The FNTG Lender Center offers a multi-state refinance solution for lenders across the United States. Whether it be a single point of contact, service level commitments or a CFPB compliant solution, the RLC has a solution for most lending institutions. Individual Loan Officers utilize the department for their out of state transactions, offering a 50 state solution within their favorite title company.
www.FNTGLenderCenter.com
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Hapi Yamato
RLC/Special Projects Manager
Barbara Smith
AVP/Manager, Escrow Services
Ashley Lerma
Escrow Officer
Recommendation for
Barbara Smith
Barbara Smith is my "go to" Escrow Officer. Always available to me, extremely knowledgeable, hard working and professional. Excellent customer service too! She is the BEST!
Recommendation for
Barbara Smith
Barbara Smith, my "go to" Escrow Officer, is always available for me, extremely knowledgeable and gets things done. I never have to worry about my transactions as I know they are in good hands with Barbie. She is the best!
Recommendation for
Barbara Smith
As always, Barbara handled everything in a fast, courteous and professional manner. She has handled all my escrows for over 30 years and has always been great.
Recommendation for
Ashley Lerma
Ashley Lerma quickly undertook two actions that were very useful. First, I was asked to resubmit a form. She provided the form by email. However, my printer was not working. She provided this form by FedEx. Second, as per my request, she promptly provided a copy of all the signed mortgage forms. Customers of Fidelity National would greatly appreciate Ashley's such efforts.
Recommendation for
Ashley Lerma
Ashley is super efficient and detail oriented. My husband and I have enjoyed working with her with our home loan. Greatly appreciate her effort!
Recommendation for
Ashley Lerma
Ashley is a true gem! She is thorough, flexible and kind. She has always makes the closing experience seamless. We couldn't ask for a better Escrow Officer.
Recommendation for
Ashley Lerma
Ashley has been wonderful! She made the whole process very stress free. Was very responsive over phone/email whenever we needed her help. Would highly recommend her!
Recommendation for
Ashley Lerma
Ashely is fantastic at what she does! She is always there to answer any and all my questions. She is very knowledgeable and I know if I need anything, she is just a phone call away.
Thank you Ashley for all you do!!
Jon Louie
Thank you Ashley for all you do!!
Jon Louie
Recommendation for
Ashley Lerma
I have had the pleasure of working with Ashley for a few years now and couldn't ask for a better partner in closing loans. She is timely, efficient, and always finds me the answers no matter how complex an issue may seem.
Recommendation for
Ashley Lerma
Ashley is the best! She is always always available and provides excellent service. :)
Recommendation for
Ashley Lerma
Process seemed well thought out and well executed.
Recommendation for
Ashley Lerma
Ashley is Always there for us !! She is a valuable asset in your company !!
Recommendation for
FNTG Regional Lender Center
Zach is very proficient and professional. I'm grateful for his gracious responses, to my inquiries. I wish him great success with his future in his new department. Be safe....
Recommendation for
FNTG Regional Lender Center
Zach is always prompt and courteous. He handled all of our files with precision and care. All of our request were handled with the utmost urgency. I always knew I could rely on him to make sure everything was taken care of. He is an excellent business partner.
Recommendation for
FNTG Regional Lender Center
I've been working with Zach for a couple of years now and he has been nothing short of exceptional. He is always on top of all files/docs and quickly answers any and all questions I throw at him. Truly a pleasure to work with.
Recommendation for
Hapi Yamato
Hapi's team was very efficient and good communications.
Recommendation for
Hapi Yamato
I have worked with Hapi Yamato for the past 10 years. She and her team are responsive, experienced and diligent in their coordination and communication with me. Communication is critical in a transaction as I am usually the one who is held responsible if there is a problem. I value their services as a critical part of my success!
Recommendation for
Hapi Yamato
Hapi Yamato and Darren Sanchez were fantastic. Highly recommend them to any looking for an looking for prompt and professional service. Responses are quick and they are on top of it. Thank you again for a smooth escrow!
Recommendation for
Hapi Yamato
Hapi is always quick to respond and keeps me in the loop throughout the transaction. She is diligent in her follow-through and timely responses. She is also pleasant to work with. Darren Sanchez, her assistant, is also a great help.
Recommendation for
Hapi Yamato
Hapi Yamato and her support team are very conscientious, punctual and responsive. I have worked with Hapi regularly for the past 8 years. She follows through and is very courteous with clients. This Title Company has served my needs and enabled me and my clients to enjoy smooth transactions.
Recommendation for
Hapi Yamato
Comment about Hapi Yamato and her team.
Recommendation for
Hapi Yamato
Hapi is an excellent escrow officer. We have worked together for years and she is always responsive, courteous and thorough in her follow through! Strongly recommend her!
Recommendation for
Hapi Yamato
Enjoyed the responsive professional efforts moving this transaction to close despite timing and logistical challenges.
Recommendation for
Hapi Yamato
Hapi was awesome! She was very professional and stayed on top of all the details during an extended escrow. She pushed through an afternoon recording with very little notice which my clients really appreciated! I'd work with Hapi and her team again in a snap!
Recommendation for
Hapi Yamato
Mary Dickerson was great!!!! extremely helpful!
