Shelly Farra

VP, Department Manager for FNF Elite Escrow Coaching Fidelity National Title Group Management Team
Shelly Farra exudes kindness and positivity in every aspect of her life. It is rare to see her without a smile on her face! Born in Portland, OR, Shelly made Vancouver, WA her home in 2000 until April of 2020. Shelly made a change and moved to Arizona where she now lives with her beautiful daughter, Hayden.

Shelly has over 27 years of experience in the title and escrow industry. She started as a receptionist and worked her way up to Escrow Officer and Branch Manager for Fidelity National Title in Vancouver, WA where she built an exceptional team culture and a created a standard for excellence that she now brings to Elite Escrow Coaching and Education team.

Shelly takes pride in providing superior customer service to all customers and works hard to achieve meaningful relationships. She thrives on helping people, is a team player, and always goes the extra mile. Shelly loves finding the best in people and strives to help others succeed. These attributes make Shelly a brilliant Success Coach and the Manager of the FNF Elite Escrow Coaching and Education Team!
2 days ago
Escrow Officer AVP
Shelly has been my personal coach thru the elite coaching classes.I just love her to pieces. She has taught me numerous healthy boundaries with clients and the best trick ever, to turn off your email notifications. Game changer!!!!. I got to meet her in person at the Envision Escrow seminar this year and boy we are truly blessed to have this team on our side and helping us change the narrative how we work with task and more boundaries with clients. Thanks for all you do and for all the motivation thru the years. You Rock !!! highly recommend the classes and courses.
Sep 30, 2022
Escrow Officer
Shelly did a spectacular Coaching job! I could never have made the progress I did if not for Shelly's guidance and encouragement. I did not know what to expect from this "class". I was surprised that it was so much fun AND enlightening to me about so many things; my strengths, my weaknesses, a new way of thinking about my habits, structuring my day. I am grateful to have been given this opportunity for personal and professional growth and new friendships. Thank you!!
Sep 30, 2022
Escrow Officer
I really enjoyed having Shelly as a coach. She was mindful of the circumstances of both my professional and personal life and provided action items to help me succeed in both, as well as keep appropriate balance. It was a great experience, thanks Shelly!
Sep 30, 2022
Escrow Officer
Shelly is supportive and very approachable. I enjoyed working with her during my coaching/training process. Her years in escrow help her understand what it is we need to market ourselves behind the desk. I am using her “tips and tricks” everyday to expand and grow my desk. She has also helped my growth as a new branch manager. I know I could reach out anytime for help or guidance and she would help with a smile on her face.
Sep 26, 2022
Escrow Officer/Branch Manager
I can't tell you how much my coaching with Shelly has helped improve me and my team's performance. She taught me many valuable skills to see and think about things in a different light, while also teaching me very valuable methods to work through my day. She can motivate you like none other.

