Shelly Farra

FNF Academy Director/Success Coach for Elite Escrow Coaching Fidelity National Title Group Management Team
Shelly Farra exudes kindness and positivity in every aspect of her life. It is rare to see her without a smile on her face! Born in Portland, OR, Shelly made Vancouver, WA her home in 2000 until April of 2020. Shelly made a change and moved to Tempe, AZ where she now lives with her beautiful daughter, Hayden.

Shelly has over 25 years of experience in the title and escrow industry. She started as a receptionist and worked her way up to Escrow Officer and Branch Manager for Fidelity National Title in Vancouver, WA where she built an exceptional team culture and a created a standard for excellence that she now brings to Elite Escrow Coaching as a Success Coach as well as Director for the FNF Academy!

Shelly takes pride in providing superior customer service to all customers and works hard to achieve meaningful relationships. She thrives on helping people, is a team player, and always goes the extra mile. Shelly loves finding the best in people and strives to help others succeed. These attributes make Shelly a brilliant Success Coach and a valuable addition to the FNF Elite Escrow Coaching Team!
Jan 4, 2021
Escrow Assistant
Shelly was an incredible coach! Always available to help, answer questions and offer an encouraging word. Coming from a background of being a busy Escrow Officer herself, her knowledge and consideration of the work load demands we were all carrying on top of the Academy was a breath of fresh air. I learned a ton and can't wait for the next opportunity to learn from her again!
Dec 28, 2020
Escrow Officer
Shelly is AMAZING! She is a great teacher and easy to understand. Shelly makes sure she is available at all times for any questions or concerns. Shelly would send me inspiring post cards with little messages on them. She is a asset to this company for sure and I cant wait to take another class with her.

Thank you,
Dec 28, 2020
Escrow Coordinator
Shelly was amazing. She answered any questions I had and anytime I had a problem Shelly was right there to help. I loved receiving her random postcards of encouragement. I am going to miss those! She is so patient and so positive. She is very inspiring and I will miss seeing her weekly!

I would definitely recommend Shelly and the university. It was very educational and useful.
Dec 28, 2020
Escrow Assistant
Shelly Farra is the absolute best. She is always there to help with any questions we may have. Thank you for being you Shelly!!!!! :)
Dec 23, 2020
Escrow Officer
Shelly is a wonderful Coach/Instructor. Her positive attitude and outlook is such a motivator. I had the pleasure of taking part in the FNF Academy and am excited to gain more insight and skills from her in the Elite Escrow Training program. I am grateful to Shelly for her dedication to sharing her knowledge with others, helping to set so many up for future success.
Dec 16, 2020
Escrow Officer
Shelly Farra is one of a kind. She is an absolute gem. We could not have gotten to the level we have achieved without her expertise. Having come from an escrow desk she knew exactly what we were feeling and knew how to navigate the waters that we were in. With her help, we have not only grown in revenue, but in our characters and the way we communicate as a team. We are forever grateful for the wonderful attribution she is to the team! We consider her as our teammate!
Dec 16, 2020
Escrow Assistant
This was a great program and Shelly makes sure of that. She is incredibly supportive to everyone in the program both while the program is going on and beyond. That's a hard quality to find in someone and massively important in this industry in my opinion. This is a very stressful job that requires you to have a lot of knowledge and to know that you have people you can reach out to for clarification or an answer is wonderful.
Dec 16, 2020
Escrow Assistant
Shelly is absolutely the best! She reminds me of a sunshine, she is always bright and energetic. She is best the best teacher. I know she will always be a phone call or an e-mail away.

Thank you Shelly!!
Dec 16, 2020
Escrow Officer
I would absolutely recommend Coaching with Shelly Farra. She was amazing to work with and the knowledge she has was very helpful. Adriana Delavega and I work together as a team and Shelly taught us how to work together with more transparency, and open to different ideas, that has helped us in more ways than I can express. Our unit is growing in so many ways, and we can't thank her enough for everything she has done for us.
Dec 16, 2020
Escrow Assistant
Shelly was an amazing instructor doing my Academy class. Anytime I needed her help she was there. Shelly has a very upbeat and happy personality which is extremely helpful during what could be a stressful time.

