Shelly Farra

VP, Department Manager for FNF Elite Escrow Coaching Fidelity National Title Group Management Team
Shelly Farra exudes kindness and positivity in every aspect of her life. It is rare to see her without a smile on her face! Born in Portland, OR, Shelly made Vancouver, WA her home in 2000 until April of 2020. Shelly made a change and moved to Arizona where she now lives with her beautiful daughter, Hayden.

Shelly has over 27 years of experience in the title and escrow industry. She started as a receptionist and worked her way up to Escrow Officer and Branch Manager for Fidelity National Title in Vancouver, WA where she built an exceptional team culture and a created a standard for excellence that she now brings to Elite Escrow Coaching and Education team.

Shelly takes pride in providing superior customer service to all customers and works hard to achieve meaningful relationships. She thrives on helping people, is a team player, and always goes the extra mile. Shelly loves finding the best in people and strives to help others succeed. These attributes make Shelly a brilliant Success Coach and the Manager of the FNF Elite Escrow Coaching and Education Team!
Mar 29, 2022
Escrow Officer
Shelly is amazing. She is super supportive and kind. There were moments during the coaching program where I struggled, but our one-on-one phone calls always made me feel better. She helped to push me out of my comfort zone while still making me feel at ease. Thank you Shelly!
Mar 28, 2022
Escrow Officer/LPO/Aiding Officer
Shelly has been a leader and coach on a couple trainings I have had. When i approached my management for additional training, I was given Shelly's information and we spoke over a couple of weeks to determine the best trainings and path for me to reach my goals. She is a fabulous listener and a great communicator. Shelly is extremely encouraging and engaging. I always felt like I was talking with a friend when we conversed - it was easy and natural. I am so pleased with how far I have come with what was offered in our sessions and I hope to work with her again in the near future.
Mar 28, 2022
Escrow Officer / Branch Manager
Shelly Farra is amazing!
Shelly was the constant encourager to keep going! Keep doing better.
Even when i was falling behind a little bit, I really felt the advice and support from Shelly was encouraging and inspiring! Very positive and very upbeat.
I definitely recommend Shelly.
Thank you!


Mar 28, 2022
Branch Manager- Escrow Officer
I don't even know where to begin on how much I have learned and grown from coaching. I have now been working with Shelly with coaching for 4 years and throughout that time I have been held accountable, encouraged, listened to, and have grown not only in my professional world but my personal world as well. Shelly has been one of my biggest cheerleaders and my sound of reason. I am forever greatful for coaching and Shelly.
Mar 23, 2022
Escrow Officer
Shelly is a fabulous coach! She was a great motivator and inspiration in helping me think outside the box to reach my goals. I appreciated her positive attitude and feel that it has rubbed off. I hope that I can provide these same attributes to the people I will be training with in Escrow.
Mar 23, 2022
Escrow Manager
I truly enjoyed having Shelly as my Coach/Mentor through the coaching program! She was always supportive, encouraging & understanding of what I was going through as well as providing suggestions on how to handle or discuss options of situations that would come up. I feel she could always relate as she had been through some of the same challenges of managing and the Escrow side of the business. I appreciate her so much and happy I was given the opportunity to experience this program. I love her personality and getting to know each other during this growth experience and being able to have fun while doing it!
Mar 23, 2022
Branch Manager for Fidelity National Title
Shelly is phenomenal at what she does. I was blessed to have her as a coach for The Leadership Development Program and I am a much better leader because of it. She is supportive, encouraging and personable. I would not be the manager I am today if it weren't for her and I will continue to develop and utilize the skills she helped guide me with. She unlocked a side of me I didn't know was there and I am better for it, both professionally and personally.
Mar 23, 2022
Escrow Officer
Shelly was absolutely Fantastic! She was very encouraging and gave me great advise on getting my order count up, being more personable, and my favorite thing was that she pushed me to make myself and family a top priority! She is so genuine and made coaching fun!
Mar 22, 2022
Escrow Officer
Shelly is one of the most professional, uplifting people I have ever encountered. She is wonderful at helping you challenge yourself and get out of your comfort zone WITHOUT making you feel overwhelmed or out of your league. I cannot thank her enough for helping me get through escrow coaching! She made it an excellent and unforgettable experience! :)
Mar 22, 2022
Escrow Officer / LPO
I just finished the Elite Escrow Coaching program and cannot say enough about Shelly and her support. She is amazing at this and has great ideas and experience.

