Sep 21, 2020
Keyna was recommended by the Listing Agent to handle the sale of my buyer's property. Keyna emailed me her contact information the first day, she promptly sent the receipt for the EMD and the title report which was forwarded to the lender. She promptly sent my clients all of the information they needed to complete the Information Sheets and communicated with them directly on issues that were purely escrow related. At the closing, she got the loan documents out to a notary, whom I also did not know, who arrived promptly, got two sets of loan documents signed in under an hour and back to Keyna the next morning. Keyna and I then worked tirelessly to get the loan funded over three days (the lender kept having last minute pre-funding issues) and then funded and closed. We had a slight email problem and she did not get my commission demand. She stayed beyond her office closing to make sure that I got her the demand so that she could pay me on Friday, versus letting it sit over the weekend to Monday. I truly appreciated her efforts and hard work and will use her on my own on my next transaction in Solano County.