Having worked for a real estate attorney and national title companies for many years, I've obtained a vast understanding of the intricacies involved in escrow and the transfer of real property. I take great pride in ensuring a smooth transaction from beginning to end, and I attribute my strong attention to detail as the reason for my success. Above all, I am passionate about the real estate industry and my commitment to meet and exceed my client's expectations.
About Me
Branch Manager, LPO
Fidelity National Title Tacoma
Elaine Nordgaard
Escrow Closer, LPO
Carol Kreuger
Sales Executive, Fidelity National Title
Penny Taylor
Senior Sales Executive
Lisa Otto
Escrow Closer/LPO
Shannon Fry
Account Executive, VP and Business DevelopmentLicensed WA Instructor, Licensed WA Notary
Rhonda Munson
Escrow Officer
Terra Schmidtke
Sales Executive
Andrew Helgeson
Sales Executive
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Lisa Hayes did a great job of handling the complex process of selling and buying for a 1031 Tax Exchange. She was always accessible and on task with the process. Thank you to Lisa and her team.
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Fidelity National Title is a company you can trust to understand the specific and unique needs of each escrow transaction. Fidelity communicates with timely information and keeps the process moving forward with little to no tress. Fidelity understands customer service and they set the standard for the industry. It is no that you should consider Fidelity on your next transaction it is you would be making a mistake if you did not use Fidelity.
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Lisa Hayes and her team did a great job with our most recent transaction, a contingent contract involving a home sale in Hawaii, and an almost simultaneous purchase here in Bremerton. My customers could not be happier with the communication and professionalism of Lisa and her team. Thank you for all that you did to make this an easier and less stressful transaction than it quite possibly could have been.
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Communication is very important to my team and I. With Lisa and McKenna there was constant and clear communication which made it so this transaction ran smoothly. I look forward to working with them again in the future and definitely recommend.
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Always a pleasure working with the ladies and gentlemen at Fidelity on Center Street!
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Lisa Hayes is truly an exceptional escrow officer! Working with her is always a seamless experience, thanks to her unparalleled knowledge and dedication. Lisa goes above and beyond to ensure every deal is completed successfully. She has an incredible ability to foresee potential delays and proactively address them, ensuring a smooth process for all parties involved. Her professionalism, attention to detail, and commitment to her clients' best interests make her an invaluable partner in real estate transactions. I can't recommend Lisa highly enough.
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Fidelity National Title has a great team that was available and quickly answered any questions I had. I will continue to use Penny Taylor, Lisa Hayes and her team for my future transactions.
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This Escrow & Title service was terrific
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Lisa and the team had great communication and availability in answering the phone. Penny Taylor was also a big help with additional questions about the property.
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Lisa and her team were super communicative throughout the process and had a flawless performance. I never had to worry or check in with them on how things were going with my clients and they felt at ease throughout the escrow process.
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Lisa Hayes and her team at the Tacoma office provided exceptional service and professionalism.
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Lisa and her team are amazing�attention to detail and on-point communication. Also, Penny Taylor ensures a smooth transaction.
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My client, who is in the military and was relocated to Colorado Springs, expressed appreciation for all the assistance provided by Lisa Hayes and her team when it came to signing important documents.
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I am always impressed with the professionalism, friendliness, and quality of work, that is displayed by Lisa Hayes (and team), as well as Andrew Helgeson. This team is diligent and communicative at every step, which I highly value. I am honored to do business with them.
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If you desire the best in customer service and positive results use the Hayes Team at Fidelity National Title and Escrow.
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Lisa Hayes is always responsive and helpful to us and our clients. We so appreciate Lisa and her team McKenna & Kelsey and our sales executive Janet Matzke is always there for us. Thank you for all you do for us and our clients.
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Lisa Hayes is exceptional in her professionalism, expertise, and customer service - responsiveness. We so appreciate Lisa and her team McKenna & Kelsey and our sales executive Janet Matzke is always there for us. Thank you for all you do for us and our clients.
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Lisa Hayes and her team can always be counted on to give excellent service.
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Lisa and her staff were on point with my seller's needs. They took care of her and she was very happy.
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Lisa & McKenna are Amazing! We get the information we need quickly and know we can count on Lisa and her team.
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Lisa Hayes is knowledgeable and professional, I have known and worked with her for over twenty five years, she is a go to pro.
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Lisa Hayes is an outstanding Escrow officer. Knowledgeable and responsive. Excellent communicator. Highly recommended .
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Lisa Hayes and McKenna Eidal & Janet Matzke are all Amazing at what they do for us! We appreciate all of you! You hold our transactions with the best care, professionalism and are also so nice to work with. Thank you for taking care of us and our clients!
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Lisa Hayes, hands down, saved this transaction with her knowledge and ability to work through problems. She always makes herself available and keeps a level head. Team Hayes will forever be my go to team for closing!
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Lisa Hayes and her team are amazing- McKenna.Eidal@fnf.com. We know we will receive the best care and timely information and updates. We also appreciate Janet account manager who helps us with our requests. We appreciate you all!
