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Kim Rafael

Escrow Officer Fidelity National Title Napa
As a senior escrow officer with Fidelity National Title and one of the top producers, I am focused on providing exceptional service to my real estate and lender clients. I have established myself as an expert in my field and strive to be a reliable and consistent resource while exceeding the expectations of both my new and loyal clients. I have 28 years of real estate experience. My Team and I, closed 400 transactions in 2017. I use my knowledge, training and dedication to provide you and your clients with the excellent service you deserve. Outside of work, I love spending my free time with my family and enjoying the outdoors. I look forward to getting to know you.
Mar 15, 2024
Kim was amazing, everything was clearly communicated and she was incredibly helpful with any questions we had.
Mar 11, 2024
Director of Maintenance, Operations and Transportation
Kim was with us through the entire time from start to finish. She made the process easy and simple. She was professional and courteous. I will highly recommend her to anyone seeking help with going through a house purchase. Your company is lucky to have a person like Kim Rafael. She has shown great knowledge and care when it came to our purchase. As long as she works for you, I will always recommend the people I know to you. Thank you so much Kim and God bless.
Mar 11, 2024
Realtor
Great job Kim! Loved the communication! Such a smooth escrow, thank you!
Mar 1, 2024
Kim is fantastic to work with. She is very communicative and keeps all parties in the loop throughout the transaction. She has gone over and above for our clients on multiple occasions and I highly recommend her for your escrow needs.
Feb 28, 2024
Kim Rafael is the best escrow officer out there! I always recommend her to my clients.
Feb 12, 2024
Kim is a true professional this was recognized by my clients and is great reflection on me.
Feb 2, 2024
Kim and er team go above and beyond to keep me, my transaction coordinator and sellers and buyers up to date during the transaction.
Constantly communicating with the lender, shepherding the loan process keeps them on their toes and moving forward to a successful close.
Jan 27, 2024
Kim Rafael was fantastic to work, gave regular updates, was patient with a difficult situation and stayed focused every step of the way! Very grateful for her expertise!!!
Jan 16, 2024
Kim and Liz did and exceptional job as always. When I have an escrow, I want to bring it to them. Their communication and professionalism is the best I have found.
Jan 12, 2024
Kim was very professional, prompt and competent. She was a pleasure to work with.
Jan 2, 2024
Right from the beginning of opening escrow, Kim Rafael, made the process super simple. She was always available to answer even our simplest of questions. There was never even the slightest issue during escrow. I would highly recommend using Kim for your escrow needs.
Nov 18, 2023
Kim Rafael and her team did an excellent job on the transaction. They are my go to team when I open escrow. Keep me fully informed and go above and beyond expectations.
Nov 17, 2023
Kim was amazing from beginning to the end of my transaction. Her customer service and super friendly demeanor were so appreciated through the process. I, without a doubt, would recommend her to anyone. Thank you KIm!!!
Nov 14, 2023
Homeowners
We recently worked with Kim on the sale of our current home and the purchase of our new home as well. Both of these processes were very lengthy and difficult but Kim helped us navigate the processes with confidence and surety. Her knowledge of the complicated details, superior availability and organization kept us in the know and on track to close both deals within a day of each other and helped us realize our new home dream. We can easily recommend her for all of your title needs.
Nov 2, 2023
Kim and Liz are an amazing team. Their communication is top-notch. If possible I will bring every transaction to Fidelity.

Thanks again
Oct 26, 2023
Kim was extremely professional and so wonderful to work with. She was organized, timely, and went the extra mile to accommodate our schedule. There were absolutely no hiccups with Kim’s attention to detail and the closing went very smoothly.
Oct 2, 2023
It was pleasure working with Kim Rafael. We purchased a lot in Santa Rosa (Fountain Grove) and her part in the process went smoothly and pleasantly.

I would highly recommend Kim and Fidelity National Title Napa to anyone. There really is a difference in title companies and Kim epitomizes excellence in this field.
Sep 26, 2023
I recently had the pleasure of working with Kim and her team and they made the whole process stress free. They immediately responded to calls and emails, always with a jovial tone, and told me not to worry when I explained I was traveling on closing day and wanted to make sure my wire transfer would make it through on time. Not only were they professional but kind so they managed to make this process a pleasure.
Sep 22, 2023
Co-owner of Bertolone Realty
I had the opportunity to work with Kim Rafael recently. She was smart, efficient, pleasant to myself and my clients, and always available for questions and reminders. I would definitely work with her again! Thanks Kim!
Sep 22, 2023
Kim was was on top of things and was extremely pleasant and professional to work with.
Sep 21, 2023
Kim and her team were fantastic! They were professional, very nice and attentive. They answered all of our questions and guided us in a timely and professional manner. Highly recommend and will definitely use their service again!
Sep 14, 2023
Kim was amazing as always. Her and her team are always on top of it and keep you updated throughout the transaction. I love working with Fidelity National Title in Napa! I highly recommend their services.
Sep 8, 2023
Executive Vice President
Great follow up. Fantastic attitude and very efficient and knowledgeable
Things went very smooth right down to the end. Thanks so much
Sep 8, 2023
Kim and the team at First Fidelity were very easy to work with, super attentive and available, professional, and made what was an overall stressful relocation for my family considerably less so. She made us feel like we were life long clients, and confident in our decision making in purchasing our new home. You are certainly in good hands with her.
Sep 8, 2023
Kim handled everything smoothly, with poise and organization. !00% happy with her work.

Fidelity National Title Napa - Team Members