Shelly Farra

FNF Academy Director/Success Coach for Elite Escrow Coaching Fidelity National Title Group Management Team
Shelly Farra exudes kindness and positivity in every aspect of her life. It is rare to see her without a smile on her face! Born in Portland, OR, Shelly made Vancouver, WA her home in 2000 until April of 2020. Shelly made a change and moved to Tempe, AZ where she now lives with her beautiful daughter, Hayden.

Shelly has over 20 years of experience in the title and escrow industry. She started as a receptionist and worked her way up to Escrow Officer and Branch Manager for Fidelity National Title in Vancouver, WA where she built an exceptional team culture and a created a standard for excellence that she now brings to Elite Escrow Coaching as a Success Coach as well as Director for the FNF Academy!

Shelly takes pride in providing superior customer service to all customers and works hard to achieve meaningful relationships. She thrives on helping people, is a team player, and always goes the extra mile. Shelly loves finding the best in people and strives to help others succeed. These attributes make Shelly a brilliant Success Coach and a valuable addition to the FNF Elite Escrow Coaching Team!
Sep 28, 2020
Escrow Officer
Shelly is a great lady and an excellent coach. She has been their for me all the way.
Sep 18, 2020
Escrow Officer
Shelly is amazing! She goes beyond all expectations to share her wealth of knowledge and experience to help others grow in their careers. Her mentoring has helped me improve my processes and gain efficiency. I could also always count on her positive energy to lift my spirits on a challenging day. Shelly is absolutely the best!
Dec 29, 2019
Escrow Officer
Shelly has been a true gift. She has helped me see my goals more clearly and also helped me see the way to a more successful future. I am so grateful for her coaching techniques and the program.
Dec 24, 2019
Escrow Assistant
Shelly is absolutely amazing! She is such a great leader, teacher, and very encouraging throughout whatever journey you are on. I could not recommend her enough!
Dec 23, 2019
Escrow officer
Shelly really did an amazing job managing the Escrow Academy. You can tell she is really passionate about her job and wanted all of us to succeed in the class. She was always there to address any questions or concerns and did it all with a wonderful positive upbeat attitude. I feel like I learned a lot of valuable information that will go a long way in my career in escrow. Tremendous thank you for the great classes and all your time, dedication and hard work!
Dec 23, 2019
Escrow Assistant Chicago Title Company
I cannot say enough to even begin to describe what an awesome coach and mentor Shelly Boyce was through our Escrow Academy program. Shelly came into the program a couple months after our classes started and I could immediately feel her passion for this program. She was so kind, and inspirational with her positive spirit and smile on each and every call. She always responded to my emails and questions, and trust me there were multiple emails and questions. You could tell she was really rooting for us to succeed. Shelly thank you for all you did to help us through this class, you are very much appreciated and I look forward to hopefully more training from you in the future!
Dec 21, 2019
Escrow Officer
Shelly is a very sweet person. She was very encouraging to me on a personal and professional level. I would definitely recommend Shelly as a coach.
Dec 20, 2019
Escrow Officer / LPO
Shelly is amazing! She is a great coach, she has been in the industry for many years as a closer and escrow manager. She knows what is expected of us each day and therefore is a great coach. Shelly is very approachable, whether you are having internal or external customer issues/concerns, you can trust Shelly will not only coach your through it but also keep it confidential. Thank you Shelly for always encouraging me to be better tomorrow :)
Dec 20, 2019
Escrow Officer
Shelly has been so encouraging and supportive during this coaching program. She really listen and understands personal and work circumstances and coaches to find solutions. I would recommend her to my colleague.
Dec 20, 2019
Escrow
Shelly is awesome!! Always greeting me with a smile on her face (which I can hear in her voice) She gives the gentle encouragement that I need to stay on task. She is always available with an alternative option or ideas on how to accomplish your goals. I would absolutely recommend this wonderful group of coaches to anyone!!
Dec 19, 2019
Escrow Assistant
I really enjoyed the training classes with Shelly. She is such a great instructor with warm and fun personality. She really cares about the trainees and does everything she can to help them learn and succeed in their escrow positions. Thank you again, Shelly!
Dec 19, 2019
Escrow Officer
Shelly is wonderful! She has a cutting-edge personality. Thank you Shelly for teaching the Academy it was a great experience.
Dec 16, 2019
Escrow Officer
I have been very fortunate to have Shelly as my coach, she is there if I need her for support and guidance, she has truly made the coaching a great experience, she truly lifts you up and her can do attitude is awesome.
Dec 16, 2019
I have been very fortunate to have Shelly as my coach, she is there if I need her for support and guidance, she has truly made the coaching a great experience, she truly lifts you up and her can do attitude is awesome.
Dec 16, 2019
Escrow Manager
Shelly and her team are phenomenal!! FNF Academy is a must for anyone coming into our industry. They are focused on building A+ team members. Thank you for your dedication to our success!
Dec 16, 2019
Escrow Assistant
Shelly is Amazing! When I hear "Positivity" I think of Shelly. Did a wonderful job picking up the academy and running with it. Thank you Shelly for helping us further or careers and knowledge. I appreciate you and ALL the time you spent making sure we were all ready to A++++ our tests.