I would highly recommend Shelly !
Dec 21, 2021
Sr Escrow Officer
Shelly was consistently supportive and I truly felt she knew where I was coming from. I did drop the ball here and there on conference calls on certain days where I was slammed but she did understand. I didn't feel like I was getting my hand slapped with a ruler when I didn't follow the program entirely. Bless Shelly for being upbeat and doing her job! Thank you.
Dec 15, 2021
Escrow Officer
Shelly is an amazing coach. She's supportive, kind, and so much fun! I had the opportunity to meet her in person and she is a gem. Thank you Shelly for being wonderful you. I am so grateful for you!!
Dec 14, 2021
Escrow Officer
Shelly is so fabulously supportive! She has the knowledge and experience to back up her advice, and her flexibility allows for thinking outside the box. I truly enjoyed all of my chats with Shelly and always had a few takeaways and action steps after each call.
Sep 7, 2021
Escrow Officer
Shelly was amazing, I learned so much from her. Her enthusiasm and knowledge really made the whole learning process a positive experience.
Sep 3, 2021
Escrow assistant
Shelly was wonderful all the way through our academy class. She was helpful anytime I had questions and was very knowledgeable.
Thank you so much Shelly for being you :)
Sep 2, 2021
Office Manager
FNF Academy is a wonderful benefit for employees. I thoroughly enjoyed the entire experience. I've only been in this line of business for a short period of time but I certainly believe I received a well rounded understanding of escrow/title insurance.

Shelly was very energetic, engaged, and supportive throughout the entire program. She was always willing to take the time to address any questions or concerns you had along the way. She was very knowledgeable about every topic and made learning fun. Shelly is definitely an asset to Fidelity National!
Sep 1, 2021
Escrow Assistant
Shelly is a very understanding and supportive teacher. She is easy to talk to and is fast to respond to all emails. She is extremely knowledgeable and I really enjoyed learning from her. I am grateful to have her as a resource!
Sep 1, 2021
Title Assistant
Shelly is a wonderful coach and truly has a heart for the success of each of her students! She is knowledgeable, energetic, and supportive. The class is a great place for someone new to escrow to gain a wealth of information for a long and successful career.
Aug 31, 2021
Escrow Assistant
Shelly was an amazing teacher who was always willing to take the time to help anyone who had questions. She's very knowledgeable and she cares about each and every one of her students. I loved learning from her and hope that I can continue to learn from Shelly!
Aug 31, 2021
Escrow Assistant
Shelly is a wonderful, supportive teacher. She was entirely enthusiastic and engaging for each class and chose great guest speakers. I'm grateful for her knowledge and and her never ending understanding of what it means to be new at something.
Aug 31, 2021
Escrow Assistant
Shelly is amazing coach! She is very knowledgeable, helpful and kind. Thanks to her, I have grown and learned a lot after attending the academy.
Aug 31, 2021
Assistant Escrow Officer
Shelly is a great teacher. She listens and interacts and really made the virtual class setting engaging! Thanks for the great class! Hoping to take some refreshers with her in the future.
Aug 31, 2021
Escrow Assistant
I have been in my position for over 3 years and still found so many "nuggets" to take away for my daily work. I found Shelly to be organized, informative in the subjects and very experienced coaching.
I highly recommend her for anyone who has a team member ready to take it the next level.
Aug 31, 2021
Escrow Assistant
Shelly was amazing, Always willing to help and is full of knowledge.
Aug 31, 2021
Escrow Assistant
Shelly was able to make the pandora's box of escrow knowledge structured and understandable. She met us where we were at and guided us to where we needed to be. It was a great experience having Shelly as an instructor!

Fidelity National Title Group Management Team - Team Members