Mercy Palmer

AVP, Sales Executive Fidelity National Title of Hawaii
My experience in the real estate started in the 1990's with a background in the real estate appraising, real estate agent/assistant, and title/escrow services. While at Fidelity, I have received the President’s Club Award, based on sales volume for several years. Earning the award for the Top 2% for the FNF group in the United States.

The thirst to learn and embrace technology in this ever changing industry has helped support our clients with new and positive ideas to help their business.
Feb 8, 2022
Operations Manager
I love working with Mercy! She always answers the phone when I call, and she is quick to help me with any situation we are encountering with a transaction. If she doesn't have the answer, which isn't often, she will get if for me or get me in touch with the person who has the answers. Mercy and the team at Fidelity National is top-notch!
Jan 25, 2022
Mercy is always on point and takes to time to understand our needs. All around fantastic person and a pleasure to work with.
Jan 24, 2022
Sales Agent
Mercy is by far one of my favorite aspects of my career in Real Eatate. Not only is she professional, and kind, she is spot on. Very helpful and prompt. I would recommend anyone I know to Mercy and her company of professionals. Not sure if I want to share her. Anyyone who has the pleasure of working with her is lucky.
Christina Lynch
Tyler Coons Maui
Keller Williams
Jan 24, 2022
Principal Broker, Berkshire Hathaway Hawaii Island Properties
Mercy is incredibly knowledgeable, responsive and always happy to lend a helping hand. Her experience and work ethic is second to none, and she is a true asset to our industry. If you haven’t yet had the pleasure to work with Mercy, I highly recommend you give her a call.
Jan 24, 2022
Broker in Charge (Maui), Hawaii Life
Mercy always does an outstanding job! She is extremely helpful, responsive, thorough, and it is always a pleasure to work with her. On top of it all, she is an incredibly nice, fun person. When I ask Mercy for help with something, I know I don't need to worry about it -- it will be done well. I strongly recommend Mercy!
Jan 24, 2022
Mercy is always so helpful and prompt! WE love working with Mercy & the team!! First on my list to reach out to when we need anything as we always know Mercy will get it done for us and quick! Trustworthy, professional & FUN!
Aug 12, 2019
Realtor (S)
Professional, upbeat, always very positive and willing to assist! I have known and worked with Mercy for more than 10 years now and she rocks. Escrow officers, assistants and sales reps at Fidelity are great to work with. They do what they say they will do and are proactive and super professional. Mercy, you rock! Thank you for all you have been doing for me over the years. Let's work on the next escrow together! Mahalo nui loa.
Dec 17, 2018
Director of Social Sales

Mercy is an innovate sales executive who is dedicated to not only her personal growth but that of her clients as well. She has shown a proven commitment to mastering the art of social selling and continues to push herself outside of the comfort zone.
Dec 5, 2018
Marvin Gaye said it best!
Oh things ain't what they used to be, NO NO"
If you were to look up Aloha in the dictionary, you will find yourself a smiling photo of Mercy looking right back at. She always brings her A game and is super supportive to our team. Big mahalo for everything Mercy you ROCK!
Dec 5, 2018
Mercy has been extremely helpful and full of resources as I begin my real estate business here on Maui. She is always ready to help & I’m grateful to have her assistance. Looking forward to working with Fidelity for a long time.
Nov 23, 2017
Mercy is always on it. She is one of the most responsive people I have had the pleasure to work with. Her knowledge in all areas of Real Estate such an asset. In this business you need to have people you can count on and Mercy is one of those people.
Sep 15, 2017
Realtor Salesperson
Mercy is one of the most responsive people in our industry. Her knowledge and professionalism shines through and she is one of the primary reasons I can confidently refer my clients to Fidelity. She gives “Have Mercy” a whole new meaning as I know I like to Have Mercy working on my behalf.
Sep 15, 2017
To whom it may concern, Mercy is a true professional! Given her many years in the Real Estate industry, she has a deep and solid understanding of the challenges industry professionals, buyers and sellers can be faced with, and what the clients needs are. Mercy's upbeat and positive "can do" attitude is contagious and she's a joy to work with and be around. When issues arise Mercy is the person who swiftly takes charge and ensure a positive outcome. Mercy is the best!
Sep 9, 2017
R (S)
Mercy has been great to work with. She is always available to help when you ask - which is amazing when you think about how many people she helps! No matter how many of us there are, you always feel like you're the only one! Mahalo Mercy!
Sep 8, 2017
Mercy is my GO TO person at Fidelity. Extremely comforting to have a person in the know to get questions answered and always a delight to deal with!
Sep 7, 2017
Brokerage Owner
I have been working with Mercy many years. She has taken excellent care of our team. Her friendly, positive personality makes her a pleasure to do business with, and I can always depend on her professionalism and creativity to make my business easier. What more could you ask for?
Sep 7, 2017
Real Estate sales
Mercy has been and continues to be an incredible resource for me and my clients. She is always quick to respond to inquires and questions. Her amazing knowledge of the process of escrow and the fine details that can help get the transactions to the closing table have been invaluable to me.
Mercy has a wonderful support team through out her company and you can feel confident someone is always there to help.
I highly recommend her for her professionalism and knowledge but also because I am proud to call her a dear friend as well!
Mahalo Mercy!
Sep 5, 2017
Realtor Broker
"Mercy Palmer has been helping for me for years and now for my partner,Leah Lambros Realtor(S), in real estate. Her superior knowledge, experience and professionalism has done wonders for my business in the past and definitely for our future needs. She is almost always available for our phone calls and including times when she is off island. Her quick response, along with her willingness to accommodate without waiver makes Mercy Palmer our "go to" person for all our real estate needs. In addition, with Reta Chin- Chiarella now along side Mercy at Fidelity have become a force second to none."
Sep 5, 2017
"Mercy is fantastic she has great ideas which helps out my team. She makes our job easier. Thank you for your talent, friendship and professionalism. I highly recommend Mercy."
Sep 1, 2017
Principal Broker Maui Earth Realty
Mercy Palmer takes such good care of my clients, both Buyer and Sellers. I am so appreciative of Mercy's attention to detail and caring personality, I'm always happy when I know my clients are in her hands.
Sep 1, 2017
Mercy has shared so many Fidelity tools such as FidelityAgent, which helps me with my business! Having a long relationship with Mercy, she is prompt to my occupational needs. While there are several companies to choose from, my first and only choice is Fidelity.
Kimberly Gurgone
Harris Hawaii Realty Group
Aug 30, 2017
Mercy Palmer is AMAZING. She just makes my job that much easier. She is dedicated, hard working, organized, accountable and always fun to work with. She has the most easy going approach to a stressful environment and I am so thankful to have her. If you need an escrow company that really cares and is there for you I recommend Mercy and the whole Fidelity team. You will thank me. Aloha, Leah Fleming @ West Maui Land.
Aug 24, 2017
Prinicipal Broker Epic Realty LLC
Mercy is responsive, professional, efficient, knowledgeable, energetic and driven! Love her work ethic, positive responses and commitment to her profession!
Jul 24, 2017
Broker Salesperson
Mercy does a great job with tons of Aloha! She is always available to assist with my business needs. I would highly recommend her to anyone.
Sep 25, 2015
Real Estate Sales
Mercy is always so quick with her turn-around time and effective ideas, super helpful, too! She's the best, definitely using her every time! Mahalo Mercy, rock star status:-)

Fidelity National Title of Hawaii - Team Members