THANK YOU
Dec 16, 2019
Escrow Assistant
Shelly was our instructor/coordinator for the bulk of our FNF Escrow Academy. She curated very informative classes and instructors and was always helpful, friendly and easy to reach. I really enjoyed my experience. Thank you!!
Dec 16, 2019
Escrow Assistant
I am about to graduate from the Fall 2019 round of coaching with the Leading Edge and I couldn't be more impressed with the coaches. They have taught me so many tools and ways to not only better myself as a person but also in my everyday work life/load. I am so grateful for all their hard work and believing in me. Cant wait to move forward with the Escrow Academy! Thank you!
Dec 16, 2019
Escrow Assistant
Shelly is AMAZING. She is very knowledgeable and knows how to keep things fun and professional. I enjoyed every class with her and would recommend her to everyone. Shelly is inspiring and encourages you to reach for the stars.
Dec 16, 2019
Escrow Assistant
Shelly is awesome at teaching and helping us learn the correct ways of closing
I would recommend her to anyone
Thank you SHELLY !!!
Dec 16, 2019
Escrow Assistant
Shelly has a great attitude which made the classes fun and enjoyable. Her examples of personal experiences helped illustrate certain situations and how to handle some issues that may occur. I greatly appreciated that Shelly made herself available outside of class to answer questions or explain procedures more in detail.
Dec 16, 2019
Escrow Assistant
Shelly is AMAZING! She is so sweet and easy to work with. I'm looking forward to working more with her in the assistant academy!
Dec 16, 2019
Escrow Officer
I honestly did not know what to expect during this coaching period. However, Shelly has been a calming force for me during this coaching period. She has guided me and given me the tools to continue to grow(some of which have reminded me that I need to go back to the basics of customer service, items that we may sometimes forget to do). I look forward to our one on one coaching calls because she hears me on my goals and at the same time on my frustrations.

Shelly is an asset to the coaching program and I am so thankful that our paths have crossed in the Escrow World.
Dec 16, 2019
Escrow Assistant
Shelly was my Fidelity Academy teacher. She was kind of thrown into the position after our former teachers received a great job opportunity. Shelly picked up the curriculum and teaching fast. She was really hands on nice and understanding that we were still working while in class. I did appreciate her response emails back on confusion with some homework assignments that I had . She was really understanding about us being busy with our daily job and requirements when setting up homework assignments or class times. She was a great teacher to have for the remainder of the year.
Dec 16, 2019
Escrow Assistant
Shelly is a very supportive and knowledgeable coach. She always made me feel that she supported me through our training class and that she genuinely wanted me to be successful. Shelly always answered my questions or pointed me in the right direction to get them answered. I am thankful that I had the opportunity to learn from her and will recommend her classes to anyone looking to further their knowledge.

Fidelity National Title Group Management Team - Team Members