Monica Smith

AVP | Escrow Officer Fidelity National Title of Hawaii
Monica began in the Title and Escrow Industry in 1987 as a receptionist, and began closing escrows in 1989. With a wide range of industry experience; working every type of transaction from Residential, Commercial, Builder/Developer, and everything in between; she was eventually promoted to Branch Manager in 1993. In 2010, Monica moved to Hawaii and earned her stripes in paradise while working REO Transactions as the Nation recovered from the fall of the housing market.

Monica is dedicated to helping her clients navigate the closing process, while providing each of her customers the highest level of support. She strongly believes that relationships are the key to good business and works diligently to make sure that every client knows how important they are to her.
With over 32 years in the Title and Escrow industry, Monica has gained the industry expertise that is crucial in being your partner in success here in Hawaii.

Monica is passionate about life with her Husband, Children, Granddaughters… and Major League Baseball! (Go Cards!!) She enjoys traveling, camping and volunteering with special needs children.
May 5, 2020
I have had the pleasure of working with Monica on several occasions now. She has always gone above and beyond to help. She takes the time to make sure everyone understands things right down to the tiny details.
Feb 14, 2020
Realtor
A pleasure to work w/Monica. Great Escrow Officer who gets escrow closed.
Feb 1, 2020
Monica L Smith at Fidelity is a pleasure to work with. Monica is professional, friendly & answers her phone.
Dec 11, 2019
Sales Manager - Homebridge Financial Services
I have worked with Monica on many transacations and love working with her. She exemplifies the Fidelity culture of always doing whatever it takes to get the job done. She is professional, personable and extremely knowledgeable. I highly recommend her for all your escrow needs.
Nov 27, 2019
Real Estate Agent
Monica did a great job helping me out on a few escrows. I did not start out with her as my escrow officer, she stepped in during a time of need and did a great job. I appreciate her help and her response time and the way she communicated with my clients. Mahalo Monica!!!
Oct 29, 2019
Hawaii Life Real Estate Brokers Realtor
Monica was absolutely amazing to work with. Extremely efficient and responded to all of my questions with grace and understanding. Looking forward to working together soon !
Oct 3, 2019
Monica Smith was one of the best experiences I have had with an escrow person and I have been a broker over 30 years. I think you should give her a raise :) I usually use [another company] but her service was so good I just may switch!
Sep 27, 2019
Realtor, Clark Realty- Waimea Office
Monica does an amazing job of taking care of my clients the way I do, with honesty, professionalism, and follow-through. There's nothing better than having an escrow officer you can consider part of your "team" in business. I would highly recommend Monica Smith to give your clients the TLC they deserve!
Sep 14, 2019
Monica is on top of it, like always! Getting things done quickly and efficiently! Thanks, Monica!
Aug 14, 2019
Once again Fidelity National Title has exceeded our expectations. My first time using Monica Smith and from the very beginning it was great. She made an appointment with my seller before he left the island, just so both sides would have a face behind the names. Great connection and made for a smooth process throughout. Thank you Monica, will be using you again.
Jul 11, 2019
As always, Monica is a rockstar!! :) Thanks again Monica!!
Jun 19, 2019
Monica is so easy to work with! Always quick to respond and very professional! Thank you Monica!
May 17, 2019
Loan Consultant
Come back!! ;)
That's how many of us feel- because Monica did a great job and was always thorough and helped get things to the finish line. Her communication is on point- never leaving you wondering where things were in the process.
She's also very helpful in helping you understand the business when you're new(er). I've appreciated working with her in my support role- and wish she was still available to continue helping our customers.
Good lady to have working with your team!
May 17, 2019
Loan Constultant
She is phenomenal. You will not be disappointed. :)
May 15, 2019
Real Estate Broker
Monica is great! She is very personable with my clients and show true patiences and follow through when it really matters most. Your escrow files and clients deserve Monica to take you to the finish line!
May 10, 2019
Business Manager to CEO
Monica is one of the best escrow officers around. Her pleasant demeanor and how she handles the transactions from open to close is far superior. Attention to detail is key and she works hard on all details.
May 9, 2019
Branch Manager
Having been in the mortgage industry for over 28 years Monica Smith is by far one of the top escrow officers I have ever had the privilege to work with. If I were to give her a 1-10 rating it would have to be a 10+. We will miss her here in Oregon and Hawaii you are very fortunate to have her on the Island. All the best to you Monica! Jim and the team at Northwest Mortgage Advisors
May 8, 2019
CEO - Central Oregon Truck Co.
I deal in multiple properties and regular sales. I have found Monica to be very detailed, professional with high quality work. The best thing is for those with busy schedules she is super accommodating and helpful. Having everything done timely and being flexible with her schedule and even often times coming to me for closings. I would highly recommend her to anyone!
May 8, 2019
Brookwood Homes Inc
Monica is by far one of the best escrow agents I've worked with in 23 years of business. She always follows through and works hard to make all transactions go as smoothly as possible. I always looked forward to closing with Monica knowing it would be seamless.
May 8, 2019
Loan Processor
Monica is excellent to work with. She is always willing to answer questions, I would highly recommend her.
May 6, 2019
Retired Escrow Officer
I have worked with Monica for several years and found her to be one of the most hardworking, conscientious escrow officers I have met. So much so, that I referred all my clients to her prior to my retiring. She was always willing to jump in and help other coworkers when things would get busy on their desks.
May 6, 2019
Real Estate Agent
Monica has the patience of a saint! She walked me through my very first escrow, answering a million questions I had. She has since done many more transactions for me. Monica truly cares for everyone she works with, from agents to clients to co-workers, and it shows. We became fast friends when I moved to Oregon, and we all will miss her here. Hawaii is lucky to have her!
May 6, 2019
Loan Officer
Monica was wonderful to work with -- I was sad to see her move out of state. She is a real pro, always staying on top of things and keeping in touch with me and my clients. I highly recommend Monica. She is the best!
May 6, 2019
CFO
Monica handled all aspects of lot/home closing details on a fast moving development project. She made the process as simple as could be for the ownership group and did so with a professional and amicable demeanor. We were very sorry to lose her to her move.
May 5, 2019
Broker
Monica has been fabulous on all my closing. My Buyers more than liked her expertise and communication skills. I would recommend her for sure!

Fidelity National Title of Hawaii - Team Members