Kerra Wong

AVP, Escrow Officer Fidelity National Title of Hawaii
Kerra’s experience in Escrow over the past 14 years has been a learning experience. She enjoys working with buyers and sellers and going through the process of their real estate transaction. Even with all of the changes in the industry there is always something new to learn.

Outside of escrow Kerra enjoys spending time with family, especially with her nephews & nieces. They are a blast and very entertaining! Also spending time with friends whether it's shopping, eating, hanging out or going to sporting events. Traveling is always a fun adventure, she hopes to squeeze in a trip outside of the country sometime soon!
May 11, 2020
Kerra was professional and responsive during this transaction. I appreciated her prompt reply to my communications.
May 6, 2020
Working hard even through Covid 19 crisis, thank you!
Jan 28, 2020
Kerra was very responsive and knowledgeable of many areas concerning our sales transaction , including 1031 exchange and putting the right contact with Seller looking to do a 1031 Exchange. Kerra cares about supporting me and asks often if I need help with anything else. She has a very kind sense of nature and attentive to the business details all at the same time!
Dec 19, 2019
Kerra Wong and her Team were excellent and responsive all the way! Highly recommend!!
Nov 1, 2019
Kerra is an exceptional escrow officer. . I know real estate agents are not the easiest group with which to work, but she handles us with good communication and respect.
Sep 23, 2019
Kerra is friendly, helpful and very quick to respond! I would highly recommend choosing her for your title and escrow needs!
Aug 31, 2019
Kerra, is exceptional. In all the years I've worked with her she has not let me down...always working hours-weekends and late night hours to be sure transaction works smoothly. I'm sure it's not only for me but it is awesome to get an email at 8 pm at night or Sundays.
Aug 30, 2019
Kerra is consistent in delivering professional, accurate services.
Aug 16, 2019
Liz Hughes did an excellent job. She was thorough, detail oriented and kept all parties completely informed from start to finish. Liz is a true professional and an absolute pleasure to work with. I highly recommend her and look forward to our next transaction together.
Aug 15, 2019
Kerra Wong helped my Canadian client with the sad and difficult process of removing her husband from title after he passed away. Kerra was professional and knowledgeable about the process, and did a wonderful job with our closing.
Aug 9, 2019
Kerra Wong was knowledgeable and prompt to response, easy to talk to, very helpful and professional. She even met us at signing in a different branch that we requested, Aiea. I'm grateful to have a good team to work with. Thank you!
Aug 7, 2019
Kerra Wong was very responsive and on top of it for our escrow closing. REO's or foreclosures are not the easiest transaction to work with but she handled it well.
Jul 27, 2019
Kerra Wong is a phenomenal escrow officer who was one step ahead of the game throughout our transaction. She could be trusted to get the job done and kept everyone updated and reassured the whole time.
Jul 26, 2019
Kerra was great to work with! She was great and easy to work with.
Jul 25, 2019
In the last three months, I have has Kerra Wong help me with two difficult transactions & she successfully closed. Her assistant Liz Hughes was also a big asset since she always answered her phone and performed the necessary items which was requested by the bank and Pennymac with very short notice. Thank you very much Kerra & Liz. It made my job less stressful. Their expertise & immediate action is greatly appreciated....Aloha...Anne I. W. Keamo (R)
Jun 23, 2019
Kerra Wong was very knowledgeable, helpfhuf, professional & patient. She has a great sense of humor & always ca
Jun 17, 2019
Copy of letter that was sent on 5/11/2019. Feel free to edit/condense: Aloha, Allyson Asam & I are presently working with Kerra Wong on a transaction for a home purchase in Kahaluu. Needless to say, when we first received the Preliminary report, it was filled with an unusual amount of exceptions due to numerous easements. I immediately reached out to Kerra and she very graciously acknowledged our concern & reassured me that she will seek answers to the questions we had. A meeting was scheduled to go over the exceptions so that they may be explained to our client. During that meeting, Kalani, from your Title department sat in & went over each exception with simple clarity & made everything crystal clear to everyone. He also offered to continue research on a matter which was a puzzle to all in that meeting. Several days later, we received documentation that Kalani was able to miraculously find and solve the last piece of mystery that will immensely affect our clients enjoyment & value of her new purchase. The service & professionalism that these two have provided is over & beyond what I have experienced in my over 30 years of practicing real estate so Ally & I feel we had to reach out & acknowledge them. Sincerely, Joey Eaton Realtor
May 10, 2019
Kerra, Is a great Escrow Officer. Would diffidently love to work with her again!
Apr 19, 2019
For Kerra Wong, Escrow Officer: We offer our greatest appreciation for Kerra & her timely and always-positive support of our recent transaction. While escrow & title issues can become frustrating at times, Kerra always brings a quick reply & her good heart and spirit to the process. We at Elite Pacific Properties are adding Kerra & Fidelity to our 5-Star Referral Center! Yaay, Kerra! Forrest Arnold RB-19948, Big Island
Mar 26, 2019
Kerra Wong and her team always do an awesome job in every transaction I've done with them!
Feb 28, 2019
Professional, Available and Effective.
Feb 21, 2019
Kerra, is always so pleasant no matter what the circumstance. She someone you always want to talk with....brightens my day. I can always rely on her whenever I need help.
Feb 1, 2019
Kerra had to go over and above to deal with the Seller on a small Leasehold condo, a nasty foreclosure that had been in escrow 5 years on another offer that fell through. We got this one done in two months. She and her assistant were on it daily between my Buyer needing to get into the condo to live and the Seller who does not do any electronics and had to be dealt with either in person or mail and fax. A foreclosure is never easy, but we did it in 60 days. Mahalo Jeudi
Dec 8, 2018
Liz seems to be able to pull everything together to get recording accomplished out of disaster.
Nov 16, 2018
Liz Hughes is the best... She makes my REO transactions seamless!

Fidelity National Title of Hawaii - Team Members