I would recommend Shelly for any training class.
Dec 16, 2020
Escrow Assistant
To Whom It May Concern ~

Shelly has been such an inspiration to me. When I was informed that I had been enrolled in the Escrow Academy I was so nervous. I had only been in escrow for a total of 4 months and felt like I had so much to learn.

My very first class, Shelly made sure our environment comfortable with her positive and kindness that she radiates every, single class. I felt I could reach out at any given time and she never made me feel incompetent. That in itself, I believe, allows people to want to give 100 percent.

Overall, I recommend Shelly as she has such great knowledge in the Escrow field but most importantly she cares about her students and it shows.

Thank you Shelly for always being that positive inspiration and always finding time to answer any questions that came your way.

I miss you!
Sep 28, 2020
Escrow Officer
Shelly is a great lady and an excellent coach. She has been their for me all the way.
Sep 18, 2020
Escrow Officer
Shelly is amazing! She goes beyond all expectations to share her wealth of knowledge and experience to help others grow in their careers. Her mentoring has helped me improve my processes and gain efficiency. I could also always count on her positive energy to lift my spirits on a challenging day. Shelly is absolutely the best!
Dec 29, 2019
Escrow Officer
Shelly has been a true gift. She has helped me see my goals more clearly and also helped me see the way to a more successful future. I am so grateful for her coaching techniques and the program.
Dec 24, 2019
Escrow Assistant
Shelly is absolutely amazing! She is such a great leader, teacher, and very encouraging throughout whatever journey you are on. I could not recommend her enough!
Dec 23, 2019
Escrow officer
Shelly really did an amazing job managing the Escrow Academy. You can tell she is really passionate about her job and wanted all of us to succeed in the class. She was always there to address any questions or concerns and did it all with a wonderful positive upbeat attitude. I feel like I learned a lot of valuable information that will go a long way in my career in escrow. Tremendous thank you for the great classes and all your time, dedication and hard work!
Dec 23, 2019
Escrow Assistant Chicago Title Company
I cannot say enough to even begin to describe what an awesome coach and mentor Shelly Boyce was through our Escrow Academy program. Shelly came into the program a couple months after our classes started and I could immediately feel her passion for this program. She was so kind, and inspirational with her positive spirit and smile on each and every call. She always responded to my emails and questions, and trust me there were multiple emails and questions. You could tell she was really rooting for us to succeed. Shelly thank you for all you did to help us through this class, you are very much appreciated and I look forward to hopefully more training from you in the future!
Dec 21, 2019
Escrow Officer
Shelly is a very sweet person. She was very encouraging to me on a personal and professional level. I would definitely recommend Shelly as a coach.
Dec 20, 2019
Escrow Officer / LPO
Shelly is amazing! She is a great coach, she has been in the industry for many years as a closer and escrow manager. She knows what is expected of us each day and therefore is a great coach. Shelly is very approachable, whether you are having internal or external customer issues/concerns, you can trust Shelly will not only coach your through it but also keep it confidential. Thank you Shelly for always encouraging me to be better tomorrow :)
Dec 20, 2019
Escrow Officer
Shelly has been so encouraging and supportive during this coaching program. She really listen and understands personal and work circumstances and coaches to find solutions. I would recommend her to my colleague.
Dec 20, 2019
Escrow
Shelly is awesome!! Always greeting me with a smile on her face (which I can hear in her voice) She gives the gentle encouragement that I need to stay on task. She is always available with an alternative option or ideas on how to accomplish your goals. I would absolutely recommend this wonderful group of coaches to anyone!!
Dec 19, 2019
Escrow Assistant
I really enjoyed the training classes with Shelly. She is such a great instructor with warm and fun personality. She really cares about the trainees and does everything she can to help them learn and succeed in their escrow positions. Thank you again, Shelly!
Dec 19, 2019
Escrow Officer
Shelly is wonderful! She has a cutting-edge personality. Thank you Shelly for teaching the Academy it was a great experience.
Dec 16, 2019
Escrow Officer
I have been very fortunate to have Shelly as my coach, she is there if I need her for support and guidance, she has truly made the coaching a great experience, she truly lifts you up and her can do attitude is awesome.
Dec 16, 2019
I have been very fortunate to have Shelly as my coach, she is there if I need her for support and guidance, she has truly made the coaching a great experience, she truly lifts you up and her can do attitude is awesome.

Fidelity National Title Group Management Team - Team Members