Lisa Otto

Branch Manager/LPO Fidelity National Title Puyallup
I love the constant and continual challenge of learning new things and with almost 30 years of experience in the Title and Escrow Industry, I still get to encounter that each and every day. As a Branch Manager, Escrow Closer and LPO, I work proactively in order to anticipate any red flags, so that your transaction can close in a timely manner.

I have a varied clientele which includes residential purchases and refinances, commercial, investor, REO and hard money lenders. My biggest goal is to provide the best service possible in this market.

Recommendation for Lisa Otto

Lisa Otto is wonderful to work with. She goes above and beyond for all of her clients. Highly recommend!

Recommendation for Lisa Otto

The way customer service should be! Prompt, courteous, professional. I never had to ask for anything twice, and I rarely had to ask for anything, as Lisa and Tamara were proactive the entire transaction. A pleasure!

Recommendation for Lisa Otto

Tamara Heiter is so incredibly kind, professional, friendly and knows her files. Lisa Otto is TOP SHELF professional, on top of it.
Coni Orvis, OMGOSH!!!! Love her :)
They all work around the clock and deserve a raise. I enjoy working with this team so much. They are like family. Can't wait until our next transaction. Smooth non complicated closings. That is what you are sure to receive from this team!

Recommendation for Lisa Otto

Loved the Officer, Lisa Otto and Tamara s attention to detail and sensitivity to my needs

Recommendation for Lisa Otto

Lisa Otto's communication is TOP NOTCH
She is also accessible
Thank you Lisa and Fidelity for a job well done!

Recommendation for Lisa Otto

Worked with my buyers to get loan documents in a last minute drama. Saved the closing date with 15 minutes to spare.

Recommendation for Lisa Otto

Lisa Otto is a true professional. Honest, compassionate and super informative. No delays with getting my commission to me. All steps of the process was handled amazingly.

Recommendation for Lisa Otto

Lisa Otto is hands down the best and hardest working Escrow Officer that I have the pleasure of working with. She has countless times pulled off same day signings/fundings for me and my clients and has always just gone above and beyond. She absolutely Rocks in the Escrow field and just make it super easy for us Real Estate agents. 10/10 A+ Highly Recommend!

Recommendation for Lisa Otto

I've been with Fidelity for a few years of my career thanks to Conni Orvis who is a great people person. She goes beyond her work realm and makes sure she wishes every Happy Birthday, Happy Holiday or just to check on you to see how you are. Lisa Otto and Tamera are the "Dynamic Duo" in closing. they have always been very professional with a personal touch. Real Estate brokers are like herding cats and this team can keep us all on the straight and narrow and get the job done. All while the customers are giving rave reviews on the smoothness. This is definitely the 'DREAM TEAM" to carry you across the finish line! Get Ready for your BEST YEAR ever ever with Fidelity Title and Escrow.

Recommendation for Lisa Otto

Lisa Otto's escrow team is absolutely the best in the business!

Recommendation for Lisa Otto

Lisa Otto and her Team are the absolute best in the business!

Recommendation for Lisa Otto

THANK-YOU Lisa Otto. We appreciate your hard work and ability to just get the job done!

Recommendation for Lisa Otto

Lisa Otto communicated throughout the transaction to keep us up to date! She was available to answer questions and responded quickly. We felt assured this would be a smooth transaction.

Recommendation for Lisa Otto

Lisa Otto provides flawless service , she is insanely fast , simply the best.

Recommendation for Lisa Otto

Thank you Lisa and Tamara for everything! Especially Tamara! Clear concise communications that were second to none!

Recommendation for Lisa Otto

Lisa and her team were incredible. This was a complicated transaction and the team handled it without delay or drama. Much appreciated!

Recommendation for Lisa Otto

Lisa Otto and her right hand Tamara Heiter have been fabulous!!! There are professional yet personal in how they handle and communicate with the customers. They are underpaid clearly. Anyone that deals with real estate brokers day in and out should be applauded. Some people forget to recognize the job these ladies do and the patience that goes into handling each personality and all the challenges along the way. I won't use any other title and escrow company. Great Job Team!!

Recommendation for Lisa Otto

Lisa Otto is simply the best escrow officer.

Recommendation for Lisa Otto

If you want title and escrow done correctly, professionally and on time I recommend Fidelity and Lisa Otto and her team to get the job done correctly

Recommendation for Lisa Otto

Excellent ongoing communication

Recommendation for Lisa Otto

Lisa and Robin are wonderful at keeping clients and agents up to date also with helping with client signings when they are unable to come to office. Communication is key and I appreciate their hard work.

Recommendation for Lisa Otto

I know I can always rely on Lisa Otto to smoothly take my clients through the escrow process. If there are issues she and her assistant Steve are quick to take care or offer solutions to get us back on track. I appreciate the quick response I always get when reaching out and I always feel that my clients and I are in the best of hands.

Recommendation for Lisa Otto

Lisa Otto is very professional and highly respected. This was my first opportunity to work with Lisa. Lisa and her team kept us informed at every step of the transaction. She anticipated possible situations that may arise with one of our addendums and requested both the buyer and seller answer questions that clarified their positions on the addendum. She and her team stayed on top of closing when the timelines were extremely tight. I would highly recommend Lisa Otto!

Recommendation for Lisa Otto

Lisa Otto completely engaged in the file. She was timely in her communication and requests for information. From the outset of the escrow process, I knew that I could rely on her, even though this was my first closing with Lisa.

Recommendation for Lisa Otto

Stephen and Lisa are great! Highly recommended!

Fidelity National Title Puyallup - Team Members