Having worked for a real estate attorney and national title companies for many years, I've obtained a vast understanding of the intricacies involved in escrow and the transfer of real property. I take great pride in ensuring a smooth transaction from beginning to end, and I attribute my strong attention to detail as the reason for my success. Above all, I am passionate about the real estate industry and my commitment to meet and exceed my client's expectations.
About Me
Branch Manager, LPO
Fidelity National Title Tacoma
Elaine Nordgaard
Escrow Closer, LPOCarol Kreuger
Sales Executive, Fidelity National TitlePenny Taylor
Senior Sales ExecutiveLisa Otto
Escrow Closer/LPOShannon Fry
Account Executive, VP and Business DevelopmentLicensed WA Instructor, Licensed WA Notary
Rhonda Munson
Escrow OfficerTerra Schmidtke
Sales ExecutiveAndrew Helgeson
Sales Executive
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Fidelity National Title has a great team that was available and quickly answered any questions I had. I will continue to use Penny Taylor, Lisa Hayes and her team for my future transactions.
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This Escrow & Title service was terrific
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Lisa and the team had great communication and availability in answering the phone. Penny Taylor was also a big help with additional questions about the property.
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Lisa and her team were super communicative throughout the process and had a flawless performance. I never had to worry or check in with them on how things were going with my clients and they felt at ease throughout the escrow process.
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Lisa Hayes and her team at the Tacoma office provided exceptional service and professionalism.
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Lisa and her team are amazing�attention to detail and on-point communication. Also, Penny Taylor ensures a smooth transaction.
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My client, who is in the military and was relocated to Colorado Springs, expressed appreciation for all the assistance provided by Lisa Hayes and her team when it came to signing important documents.
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I am always impressed with the professionalism, friendliness, and quality of work, that is displayed by Lisa Hayes (and team), as well as Andrew Helgeson. This team is diligent and communicative at every step, which I highly value. I am honored to do business with them.
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If you desire the best in customer service and positive results use the Hayes Team at Fidelity National Title and Escrow.
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Lisa Hayes is always responsive and helpful to us and our clients. We so appreciate Lisa and her team McKenna & Kelsey and our sales executive Janet Matzke is always there for us. Thank you for all you do for us and our clients.
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Lisa Hayes is exceptional in her professionalism, expertise, and customer service - responsiveness. We so appreciate Lisa and her team McKenna & Kelsey and our sales executive Janet Matzke is always there for us. Thank you for all you do for us and our clients.
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Lisa Hayes and her team can always be counted on to give excellent service.
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Lisa and her staff were on point with my seller's needs. They took care of her and she was very happy.
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Lisa & McKenna are Amazing! We get the information we need quickly and know we can count on Lisa and her team.
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Lisa Hayes is knowledgeable and professional, I have known and worked with her for over twenty five years, she is a go to pro.
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Lisa Hayes is an outstanding Escrow officer. Knowledgeable and responsive. Excellent communicator. Highly recommended .
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Lisa Hayes and McKenna Eidal & Janet Matzke are all Amazing at what they do for us! We appreciate all of you! You hold our transactions with the best care, professionalism and are also so nice to work with. Thank you for taking care of us and our clients!
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Lisa Hayes, hands down, saved this transaction with her knowledge and ability to work through problems. She always makes herself available and keeps a level head. Team Hayes will forever be my go to team for closing!
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Lisa Hayes and her team are amazing- McKenna.Eidal@fnf.com. We know we will receive the best care and timely information and updates. We also appreciate Janet account manager who helps us with our requests. We appreciate you all!
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Lisa Hayes is amazing - we can always count on her and her team! We receive quick and correct information that we need when we need it. We really appreciate you Lisa! & her team - they are all great - we hear from McKenna Eidel the most and she is on top of whatever we ask about. Thank you very much! We enjoy our working relationship with Lisa and McKenna and the Fidelity Team. Thanks again.
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Professional, real time updates, went the extra step for my client & made this transaction smooth. I highly recommend Fidelity National Title
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Carol and Penny did a great job. It was also helpful to have Lisa join the class and give her insight on the escrow side of things.
~Regarding Clock Hour Class - Escrow Me? The ins & outs of a Successful
~Regarding Clock Hour Class - Escrow Me? The ins & outs of a Successful
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It was a job well done. It’s not easy to stay engaged for 3 straight hours but Penny, Carol and Lisa were great. I learned something new and it was worth my time.
~Regarding Clock Hour Class - Escrow Me? The ins & outs of a Successful
~Regarding Clock Hour Class - Escrow Me? The ins & outs of a Successful
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Lisa Hayes is AMAZING! She is always responsive - timely, knowledgeable and accurate. We know we can count on her and her team - especially McKenna Eidal-quick, efficient, friendly, and professional. We also appreciate our relationship and tools we receive with Fidelity National Title and get great assistance from Janet Matzke our Sales Executive. Overall we couldn't ask for a better team. Thank you for taking care of us with your knowledge and service to us and our clients.
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LIsa handled a very short time-line from Docs to Funding ( 6 business hours) with her typical grace and patience. I truly appreciate everything she, and her team, did to pull this off.