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Charlene Valencia

Escrow Officer Fidelity National Title of Hawaii
Charlene Valencia attended Niu Valley Intermediate & Kaiser High School and is thrilled to be back on the Island of Oahu!

For the past two decades, Charlene has been closing some of the most complex real estate transactions ranging from new construction, 1031 Exchanges to Residential and Commercial transactions on the mainland in California. Understanding that transactions can be emotionally charged by all parties, she brings a level of professionalism and expertise that helps in reassuring her clients while successfully closing transactions.

When not closing escrows, Charlene is spending time with her husband, Sam, and their 3 children, Nick, Bella, and Sophia. She is an animal lover and adores her dog, Koa and Princess, the cat. She enjoys the local culinary scene the Hawaiian culture offers, cheering on Bella in her volleyball tournaments, supporting Sophia in her bowling tournaments, doing every ocean activity there is while enjoying a barbeque with family and friends. Be on the lookout! If she has a camera in hand, you may end up in one of her photographs as photography is another passion of hers.
Yesterday
Branch Manager
It was a pleasure to work with Charlene! She was pro-active with communication, setting up the file, and all the way through the escrow. She made the process easy, and I would love to work with her again!
Mar 1, 2024
Hi, Im Jem and the EA of Stephanie Band. We both worked with Charlene for our recently closed deal. We really appreciate her work ethics and her help in order for us to close the transaction smoothly. She handled our queries and update us in a timely manner. We highly recommend her and looking forward to be working with her in our future transactions.
Feb 29, 2024
Realtor
Charlene was great to work with and kept us informed throughout the escrow process
Feb 26, 2024
Homeowner
Working with Charlene was a pleasure. She helped me with numerous issues regarding my home sale and to better understand the Escrow process. Without doubt a true professional from start to finish. I would highly recommend Charlene to anyone or to any Realtor who is involved with home sales. Thank you Charlene, stay safe, stay healthy and try to enjoy everyday. V/R, Jim Crabb
Feb 13, 2024
Owner
It was a pleasure working with Charlene Valencia. She is the consummate professional. She made the entire process pain free! She was always available and highly efficient. Highest recommendation.
Feb 10, 2024
Realtor
Charlene was very helpful in explaining documents to my clients during closing. Very personable and ready to tackle any questions. Thank you for a smooth and successful transaction.
Feb 5, 2024
Principal Broker
Charlene was professional, efficient and communicative throughout the transaction.
Nov 7, 2023
Realtor
Charlene came through in a pinch when the previous escrow officer had to leave the escrow, We were late, many months into a VA assumable with a non responsive lender. She came through for us by pressing the lender and pushing us past the goal line to closing! Well done and many mahalos!
Nov 7, 2023
Carlene was very helpful and diligent dealing with our less-than-cooperative and horribly unresponsive lender. She kept the pressure on to get all final closing documents and did a phenomenal job of keeping us looped in on where things stood throughout. Highly recommended.
Nov 4, 2023
Charlene had the best incongruent communication skills of any escrow I have met on Oahu !!!
Nov 3, 2023
Realtor
Charlene is one of the best agent that I have worked with in a longtime !!! I will definitely recommend her as well as use her again in my next transaction . Highly satisfied !

Regards , Robert Huber RA SFR
RS-66836
RB-21841
Aug 31, 2023
Broker at re/max honolulu
Charlene did an excellent job
Keeping in touch and making sure the transition went smoothly
Jun 8, 2023
Principal Broker
I have worked with Fidelity National title for over 18 years. Charlene started a few months ago here in Hawaii, and every transaction that I have sent her, she has gone above board to assist me. She is my dedicated escrow officer, keep up the good work Charlene and congratulations on another closing.
Jun 8, 2023
Real Estate Broker
Charlene was fantastic throughout our transaction. It's always a pleasure to work with an escrow officer who is responsive and truly cares about the clients involved in the transaction. Can't wait to do it again!
May 9, 2023
President
Charlene was phenomenal. I thoroughly enjoyed working with her throughout the entire process. On top of that, she went above and beyond for all parties involved. She surpassed all expectations with what was asked and required of her in many ways to make sure the property closed. I definitely will be recommending Charlene to people in the future.
May 2, 2023
Charlene is truly amazing! She helped us overcome all the unexpected obstacles during this short closing. Thank you again for her assistance and a successful closing!
Apr 4, 2023
RA
Aloha,

Charlene Valencia had phoned me directly upon seeing a condominium in Waikiki I was listing. From the very start of our professional relationship, Charlene's competent and exceptional attitude for care and customer service was apparent. During the escrow process, I felt confident asking and leaning on Charlene to help me fulfill my role as a realtor for my clients. Every step of the process was eased by Charlene's professionalism and attention to detail. Not only did Charlene assist me with the sale for my clients, but also helped my company provide many titles for a state registration project for short term rentals in Honolulu.

I highly recommend Charlene Valencia as a team member for any property sale, purchase, or general escrow service. She definitely knows what she is doing!

Jill Fields
Equity Hawaii RA
Koko Resorts
Mar 28, 2023
Broker-In-Charge
Just wanted to to take this moment to let you know how much we appreciated working with you. You were so easy to communicate with every step of the way and very accommodating. I know that the escrow process can be confusing, but you handled it like a champion to the very end.

Thank you for your help!

Bob Allen, BIC, R
Help-U-Sell Honolulu Properties
Mar 28, 2023
Senior Loan Processor
Extremely knowledgeable, professional, and Charlene is just a great person to work with!
Mar 27, 2023
Charlene went above and beyond to get what was needed done. Always professional and personable.
Nov 9, 2022
Charlene Valencia is highly recommended. I have worked with Charlene for many years in transactions - as both a Buyer and a Seller - and Charlene has handled these escrows for me. Thank you, Charlene!
Nov 7, 2022
Realtor with Coldwell Banker
Charlene is the only title officer I would ever recommend to any client. She is professional, always on top of things and personable. Really going to miss her...
Nov 3, 2022
Broker Realtor
I absolutely love Charlene! She is the best escrow officer I've ever worked with! I'm so sad that she moved away but Hawaiu is very lucky to have her to work as an Escrow officer! She always goes way beyond the extra mile for everyone. I've worked with multiple Escrow officers and nonbody compares to her amazing service! She is truly missed here in Sonoma County! Best wishes Charlene! Thank you so much for all the years of your wonderful professional service.
Oct 25, 2022
Real Eatate Agent
Charlene is a fantastic escrow officer and escrow department manager. Her leadership skills are exceptional and her professionalism and friendly nature makes her outstanding in her field.i
Oct 24, 2022
Loan Officer
Charlene is always a pleasure to work with.

She knows her stuff and on the rare occasion where something unusual comes up (usually on one of my files) she is willing to do the research to find out how to solve the problem.

Plus, she is great with clients, being able to handle them smoothly even when a difficult situation arises.

Fidelity National Title of Hawaii - Team Members