Tori's real estate experience began in 2001, as Escrow Manager, and eventually, Executive Assistant to one of West Maui's top producing Real Estate Broker/Owners. She transitioned to escrow in 2012, as an Escrow Officer and Branch Manager for a locally based national title company, and has been with Fidelity National Title since 2015.
Passionate about people and providing excellence in customer service, Tori strives to put people first while closing her transactions on time. Tori's utmost care of the clients and principals to the transactions are well known in the industry.
About Me
AVP, Escrow Officer
Fidelity National Title Maui
Kosei Nagata
Escrow Officer
Wendy Gomes
AVP, Branch Manager, Escrow Officer
Deni Kawauchi
VP | Hawaii Escrow Operations Manager
Rose Bento
AVP, Escrow Officer
Reta Chin
VP, Sales Manager, State of Hawaii
Cody Day
Assistant Vice President/ Sales Executive
Mercy Palmer
AVP, Sales Executive
DC
Tori,
Thank you for making this such an easy transaction !!
I felt so bad giving you the Harbor Lights sale, but Maui Sunset is a step up.
Happy New Year and we look forward to working with you in 2025 !!
Sincerely, David Cudlipp
Thank you for making this such an easy transaction !!
I felt so bad giving you the Harbor Lights sale, but Maui Sunset is a step up.
Happy New Year and we look forward to working with you in 2025 !!
Sincerely, David Cudlipp
SH
Tori has great attention to detail, very responsive and was available to help at all hours, even in dealing with different time zones. Tori was also very pleasant and accommodating.
DR
Tori is our go to escrow officer. Quick to respond and very attentive to detail. We are very happy with her professionalism. Consistent which is important in the escrow transaction. Reta is great support and there to jump in if needed.
A
Very knowledgeable, helpful and efficient. Would definitely recommend her.
LS
Tori LaPolla is great to work with, always a pleasure to work with her and the team
DE
I love working with Tori LaPalla. Tori goes above and beyond to help her clients reach the finish line. Her communication is clear and concise. She is also responsive and eager to help!
DC
Tori always for a professional job !! This time I gave her Harbor Lights in Kahului which reminds me of the projects in Brooklyn.
We received the same quality service.
I am giving Tori a more luxury property to handle today to make her feel better !!
We received the same quality service.
I am giving Tori a more luxury property to handle today to make her feel better !!
JM
Angels do exist! Tori was awesome throughout the whole process of finally becoming a homeowner. Not only did she go above and beyond during the whole escrow process, she met our very demanding window to make things happen. Tori was always there when we had questions, which was quite often. She kept our stress levels to a minimum!
If anyone is looking for a professional title company, I would highly recommend Fidelity National Title and Tori LaPolla.
If anyone is looking for a professional title company, I would highly recommend Fidelity National Title and Tori LaPolla.
DF
Tori is as sharp as a tack, I would not hesitate to refer her to new clients and transactions.
JB
Tori was a gem to work with. Every piece of information that I needed was sent to me right away and was quick to answer my many questions along the way. When I was unsure of something I could count on Tori to patiently explain it to me. This was at times a very stressful process and Tori was always able to make it easy for me.
I would also like to point out that Michelle Hebron was also a big help to me along the way. Many times if Tori was busy Michelle explained and answered all my questions.
I always felt like I was in good hands. Thanks you for the great experience.
I would also like to point out that Michelle Hebron was also a big help to me along the way. Many times if Tori was busy Michelle explained and answered all my questions.
I always felt like I was in good hands. Thanks you for the great experience.
JG
Tori was a joy to deal with and extremely efficient. She promptly answered all of my questions and made the escrow process simple, even with a 6 hour time zone difference. I would hight recommend Tori and Fidelity National.
CW
Tori did a great job, kept communications clear at every step.
CW
Tori did a great job, kept communications clear at every step.
CB
Tori LaPolla is Great! Thank you, Tori, for all your help!
CL
Tori and team are the best!
MR
Thank you, Tori, for your excellent escrow service on our sellers' transaction; your professionalism, efficiency, and personal attention made a significant difference and were greatly appreciated.
LW
Tori is always available.
DH
love them!
DS
Great job. You and your team deserve a raise...
AG
Tori & her team did an excellent job on the recent sale of my home on Maui. As a Real Estate Broker, sometimes we make the hardest clients in our own transactions and Tori was flawless!
ST
When purchasing our new home Tori made every step of the title process easy.. I highly recommend her!!
Mahalo Tori!
Mahalo Tori!
LS
Tori LaPolla and Michelle Hebron are awesome team, will recommend them as your escrow team
AW
Tori LaPolla was a pleasure to work with. As always she was very knowledgeable, responsive and my clients were very appreciative of her. I have worked with Tori in this industry for decades and my escrows are always handled easily, efficiently and successfully.
LW
I recommend Tori Lapolla and staff in Wailea they went above and beyond to sign a client on Fathers Day so we could close on time. Mahalo Lesa
SS
Tori LaPolla & her team at Fidelity are magnificent to work with. Tori is very responsive to emails, messages, questions from buyers & sellers. Her demeanor is calm & helpful in some very stressful situations. Tori is so good at explaining confusing things to my clients & assists them through the escrow process. I would highly recommend Tori LaPolla and her team at Fidelity for all of your escrow needs!
