Stephanie Hong

AVP, Escrow Officer Fidelity National Title of Hawaii
Stephanie's commitment to providing the highest level of customer service and professionalism will leave her clients reassured that their escrow and title transactions will be smooth, successful and close in a timely manner.
Jun 19, 2020
Stephanie was prompt with all her replies and professional through every step of the transaction. Look forward to working with her again.
May 27, 2020
Stephanie went above and beyond for my Sellers in this transaction. When we encountered an issue she was prepared with the solution. Very thankful to have Stephanie as our escrow officer. Great customer service!
May 24, 2020
Although Stephanie Hong was requested by the seller, she was great for my buyer start to finish. All communication was timely, professional, she was able to answer all my clients questions. Stephanie was knowledgable, professional and has a wonderful, pleasant personality, a pleasure to work with.
May 7, 2020
Stephanie Hong was wonderful to work with. Great communication and problem solving!
Feb 7, 2020
Stephanie Hong was always available when I had any questions. She's very polite and professional. I look forward to another successful transaction with Stephanie!
Jan 11, 2020
Great Job on a quick close during the holidays no less!
Dec 19, 2019
Stephanie Hong, She goes above and beyond for her clients, responsive and knowledgeable of the protocols and procedures to make a transaction go smooth.
Dec 10, 2019
Stephanie Hong and her team did an excellent job handling the escrow file. She answered my client's questions promptly and was very flexible with their schedule when signing closing documents. She went on vacation during our transaction but still responded to phone calls and emails - even late at night! That's a dedicated escrow officer!
Dec 10, 2019
Stephanie Hong did an excellent job resolving a very old title issue with the property! I was very impressed the way she went absolutely above and beyond to solve the last minute issue. She made numerous calls to mainland lender very early in the morning and updated us on the status in daily basis. I didn't have to wonder or worried about the progress during �this �could've been very stressful' time.Because of her dedication, we were able to remove the issue at the end and my Buyer has a clean title! I am very thankful for her help. Thank you stephanie!
Aug 27, 2019
Stephanie Hong is responsive, helpful and friendly. She was courteous, knowledgeable and solution oriented. I look forward to working with her again! Thank you Steph!
Jul 30, 2019
We had an extremely quick closing. Stephanie Hong was responsive, proactive, and made every part of the transaction smooth. She was flexible and worked hard to meet all deadlines. I would recommend her again and again for any of your escrow needs. :)
Jul 26, 2019
Stephanie Hong provided excellent customer service and was responsive throughout the transaction with my clients. As a realtor, I strive to ensure that my clients are well taken care of and Stephanie exceeded our expectations. Thank you!
Jul 24, 2019
Stephanie and her assistants were always prompt in providing information and we had no problems closing this transaction ahead of schedule.
Jun 13, 2019
Stephanie is so reliable! She handled everything from the get go. I'm so thankful to have her on my team. She is so on it and I plan to use her for escrow services as much as I can!
Jun 12, 2019
Stephanie and her team are my go to escrow officers. When I come to them with a problem, they are ready with a solution. Her professionalism and customer service is some of the best that I've experienced in our industry.
May 16, 2019
Stephanie Hong is a true professional, responsive ,organized doesn't make excuses and is PRO-ACTIVE
Apr 8, 2019
Captain, United States Army
Stephanie is a consummate professional whose thoroughness made my first sale by owner transaction easy. Her attention to detail and willingness to immediately respond to questions regarding the processing of our transaction alleviated all my worries and stress that normally accompanies these large transactions. Not only is Stephanie great at the technical aspect of her job, she is also dedicated to excellent customer service. As a manager, I would welcome Stephanie on any team I was apart of--without hesitation. Your organization is extremely lucky to have Stephanie for she is a huge asset that represents your brand to the fullest.
Apr 3, 2019
Stephanie Hong did a great job. She went above and beyond to get this escrow closed, even over the weekend.
Mar 14, 2019
This has been an extremely difficult escrow -- probably most challenging one I had since I was licensed in 2005. However, Stephanie Hong was very diligent and on top of things and fair. She made sure that all parties were well informed and made it possible for us to close. I highly recommend her to others.
Jan 17, 2019
Stephanie Hong provides superior customer service beyond basic standards. She responds on short notice to all inquiries and is prompt in delivering and assisting agents to deliver documents. She has handled several transactions for me that were difficult cases and smoothly came thru with documents even working the weekend and traveling to clients location in Makaha to get documents signed on a Sunday evening. If you are looking for a super star, great escrow officer Stephanie Hong is your go to person. Thank you Steph!!
Dec 28, 2018
Stephanie worked tirelessly to get this escrow closed out from start to finish. She had a solution for every obstacle that we encountered, and I can't wait to utilize her services in the future.
Dec 3, 2018
Stephanie Hong goes above and beyond the call of duty. I cannot say enough good things about her work ethic, diligence, strong and clear communication, and lastly her kindness!! she is absolutely phenomenal! Thank you so much steph! looking forward to sending more escrows your way! appreciate you!
Nov 1, 2018
Stephanie, was great to work with. Very professional, responsive, and she went above and beyond.
Oct 13, 2018
Stephanie Hong is an outstanding Escrow Officer. From day one her professionalism and excellent communication skills has been an asset to our real estate transactions. Our clients are very comfortable contacting her with any questions. We value Stephanie as part of our transaction team and will continue to have her as our preferred Escrow Officer.
Sep 10, 2018
Stephanie Hong provides an exceptional service. She is attention to details and very nice to work with.

Fidelity National Title of Hawaii - Team Members