Karen Zook

Branch Manager/ Senior Escrow Officer Fidelity National Title Walnut Creek
Karen Zook has built her career on 25 plus years of commercial escrow experience. Her understanding of the most complex commercial transactions make her a valuable asset to her clients. Karen enjoys sharing her knowledge with the real estate community and she does this expertly with her ability to simplify complex topics and transactional matters to result in smooth, accurate and timely closings.
Dec 14, 2018
The process went smoothly. Communication was prompt and clear. We were pleased with the experience.
Dec 10, 2018
Karen did a great job, she is very knowledgeable and efficient. Thank you again!
Nov 19, 2018
Karen Zook did a wonderful job on our refinance escrow. She went the extra mile to determine if they or I should record a Grant Deed, which could trigger a property tax re-assessment. It was determined properly, so it came out with no re-assessment. If she didn't catch it, then we would have went the easy way and a re-assessment would have occurred. That's the caring type of service that I and my company like!!

She is very professional and doesn't miss any details!!!
Nov 18, 2018
Vice President
Everything went well with the title and my refinance.
Nov 16, 2018
Karen and her team were great, definitely will work and recommend her professional service again. She was prompt, accurate and professional in every stage of our transaction.
Thank you.
Oct 19, 2018
Broker Associate
I had the pleasure of working with Karen on a commercial refinance and found the experience delightful. Karen is professional, knowledgeable, thorough, and responsive. She was a great asset to the transaction and I look forward to working with her on many more.
Sep 17, 2018
I was abroad when my latest escrow closed — once again without a hitch. Having an escrow officer help close your deal while you are a thousand miles away is priceless! Thank you, Karen!
Sep 15, 2018
Did a wonderful job,was right there thru the whole process. Could not ask for anything more, would use her again
Sep 14, 2018
Global Sales
We’ve purchased two homes with Karen. She is phenomenal. Karen will ensure everything is in order and completed in a timely fashion. Though Karen and her team work behind the scenes, they work tirelessly!! Our last transaction was a complicated one. Karen and her team literally spent hours and hours on the phone every day to make certain the closing date would not push back which would have impacted our rate lock and loan. We cannot thank Karen and her team enough for everything they’ve done!m and would recommend anyone to Karen!!
Apr 13, 2018
I have worked with Karen for a years, her team is a well oiled machine with attentive, friendly, thorough service. Karen is one of kind!
Apr 4, 2018
Karen Zook was great to work with. Very responsive and my buyers also had a great experience working with Karen as well. I would definitely recommend Karen and would also enjoy working with her again in the future.
Jan 4, 2018
Property owner
Karen is a knowledgeable, thoughtful, and hardworking professional. We had a difficult deal which required perseverance and patience. She was very helpful in making sure the deal closed the on time.
Jan 4, 2018
Property Seller
I was greeted and served promptly. Everything was covered fully. I couldn't be happier with Karen and her staff.
Dec 29, 2017
Mortgage Sales Manager
Karen was excellent to work with! Very responsive and professional.
Nov 6, 2017
Karen was extremely helpful and thorough in helping my wife and I with our recent home purchase. She responded to emails quickly and answered all our questions. In person, she expertly guided us through the gauntlet of paperwork. Would definitely recommend her and her team!
Nov 5, 2017
I enjoyed working with Karen very much. She was organized, knowledgeable, helpful and very efficient in every aspect of this process. She made calls to keep everyone else on track with the funding process. It was a pleasure working with her and I have no hesitation in giving her a recommendation.
Nov 2, 2017
Karen is a great escrow officer. On top of her files - quick to return calls. I highly recommend her.
Sep 22, 2017
I am always grateful and satisfy to working with Karen on our loans. Sterns is greatly pleased and continue to see man more loans with success.
Sep 15, 2017
Real Estate Sales
I have used Karen for over 10 years and she has always gone above and beyond to make sure we were ready to close on time. I would recommend Karen for all of your title needs.
Jul 12, 2017
Karen and I have worked together for many years, and she has helped me through some of my toughest files. She is a wealth of information and expertise, great with clients and lenders alike, well organized and very proactive with issues. She is my go-to person for anything related to commercial and construction lending.
Jun 12, 2017
Business Relationship Manager
Karen always goes above and beyond for her bankers and clients. I have worked with Karen for the past 4 years and she has always over delivered and helped me through some difficult transactions. Her timing and attention to detail are incredible. She is extremely talented at her job and I am so lucky to work her!
Jun 6, 2017
Once again I was very happy with the transaction that Karen Zook handeled for me and my team. As always, the service was superior.
Jun 5, 2017
Sr. Loan Closing Specialist
I have worked with Karen Zook a number of times and she never fails to meet or exceed my expectations with my U.S. SBA Loans and my customers. Our transactions here at the CDC are often complex in nature and Karen has a way of getting everything and everyone together. My customers are always pleased and they never have unanswered questions. Karen is professional, friendly and detail oriented. I feel she shares my sense urgency to close our loans correctly and in a timely fashion. I always look forward to the transactions that I know she will be working on with me. Thank you Karen.
Jun 2, 2017
The best Escrow Officer in Town.
Jun 2, 2017
Mortgage Broker
Karen is just amazing! she helps us to have a very clean transaction from start to finish. We look forward to close many more transactions with her and be able to have a great experience working with her all over again.

Fidelity National Title Walnut Creek - Team Members