Central Coast Customer Service

Customer Service Manager Fidelity National Title San Luis Obispo
Lisa Cowen currently manages the Central Coast Customer Service Department. Lisa obtained her Bachelor’s of Science in Animal Science and a minor in Ag Business. She also completed her Master’s of Science in Industrial and Technical Studies, all at Cal Poly in San Luis Obispo, CA.

Lisa has been with Fidelity Title for over 8 years and is well experienced in Escrow, Title and Customer Service. She is frequently a blood donor for United Services Blood Bank and in her free time she enjoys riding horses, gardening and playing with her two Queensland Heelers, Grace and Ojo.
Aug 17, 2015
I have absolutely loved her service. It is timely and she always provides not only the farm that I need but all the related items to help me.
Fidelity Title is the only office I use.
Aug 15, 2015
President of Corporate Trust
Lisa Cowen has been an absolute dream come true in helping us with all of our request. Her response time has always been lightning quick. We absolutely appreciate her work.


Anthony Lugo
Mar 21, 2015
Broker Associate
Lisa is probably the best customer service professional I have ever dealt with - and that is over a period of decades and many, many calls to various customer service people. She is always available, gets me what I need within hours, it is always correct and well done. She is not only professional she is also personable and polite. She is a joy to talk to and I rely on her expertise.
Mar 20, 2015
Broker-Associate with Re/Max Parkside Real Estate
Lisa Cowan has always been very competent, professional and the all important quick to respond and find the information you need in a timely fashion. I recommend her to any agent that needs assistance, either getting started in the business or a veteran agent that knows what they want. Her can do attitude is refreshing and helpful.
Sep 17, 2014
Legal Assistant
Lisa has always been incredibly helpful making sure we have all our up to date property documents. Fidelity has saved us hundred of trips to the recorder's office with their prompt and professional service!
Sep 11, 2014
Real Estate Developement
Fidelity Title customer service is the best ever. They are so quick to respond. Always go above and beyond on our requests. So thankful to have their team to assist us with our needs.
Sep 11, 2014
Legal Assistant
I assist J Johnson and Darin Spiegel, attorneys in the office of J Johnson Law Office in Grover Beach with estate planning.

Our office loves Fidelity National Title Company and how much they help us! Lisa is wonderful and invaluable to our office, always helpful and very quick, too.

We really can't say enough about Fidelity Title, thank you all so much!
Jun 21, 2014
I would like to thank Lisa M. Cowen for the outstanding work she has done. I am very pleased with the quality of work she has provided and the information she diligently provides which is very crucial to my business. Her accuracy and punctuality work has tremendously been an asset to my business. I am proud to recommend Lisa M. Cowen from Fidelity National Title San Luis Obispo.
Thank you,
Alfonso Diaz
D&D Investments
Jun 19, 2014
Legal Assistant
I was referred to Lisa and before actually meeting her via email, she provided me with my request. I wished everyone worked like this. I highly recommend using Central Coast/Fidelity.
Jun 19, 2014
Real Estate Agent
Always Prompt and Efficient!
Jun 19, 2014
Assistant to J Johnson
I have been in this field for over 15 years and have utilized numerous title companies. But, Fidelity National Title is and always has been by far the best, especially Lisa Cowan with the San Luis Obispo branch. She is very prompt, gracious, courteous and I could go on! All of us in this office are very appreciative of Lisa's excellent customer service. Again, thank you Fidelity.
Jun 19, 2014
Assistant to J Johnson
I have been in this field for over 15 years. Central Coast Coast Customer Service, especially Lisa Cowan, is the absolute best ever! I can't tell you how much I and everyone in our office appreciates the wonderful, fast, courteous service of Lisa and the others. By far the best customer service, hands down. Thank you to Fidelity and their wonderful staff.
Jun 19, 2014
Lisa has always been great at handling our customer service requests in a timely fashion. She is also very helpful in providing additional information when needed to allow us to judge our investment opportunities better. She is a pleasure to work with.
Jun 19, 2014
HOA Coordinator - Farrell Smyth, Inc
Can't say enough about the service I receive from Central Coast Customer Service. They do a great job, very timely in responding to requests and emails. GREAT, GREAT Service!!!
Jun 19, 2014
As a realtor in the area I have to ask Central Coast Customer Service frequently for items pertaining to homes I am listing or selling. They are always quick to reply and get me everything I need. I am always grateful for their prompt service and would highly recommend them to anyone.
Jun 19, 2014
I am a paralegal with an estate planning and probate law office in San Luis Obispo. We often need current vesting deeds for our clients and sometimes need older deeds to check on matters for our clients. Lisa (and everyone else) at Fidelity's customer service in San Luis Obispo is extremely efficient and fast in filling our orders. The turn around time is amazing - even if she has to contact another county's customer service desk. I know I can rely on Lisa to send me the information I have requested in a very timely manner. I am very pleased with Lisa's help!
Jun 19, 2014
I have worked with Lisa Cowen at Central Coast Customer Service at Fidelity National Title San Luis Obispo many times to obtain copies of recorded documents I need to do business. Lisa is always very pleasant, professional and quick to respond. I highly recommend Lisa and Central Coast Customer Service at Fidelity National Title San Luis Obispo without hesitation to anyone seeking title work!

Brenda A. Enderle, The Law Offices of Brenda A. Enderle, Solvang.
Jun 13, 2014
Sales Manager
Lisa has a very professional and thorough way of handling all Customer Service requests. We are proud and very honored to have Lisa on our team. When asking Lisa for a request, you can expect 100% satisfaction and a timely turn around time. Lisa will always ask questions to make sure the customer receives the best and most valuable information. Lisa brings knowledge, creativity and a positive attitude to our Central Coast Team!

Fidelity National Title San Luis Obispo - Team Members