Kim Rafael

Escrow Officer Fidelity National Title Napa
As an escrow officer with Fidelity National Title, I am focused on providing exceptional service to my real estate and lender clients. I have established myself as an expert in my field and strive to be a reliable and consistent resource while exceeding the expectations of both my new and loyal clients. I have 25 years of real estate experience. My Team and I, closed 400 transactions in 2017. I use my knowledge, training and dedication to provide you and your clients with the excellent service you deserve. Outside of work, I love spending my free time with my family and enjoying the outdoors. I look forward to getting to know you.
Nov 6, 2020
I had the privilege of working with Kim at Fidelity for selling my home and for buying my new home. She is very friendly, nice and welcoming. She made this whole process easy and without to much effort. I recommend Kim at Fidelity.
Nov 4, 2020
Kim did an amazing job on our loan. She was courteous, professional and calm in the midst of occasional challenges. She definitely knew her stuff and we were pleased with her knowledge and expertise. Would highly recommend her!!!
Nov 2, 2020
Kim is a joy to work with!
Oct 29, 2020
HR Director
Kim was very responsive and always quick to follow up throughout the process. We would definitely work with Kim again in the future.
May 12, 2020
Loan Officer
I've worked with Kim since 2002. She does an excellent job with escrow. She is very responsive to my needs as a loan officer, she's great with the customer's, her signing's are efficient and fast and her team is easy to work with. I highly recommend Kim!
May 2, 2020
Always a pleasure to work with Kim!
Mar 30, 2020
Kim was so personable, responsive and easy to work with! We can not recommend her services enough! She is very professional and delightful to talk to. She answered all of our questions and remained responsive well after our loan closed. We are so happy we chose her!
Mar 24, 2020

Very professional, took the necessary steps to complete the transaction in a judicious and pragmatic sequence to complete. I strongly recommend working with her.
Mar 20, 2020
Top Producing Realtor
Kim did an amazing job recently on this transaction. She was tremendous and communicated all the way through to get it done!
Jan 30, 2020
I recommend Kim Rafael to all of my clients as an Escrow Office for one simple reason. Kim is the consummate professional. She is always on top of every transaction and goes the extra mile to make sure my clients are well-informed and know that their escrow is in good hands.
Jan 30, 2020
Real estate agent
Kim and her assistant Liz have done an amazing job everytime I have brought an escrow to Fidelity. Some escrows are easy and some more complex. I am fully confident they will always be available to help.
Jan 4, 2020
I can not say enough about Kim Rafael. She is by far the BEST escrow officer I have ever had the opportunity to use in a transaction!
Dec 10, 2019
Kim Rafael is the best escrow officer, she always goes above and beyond to help.
Nov 29, 2019
We would highly recommend Kim for her professionalism and patience during this challenging transaction. Handled everything beautifully for a successful conclusion. A thorough communicator, and team player, Kim always kept everything moving in the right direction.
Nov 28, 2019
Very professional and responsive
Nov 27, 2019
Very professional
Nov 26, 2019
I had the pleasure of working with Kim Rafael for the first time since I have recently moved to Napa County. Kim is an absolute wealth of knowledge and is a joy to work with. Here professionalism is one that would be hard to match. This was an extremely tricky escrow and she navigated through this with enthusiasm and was very communicative with us during this process. My buyers were able to move in to their new home before the holidays and for that I am very grateful! I highly recommend Kim and she will definitely be the escrow officer of choice for me for all transactions moving forward. Christine Jensen Sotheby's International Realty.
Nov 22, 2019
Kim was exceptional throughout this escrow - professional, courteous, patient and kept both myself and my client informed every step of the way. My client, the buyer, was living out of the country for most of the transaction and Kim made sure all documents were to my client in a timely fashion so deadlines could be met. Plan B was in place, should a mobile notary be needed, if my client had not been able to fly back to Napa to sign her closing documents. Thank you, Kim and Fidelity National Title!
Nov 22, 2019
Kim Rafael is the absolute best at what she does. I am always happy to have her on my team.
Nov 19, 2019
We handed Kim a very difficult escrow with three sellers who had inherited the property. Kim had to clear unusual liens that appeared on the preliminary title report and she went the extra mile to accomplish this. She also kept good communications with all parties and arranged for three separate signings for the sellers. We enjoyed working with her and look forward to another escrow with her.
Nov 19, 2019
Kim Rafael makes every transaction seem easy....even when I know its not. My clients are always given VIP treatment! Thank you Kim for helping my clients!
Nov 19, 2019
Kim Rafael and Liz are amazing to work with. They always keep me in the loop and my clients are well taken care of. I will definitely use Kim Rafael again!
Nov 19, 2019
Executive Representative
If you are looking for superior customer service and follow through Mrs. Rafael will not disappoint. She is an expert in her job role and is always going above and beyond to ensure 100% customer satisfaction. Her follow through, support, kindness and professionalism makes any real estate experience a smooth and successful experience. Kim hold's true to her word and gets the job done.
Nov 18, 2019
Real Estate Consultant
Kim Rafael is the consummate professional. She handled my personal resident property purchase with extreme care and knowledge. It was a rather complicated and potentially difficult escrow with a lot of moving parts and interested parties. Kim made it a smooth and stress free transition that successfully closed in a short period of time. I am a real estate broker in a number of western states where I have represented buyers and sellers in well over a thousand transactions and have had quite a few closing officers (Agents) and I would place Kim at the top. I would recommend Kim Rafael to anyone and will use her again when and if the opportunity presents itself.
Nov 16, 2019
We were very impressed with Kim and highly recommend her. She provided exceptional service throughout our transaction!

Fidelity National Title Napa - Team Members