If you get the opportunity to work with her, take it, the lessons learned will be some that you carry through the rest of your career.
Sep 26, 2022
Escrow Officer
Shelly is Amazing inside and out, she genuinely cares for each individual she comes in contact with. She is a wonderful coach and such a great inspiration! Thank you for all that you have done for me Shelly.
Sep 26, 2022
Escrow Officer
I had a great experience and Shelly did an amazing job. She was very easy to talk to and I learned so much about myself and my confidence has grown immensely.
Sep 22, 2022
Escrow Officer
I was very lucky to have Shelly as my coach for my training course! As a new closer this year Shelly helped me hone in on my work processes so that I could be an efficient closer. I learned so many good tips through this program on not only how to get new clients but to also maintain my current clients as well. Shelly was always there if I had any questions or needed any tips!
Sep 20, 2022
Love Love Love Shelly! She is always positive and upbeat and bringing smiles to all those around her!
Sep 20, 2022
Escrow Officer
Shelley is such a wonderful person inside and out and I believe that's what makes her such a great escrow coach. She is so easy to talk to, super kind, motivating and has very realistic yet positive outlook. Going through the escrow coaching program with her guiding me along the way was such a privilege and I will be forever grateful. Thank you for an educational and memorable experience Shelley!
Sep 20, 2022
AVP/Branch Manager
Words cannot adequately describe Shelly's style, technique and vision. It's her action, compassion and caring that will help you see a better path, keep a positive attitude and kick you in the behind when needed! It's easy to get lost in day to day minutiae and she's helped me see past that and stay focused on a bigger picture. I highly recommend these classes for those wanting to stay informed and relevant in their career path, whether you've been in the industry for a long time or are new. You'll come away with a new perspective and desire to succeed!
Aug 2, 2022
NCS Walnut Creek Escrow Manager/Escrow Officer
Shelly is a very positive and uplifting person. I am enjoying working through the leadership program with her.
Jul 8, 2022
Escrow Officer
Shelley is just simply put the BEST!! I had the incredible opportunity to have her as my coach and her ideas and words of encouragement and support were always appreciated. Amazing listener. Always made me feel like she was my biggest fan. Thank you Shelly for EVERYTHING!
Jul 8, 2022
Escrow Officer
Shelly was awesome. Very easy to work with and suggested some great ideas. She was also able to get me set up with Reach150 which we are in the process of working into our system on my team.
Jul 6, 2022
Escrow Officer
Shelly is AMAZING!! Truly love her !! She has been such a great asset and person in my life. Shes a wonderful coach and always coming up with the next best suggestion or idea! I would recommend her as a coach 1000 times over!
Jun 28, 2022
Escrow Closer/Branch Manager
Shelly is amazing! I am so happy that I was able to do the leadership training with her, she is super friendly, patient, kind and a great listener. I think it was super helpful that she had a background as an Escrow Closer with a super busy desk taking on the leadership role. I would recommend her all day long!
Jun 28, 2022
Escrow Officer
We are all very lucky to have Shelly as a part of our team. She is just incredibly kind and positive, always going above and beyond to check in and see how I am doing. On everyone of our one on one calls I felt heard and was given great advice everytime! Just always full of joy and great ideas and a my number one fan throughout this whole coaching program! Thank you so much Shelly for everything! You are AWESOME!!
Mar 29, 2022
Escrow Officer
Shelly is amazing. She is super supportive and kind. There were moments during the coaching program where I struggled, but our one-on-one phone calls always made me feel better. She helped to push me out of my comfort zone while still making me feel at ease. Thank you Shelly!
Mar 28, 2022
Escrow Officer/LPO/Aiding Officer
Shelly has been a leader and coach on a couple trainings I have had. When i approached my management for additional training, I was given Shelly's information and we spoke over a couple of weeks to determine the best trainings and path for me to reach my goals. She is a fabulous listener and a great communicator. Shelly is extremely encouraging and engaging. I always felt like I was talking with a friend when we conversed - it was easy and natural. I am so pleased with how far I have come with what was offered in our sessions and I hope to work with her again in the near future.
Mar 28, 2022
Escrow Officer / Branch Manager
Shelly Farra is amazing!
Shelly was the constant encourager to keep going! Keep doing better.
Even when i was falling behind a little bit, I really felt the advice and support from Shelly was encouraging and inspiring! Very positive and very upbeat.
I definitely recommend Shelly.
Thank you!


Mar 28, 2022
Branch Manager- Escrow Officer
I don't even know where to begin on how much I have learned and grown from coaching. I have now been working with Shelly with coaching for 4 years and throughout that time I have been held accountable, encouraged, listened to, and have grown not only in my professional world but my personal world as well. Shelly has been one of my biggest cheerleaders and my sound of reason. I am forever greatful for coaching and Shelly.
Mar 23, 2022
Escrow Officer
Shelly is a fabulous coach! She was a great motivator and inspiration in helping me think outside the box to reach my goals. I appreciated her positive attitude and feel that it has rubbed off. I hope that I can provide these same attributes to the people I will be training with in Escrow.
Mar 23, 2022
Escrow Manager
I truly enjoyed having Shelly as my Coach/Mentor through the coaching program! She was always supportive, encouraging & understanding of what I was going through as well as providing suggestions on how to handle or discuss options of situations that would come up. I feel she could always relate as she had been through some of the same challenges of managing and the Escrow side of the business. I appreciate her so much and happy I was given the opportunity to experience this program. I love her personality and getting to know each other during this growth experience and being able to have fun while doing it!
Mar 23, 2022
Branch Manager for Fidelity National Title
Shelly is phenomenal at what she does. I was blessed to have her as a coach for The Leadership Development Program and I am a much better leader because of it. She is supportive, encouraging and personable. I would not be the manager I am today if it weren't for her and I will continue to develop and utilize the skills she helped guide me with. She unlocked a side of me I didn't know was there and I am better for it, both professionally and personally.
Mar 23, 2022
Escrow Officer
Shelly was absolutely Fantastic! She was very encouraging and gave me great advise on getting my order count up, being more personable, and my favorite thing was that she pushed me to make myself and family a top priority! She is so genuine and made coaching fun!

Fidelity National Title Group Management Team - Team Members