With origins that can be traced back 150 years, Fidelity National Title Insurance Company, through its underwriting subsidiaries, is one of the nation's premier real estate service companies, providing title insurance and other real estate-related products and services.
Fidelity employees are committed to providing our customers with a level of satisfaction that is unparalleled in the title insurance industry. Based on our experience and expertise, we are confident that you'll appreciate the Fidelity Difference.
About
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Kosei Nagata
Escrow Officer
Wendy Gomes
AVP, Branch Manager, Escrow Officer
Tori LaPolla
AVP, Escrow Officer
Deni Kawauchi
VP | Hawaii Escrow Operations Manager
Rose Bento
AVP, Escrow Officer
Reta Chin
VP, Sales Manager, State of Hawaii
Cody Day
Assistant Vice President/ Sales Executive
Mercy Palmer
AVP, Sales Executive
TV
Tori did a great job in assisting me as I sold a condo in Maui Hawaii. I had never sold property in Hawaii and Tori"s assistance was very important in helping me through all the paper work. I would be more than happy to recommend her to anyone requiring escrow services in MAUI.
CS
Christy Sakamoto
recommends
Kosei Nagata
Mar 26, 2025
Kosei Nagata was very professional and answered all of my questions in a timely manner. He was efficient and friendly as well. He definitely made the process as easy as possible.
A
Anonymous
recommends
Tori LaPolla
Mar 26, 2025
The closing went very smoothly. We would work with Tori LaPolla again in the future.
DM
Tori is fantastic. She captured every detail quickly and efficiently. I highly recommend.
Kosei goes above and beyond to make the entire transaction smooth. He is flexible, dependable, and responsive through changes and unexpected circumstances. In addition, he is easy and fun to work with!
PW
Tori and her team took great care of us as we purchased our home on Maui! We knew where we stood at each step of the process and any questions were answered thoroughly and quickly. We appreciated the great service and friendly help!
SW
Tori is fantastic... as always!!!
Always cheerful. Always helpful. Always on top of everything with needed info at her fingertips.
Always a joy to work with!
I'm so grateful for her!
Always cheerful. Always helpful. Always on top of everything with needed info at her fingertips.
Always a joy to work with!
I'm so grateful for her!
GH
Wendy Gomes is a gem and Fidelity is lucky to have her. Experienced, smart, good at what she does. Worked with her for 40+ years and always experienced excellent service.
NB
Always a pleasure working with Tori LaPolla, and Mercy at Fidelity Escrow.
OA
Osman A Eladnani
recommends
Tori LaPolla
Mar 3, 2025
Tori LaPolla is kind and professional. She made a complex task so easy and even pleasurable. With Gratitude and appreciation.
Osman and Gertraud Eladnani
Osman and Gertraud Eladnani
NT
Tori was a huge asset to me in my transaction. She was very responsive, and communicated promptly and clearly. She patiently helped my buyer through the necessary paperwork on her end, and I gladly recommend her for your next escrow.
PL
All of the escrow officers and staff is always so welcoming if you have questions or need help. And the return calls and emails promptly. Even outside business hours.
RH
Working with Rose Bento was an absolute pleasure! Her professionalism, attention to detail, and expertise made the entire escrow process smooth and stress-free. She was always available to answer any questions, providing clear and thorough explanations every step of the way. Rose and her team commitment to excellent customer service and efficiency ensured that everything stayed on track. I highly recommend Rose Bento to anyone in need of a reliable and knowledgeable escrow officer!
GM
Wendy is professional and responsive and cool. What more would you want? �Recommended.
NB
I have had the pleasure of working with Tori LaPolla on multiple transactions, and she is truly one of the best in the business. Her professionalism, attention to detail, and commitment to providing a seamless escrow process make her an invaluable partner in any real estate transaction.
If you're looking for an escrow officer who is knowledgeable, efficient, and an absolute pleasure to work with, I highly recommend Tori LaPolla at Fidelity National Title. She is a true asset to the industry!
If you're looking for an escrow officer who is knowledgeable, efficient, and an absolute pleasure to work with, I highly recommend Tori LaPolla at Fidelity National Title. She is a true asset to the industry!
TA
Kosei was awesome; he reached out to all parties involved shortly after he received notice of us opening escrow, and helped facilitate an early close.
RR
Robert R Dryden
recommends
Tori LaPolla
Feb 5, 2025
Tori did a wonderful job, in a very short escrow. She was able to answer all of our questions very quickly. A true professional.
ES
Elisa Suetake
recommends
Kosei Nagata
Jan 29, 2025
My parents recently purchased a home here on Maui, and Kosei eased the most stressful part of the process. Wiring large sums of money are nerve-racking, and Kosei quickly recognized that my parents would be more comfortable speaking in their native language of Japanese. He immediately switched the conversation to Japanese for them! This extraordinary shift demonstrates Kosei's incredible level of empathy, compassion, and customer service that is above and beyond what we would've ever expected. Domo arigato, Kosei. We'll always be recommending you!
KS
Wendy Gomes and the Upcountry Fidelity office are always responsive and knowledgeable. I appreciate working with them. Thanks so much for another successful closing!
NK
Tori was very patient and helpful. I would highly recommend her services. She was especially helpful during the final signing. Thank you, thank you to Fidelity When I was a Real Estate Broker, I used Pam Teal until she moved.
AM
Tori, Michelle, Mercy and the Fidelity Team are Fantastic to work with! Love them to the Moon and Back!
MS
Kosei and his team are my go to people for all my escrows, they are exceptional at what they do and they always deliver. I can ask for more than that. I highly recommend them for any escrow services and needs.
CM
Kosei Nagata has always provided the most extraordinary services possible. His vast knowledge and professionalism are exemplary.
The efficiency and service he provides to clients is of the highest level.
The efficiency and service he provides to clients is of the highest level.
RA
Kosei and his team were always professional and timely with communications. We had a quick cash closing so time was of essence, and the FNT Lahaina team delivered!
DC
Tori,
Thank you for making this such an easy transaction !!
I felt so bad giving you the Harbor Lights sale, but Maui Sunset is a step up.
Happy New Year and we look forward to working with you in 2025 !!
Sincerely, David Cudlipp
Thank you for making this such an easy transaction !!
I felt so bad giving you the Harbor Lights sale, but Maui Sunset is a step up.
Happy New Year and we look forward to working with you in 2025 !!
Sincerely, David Cudlipp
