Stephanie Hong

AVP, Escrow Officer Fidelity National Title of Hawaii
Stephanie's commitment to providing the highest level of customer service and professionalism will leave her clients reassured that their escrow and title transactions will be smooth, successful and close in a timely manner.
May 8, 2021
Stephanie Hong is professional, kind, efficient, proactive, helpful and responsive. Thank you Stephanie for your 5 star service, and work ethic! My clients and I are very thankful for all you do!
Nov 28, 2020
We had a great experience with Cynthia Ong and Stephanie Hong at Fidelity National Title. They were professional, very responsive and made our job easier. Our clients were pleased with the escrow service. Thank you.
Oct 31, 2020
Stephanie was very helpful and amazing in handling this closing. She was very patient and accomodating to my client. Thank you so much Stephanie.
Oct 29, 2020
Stephanie did a fabulous job and she has definitely earned my trust! First-time buyers are often challenging to work with just because emotions are high and there are tons of questions about each step of the process. This particular Buyer read every line of every document and Stephanie was there to promptly respond with complete answers to keep him at ease. It could have been a much more stressful experience but Stephanie, and Cynthia, both came through to keep us focused! Looking forward to the next one!
Oct 5, 2020
Stephanie has been a life line in getting my escrows done in a timely manner. She has great communication skills and is very knowledgeable when it comes to getting the resources needed to complete my escrow. I�ve worked with many escrow officers in the past and can see how passionate Stephanie is about her job. Although her workload is full, she seems to be very organized and has a system to ensure that the job gets done on time. I�m a dedicated fan of Stephanie Hong!
Sep 21, 2020
Stephanie Hong was always available to answer any questions during escrow; very professional and pleasant to talk to.

I would recommend her to any Realtor!

Mahalo Stephanie!
Aug 24, 2020
I have worked with Stephanie Hong both as a Buyer's Agent and a Seller's Agent. She does awesome work and is always there to respond to my questions.
Aug 3, 2020
Stephanie is always very helpful, knowledgeable and proactive. I appreciate her professionalism, kindness and willingness to accommodate the client. I am honored to continue to work alongside her. Thank you for all that you do Steph!
Jun 19, 2020
Stephanie was prompt with all her replies and professional through every step of the transaction. Look forward to working with her again.
May 27, 2020
Stephanie went above and beyond for my Sellers in this transaction. When we encountered an issue she was prepared with the solution. Very thankful to have Stephanie as our escrow officer. Great customer service!
May 24, 2020
Although Stephanie Hong was requested by the seller, she was great for my buyer start to finish. All communication was timely, professional, she was able to answer all my clients questions. Stephanie was knowledgable, professional and has a wonderful, pleasant personality, a pleasure to work with.
May 7, 2020
Stephanie Hong was wonderful to work with. Great communication and problem solving!
Feb 7, 2020
Stephanie Hong was always available when I had any questions. She's very polite and professional. I look forward to another successful transaction with Stephanie!
Jan 11, 2020
Great Job on a quick close during the holidays no less!
Dec 19, 2019
Stephanie Hong, She goes above and beyond for her clients, responsive and knowledgeable of the protocols and procedures to make a transaction go smooth.
Dec 10, 2019
Stephanie Hong and her team did an excellent job handling the escrow file. She answered my client's questions promptly and was very flexible with their schedule when signing closing documents. She went on vacation during our transaction but still responded to phone calls and emails - even late at night! That's a dedicated escrow officer!
Dec 10, 2019
Stephanie Hong did an excellent job resolving a very old title issue with the property! I was very impressed the way she went absolutely above and beyond to solve the last minute issue. She made numerous calls to mainland lender very early in the morning and updated us on the status in daily basis. I didn't have to wonder or worried about the progress during �this �could've been very stressful' time.Because of her dedication, we were able to remove the issue at the end and my Buyer has a clean title! I am very thankful for her help. Thank you stephanie!
Aug 27, 2019
Stephanie Hong is responsive, helpful and friendly. She was courteous, knowledgeable and solution oriented. I look forward to working with her again! Thank you Steph!
Jul 30, 2019
We had an extremely quick closing. Stephanie Hong was responsive, proactive, and made every part of the transaction smooth. She was flexible and worked hard to meet all deadlines. I would recommend her again and again for any of your escrow needs. :)
Jul 26, 2019
Stephanie Hong provided excellent customer service and was responsive throughout the transaction with my clients. As a realtor, I strive to ensure that my clients are well taken care of and Stephanie exceeded our expectations. Thank you!
Jul 24, 2019
Stephanie and her assistants were always prompt in providing information and we had no problems closing this transaction ahead of schedule.
Jun 13, 2019
Stephanie is so reliable! She handled everything from the get go. I'm so thankful to have her on my team. She is so on it and I plan to use her for escrow services as much as I can!
Jun 12, 2019
Stephanie and her team are my go to escrow officers. When I come to them with a problem, they are ready with a solution. Her professionalism and customer service is some of the best that I've experienced in our industry.
May 16, 2019
Stephanie Hong is a true professional, responsive ,organized doesn't make excuses and is PRO-ACTIVE
Apr 8, 2019
Captain, United States Army
Stephanie is a consummate professional whose thoroughness made my first sale by owner transaction easy. Her attention to detail and willingness to immediately respond to questions regarding the processing of our transaction alleviated all my worries and stress that normally accompanies these large transactions. Not only is Stephanie great at the technical aspect of her job, she is also dedicated to excellent customer service. As a manager, I would welcome Stephanie on any team I was apart of--without hesitation. Your organization is extremely lucky to have Stephanie for she is a huge asset that represents your brand to the fullest.

Fidelity National Title of Hawaii - Team Members