant Success Coach and the Manager of the FNF Elite Escrow Coaching and Education Team!
Sep 20, 2022
Love Love Love Shelly! She is always positive and upbeat and bringing smiles to all those around her!
Sep 20, 2022
Escrow Officer
Shelley is such a wonderful person inside and out and I believe that's what makes her such a great escrow coach. She is so easy to talk to, super kind, motivating and has very realistic yet positive outlook. Going through the escrow coaching program with her guiding me along the way was such a privilege and I will be forever grateful. Thank you for an educational and memorable experience Shelley!
Sep 20, 2022
AVP/Branch Manager
Words cannot adequately describe Shelly's style, technique and vision. It's her action, compassion and caring that will help you see a better path, keep a positive attitude and kick you in the behind when needed! It's easy to get lost in day to day minutiae and she's helped me see past that and stay focused on a bigger picture. I highly recommend these classes for those wanting to stay informed and relevant in their career path, whether you've been in the industry for a long time or are new. You'll come away with a new perspective and desire to succeed!
Aug 2, 2022
NCS Walnut Creek Escrow Manager/Escrow Officer
Shelly is a very positive and uplifting person. I am enjoying working through the leadership program with her.
Jul 8, 2022
Escrow Officer
Shelley is just simply put the BEST!! I had the incredible opportunity to have her as my coach and her ideas and words of encouragement and support were always appreciated. Amazing listener. Always made me feel like she was my biggest fan. Thank you Shelly for EVERYTHING!
Jul 8, 2022
Escrow Officer
Shelly was awesome. Very easy to work with and suggested some great ideas. She was also able to get me set up with Reach150 which we are in the process of working into our system on my team.
Jul 6, 2022
Escrow Officer
Shelly is AMAZING!! Truly love her !! She has been such a great asset and person in my life. Shes a wonderful coach and always coming up with the next best suggestion or idea! I would recommend her as a coach 1000 times over!
Jun 28, 2022
Escrow Closer/Branch Manager
Shelly is amazing! I am so happy that I was able to do the leadership training with her, she is super friendly, patient, kind and a great listener. I think it was super helpful that she had a background as an Escrow Closer with a super busy desk taking on the leadership role. I would recommend her all day long!
Jun 28, 2022
Escrow Officer
We are all very lucky to have Shelly as a part of our team. She is just incredibly kind and positive, always going above and beyond to check in and see how I am doing. On everyone of our one on one calls I felt heard and was given great advice everytime! Just always full of joy and great ideas and a my number one fan throughout this whole coaching program! Thank you so much Shelly for everything! You are AWESOME!!
Mar 29, 2022
Escrow Officer
Shelly is amazing. She is super supportive and kind. There were moments during the coaching program where I struggled, but our one-on-one phone calls always made me feel better. She helped to push me out of my comfort zone while still making me feel at ease. Thank you Shelly!
Mar 28, 2022
Escrow Officer/LPO/Aiding Officer
Shelly has been a leader and coach on a couple trainings I have had. When i approached my management for additional training, I was given Shelly's information and we spoke over a couple of weeks to determine the best trainings and path for me to reach my goals. She is a fabulous listener and a great communicator. Shelly is extremely encouraging and engaging. I always felt like I was talking with a friend when we conversed - it was easy and natural. I am so pleased with how far I have come with what was offered in our sessions and I hope to work with her again in the near future.
Mar 28, 2022
Escrow Officer / Branch Manager
Shelly Farra is amazing!
Shelly was the constant encourager to keep going! Keep doing better.
Even when i was falling behind a little bit, I really felt the advice and support from Shelly was encouraging and inspiring! Very positive and very upbeat.
I definitely recommend Shelly.
Thank you!


Mar 28, 2022
Branch Manager- Escrow Officer
I don't even know where to begin on how much I have learned and grown from coaching. I have now been working with Shelly with coaching for 4 years and throughout that time I have been held accountable, encouraged, listened to, and have grown not only in my professional world but my personal world as well. Shelly has been one of my biggest cheerleaders and my sound of reason. I am forever greatful for coaching and Shelly.
Mar 23, 2022
Escrow Officer
Shelly is a fabulous coach! She was a great motivator and inspiration in helping me think outside the box to reach my goals. I appreciated her positive attitude and feel that it has rubbed off. I hope that I can provide these same attributes to the people I will be training with in Escrow.
Mar 23, 2022
Escrow Manager
I truly enjoyed having Shelly as my Coach/Mentor through the coaching program! She was always supportive, encouraging & understanding of what I was going through as well as providing suggestions on how to handle or discuss options of situations that would come up. I feel she could always relate as she had been through some of the same challenges of managing and the Escrow side of the business. I appreciate her so much and happy I was given the opportunity to experience this program. I love her personality and getting to know each other during this growth experience and being able to have fun while doing it!
Mar 23, 2022
Branch Manager for Fidelity National Title
Shelly is phenomenal at what she does. I was blessed to have her as a coach for The Leadership Development Program and I am a much better leader because of it. She is supportive, encouraging and personable. I would not be the manager I am today if it weren't for her and I will continue to develop and utilize the skills she helped guide me with. She unlocked a side of me I didn't know was there and I am better for it, both professionally and personally.
Mar 23, 2022
Escrow Officer
Shelly was absolutely Fantastic! She was very encouraging and gave me great advise on getting my order count up, being more personable, and my favorite thing was that she pushed me to make myself and family a top priority! She is so genuine and made coaching fun!
Mar 22, 2022
Escrow Officer
Shelly is one of the most professional, uplifting people I have ever encountered. She is wonderful at helping you challenge yourself and get out of your comfort zone WITHOUT making you feel overwhelmed or out of your league. I cannot thank her enough for helping me get through escrow coaching! She made it an excellent and unforgettable experience! :)
Mar 22, 2022
Escrow Officer / LPO
I just finished the Elite Escrow Coaching program and cannot say enough about Shelly and her support. She is amazing at this and has great ideas and experience.

I would highly recommend Shelly !
Dec 21, 2021
Sr Escrow Officer
Shelly was consistently supportive and I truly felt she knew where I was coming from. I did drop the ball here and there on conference calls on certain days where I was slammed but she did understand. I didn't feel like I was getting my hand slapped with a ruler when I didn't follow the program entirely. Bless Shelly for being upbeat and doing her job! Thank you.
Dec 15, 2021
Escrow Officer
Shelly is an amazing coach. She's supportive, kind, and so much fun! I had the opportunity to meet her in person and she is a gem. Thank you Shelly for being wonderful you. I am so grateful for you!!
Dec 14, 2021
Escrow Officer
Shelly is so fabulously supportive! She has the knowledge and experience to back up her advice, and her flexibility allows for thinking outside the box. I truly enjoyed all of my chats with Shelly and always had a few takeaways and action steps after each call.
Sep 7, 2021
Escrow Officer
Shelly was amazing, I learned so much from her. Her enthusiasm and knowledge really made the whole learning process a positive experience.
Sep 3, 2021
Escrow assistant
Shelly was wonderful all the way through our academy class. She was helpful anytime I had questions and was very knowledgeable.
Thank you so much Shelly for being you :)
Sep 2, 2021
Office Manager
FNF Academy is a wonderful benefit for employees. I thoroughly enjoyed the entire experience. I've only been in this line of business for a short period of time but I certainly believe I received a well rounded understanding of escrow/title insurance.

Shelly was very energetic, engaged, and supportive throughout the entire program. She was always willing to take the time to address any questions or concerns you had along the way. She was very knowledgeable about every topic and made learning fun. Shelly is definitely an asset to Fidelity National!

Fidelity National Title Group Management Team - Team Members